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Outpatients Department – Adults

Horton General Hospital, Oxford Road, Banbury, Oxfordshire, OX16 9AL

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Access Guide

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Getting To (Outpatients Department – Adults)

Parking (Car Park 6 - Visitors and Blue Badge Holders)

  • Car Park View
    • The car park is located at the rear of the hospital building, off Oxford Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 435cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 95cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 5m from the Oxford Road - Outpatients Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the rear of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • The car parks at Horton General Hospital are ANPR controlled.
    • Users should pay on exit at the machines or via the JustPark app.
    • Blue Badge holders must register their vehicle against their Blue Badge at the payment machines on exit, as well as displaying their Blue Badge in their vehicle's windscreen.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Oxford Road - Main Entrance)

  • This entrance is located to the rear of the hospital building, off Oxford Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a bell at a height of 150cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 146cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the Outpatients department as well as the rear main hospital corridor and further wards and departments.

Entrance (Brodey Centre/Outpatients)

  • This entrance is located on the left after entering the hospital via the Oxford Street entrance.
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 131cm.
  • There is step-free level access as you enter.

Entrance (Alternative Entrance)

  • This entrance is located along the central corridor of the hospital.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 121cm.
  • There is a single manual door at this entrance.
  • The door has an open extension leaf.
  • The door is permanently held open.
  • The width of the opening is 131cm.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 139cm.
  • There is a second single manual door.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The second door is permanently held open.
  • The width of the opening is 84cm.
  • The second door has a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • The ramp is located between the first and second doors.

Department / Service (Outpatients Department – Adults)

  • Location and Access View
    • Outpatients is located to the left after entering the Oxford Road - main entrance.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 130cm.
    • There is a single manual door with a low visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door is permanently held open.
    • The width of the opening is 85cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open and manual doors.
    • The flooring is shiny.
    • The walls and floor have a low visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10 consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests and chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities (Outpatients Department – Adults)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right as you enter corridor A.
    • The toilet with adaptations has no transfer space available.
    • The shared step-free toilet facilities are located in the waiting room at the end of corridor A.
    • The male and female step-free toilet facilities are located to the right just before the department entrance.

Reception (Outpatients Department – Adults)

  • The reception is located ahead and to the left as you enter Outpatients Department – Adults.
  • The distance from the main Outpatients department entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Seating Area (Waiting Room - Corridor A)

  • The waiting room is located to the end of corridor A.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The door is permanently held open.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

Seating Area (Corridor B)

  • The seating area is located ahead and to the left when you enter corridor B.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into this area.
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (21G42)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; 21G42.
  • The room is located along corridor B and to the right.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 135cm.
  • There is a single manual door with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 185cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (No Transfer Space)

  • Location and Access View
    • The toilet surveyed is located to the right as you enter corridor A.
    • The distance from the main Outpatients department entrance is 8m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens both ways and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 212cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 114cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 175cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.