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Horton Physiotherapy Department

Horton General Hospital, Oxford Road, Banbury, Oxfordshire, OX16 9AL

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Access Guide

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Getting To (Physiotherapy Department)

Parking (Car Park 5 - Short Stay Only)

  • Car Park View
    • The car park is located immediately in front of the hospital building.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 468cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 105cm.
    • The nearest designated bay is 25m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
    • This is a short stay car park. Visitors are only allowed to park for 20 minutes.
  • Charges and Restrictions View
    • This car park is for visitors, Blue Badge holders and staff permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
    • View information on parking policies/charges (opens new tab).
    • The car parks at Horton General Hospital are ANPR controlled.
    • Users should pay on exit at the machines or via the JustPark app.
    • Blue Badge holders must register their vehicle against their Blue Badge at the payment machines on exit, as well as displaying their Blue Badge in their vehicle's windscreen.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located immediately in front of the main hospital entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • The maximum stay for the drop off point is 5 minutes.

Entrance (Physiotherapy Department)

  • This entrance is located to the right of the main hospital entrance.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 151cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Department / Service (Physiotherapy Department)

  • Location and Access View
    • Physiotherapy is located on the right just before reaching the main hospital entrance.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 4 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • Some seating is fixed.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations.

Toilet and Changing Facilities (Physiotherapy Department)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the left as you enter the department.
    • The toilet with adaptations has a transfer space on both sides.

Reception (Physiotherapy Department)

  • The reception is located ahead as you enter.
  • The distance from the Physiotherapy department entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens and windows.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests and chairs with armrests.
  • Some seating is fixed.

Consultation / Medical Room (Treatment Area)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Treatment Area.
  • The room is located ahead after passing through reception.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 147cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 192cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Clinic)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Clinic.
  • The room is located on the right after entering the treatment area.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Pain Rehabilitation Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Pain Rehabilitation Room.
  • The room is located on the left at the end of the treatment area.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 197cm.
  • Seating available in the room includes: chairs with armrests and stools.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event .
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Gym (Patient Gym)

  • The gym is located on the left as you pass through the treatment area.
  • There is step-free level access into the gym.
  • There is a single manual door with a low visual contrast.
  • The door opens towards you.
  • The width of the opening is 84cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • Staff are in attendance when patients are using the facilities.
  • Seating available in this area includes: chairs with armrests and bariatric chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Patient Toilet - Transfer Both Sides)

  • Location and Access View
    • The toilet surveyed is located on the left as you enter the department.
    • The distance from the Physiotherapy Department entrance is 12m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text and pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 303cm (width) x 212cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet .
    • The lateral transfer space on the left is 138cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 130cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a medium visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 136cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 133cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There is one coat hook.
    • The coat hook is 146cm from the floor.
    • The height of the baby change facility when in use is 97cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.