Access Guide
Summary
- This is an inpatient unit.
- The Burgess Unit is a 16 bed unit within a medium secure setting for assessment and treatment of male service users from the boroughs of Bexley, Bromley, Greenwich and Lewisham.
Getting Here
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By Road
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- Bracton Centre is located on Bracton Lane off Leyton Cross Road Dartford.
The Centre can be accessed via the A2 then A2018 towards Bexley.
For Sat/Nav guidance enter DA2 7AF. - There is parking for staff and visitors at the front of the Centre.
- Bracton Centre is located on Bracton Lane off Leyton Cross Road Dartford.
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By Bus
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- The nearest bus stop is approximately 0.6 miles away on Leyton Cross road, with services B12 and D30 to Erith, Joydens Wood and Coldblow.
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By Train
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- The nearest train station is Bexley, approximately 2.8 miles away via A2018 or A2.
Services are to and from Woolwich Arsenal, Northfleet and London Cannon Street.
The station is managed by South Eastern Railways.
- The nearest train station is Bexley, approximately 2.8 miles away via A2018 or A2.
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Useful Links
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- Providers of local bus services.
- To view the web page described above click here (opens in new tab).
- South Eastern Railways.
- To view the web page described above click here (opens in new tab).
- Google maps location finder.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
Parking (Bracton Centre - Main Car Park)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located near the Bracton Centre Reception entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 228cm x 437cm (7ft 6in x 14ft 4in).
- The nearest Blue Badge bay is 12m (13yd 4in) from the Bracton Centre Reception entrance.
- The furthest Blue Badge bay is 14m (15yd 11in) from the Bracton Centre Reception entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is a designated drop off point.
- The drop off point is located in front of the Bracton Centre Reception entrance.
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Comments
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- There are 2 bays for electric vehicles within the car park.
Outside Access (Bracton Centre Reception)
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Entrance Details
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- This information is for the entrance located at the entrance to the site, at the top of the main car park.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 117cm (3ft 10in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 93cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 93cm.
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Ramp/Slope Details
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- The ramp/slope is located leading up to the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- The slope/ramp has tactile paving at the bottom.
Reception (Bracton Centre Reception)
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Reception
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- The reception point is located ahead as you enter via the Bracton Centre Reception entrance.
- The reception point is approximately 4m (4yd 1ft) from the Bracton Centre Reception entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is stone.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating only.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
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- There is a counter located between the secure entrance doors to the left of reception used when entering/exiting the site (photographs 3 and 4).
- The counter is 104cm high.
- Opposite this counter is the security office.
Outside Access (Crofton and Burgess Clinics / Wards Building Entrance)
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Entrance Details
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- This information is for the entrance located along the path to the left from the secure site entrance at Bracton Centre Reception.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance door.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The width of the ramp is 125cm.
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Comments
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- A staff member is needed to open this door as a key-card is required.
Entrance (Burgess Clinic / Ward)
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Entrance Details
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- This information is for the entrance located to the left from the Burgess and Danson Clinic building entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 125cm (4ft 1in).
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 69cm.
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Comments
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- There is a push-button alarm by this entrance. The alarm is 125cm high.
Entrance (Bracton Centre Reception - Secure Site Entrance)
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Entrance Details
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- This information is for the entrance located to the left of the Reception desk.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 155cm (5ft 1in).
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Comments
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- This is a secure entrance where visitors will be escorted from by a member of staff.
- There is a bell 155cm high to call Reception to exit the secure site.
- There is a security office between the entrance doors. The door is 77cm wide, opens towards you but is permanently kept open (photographs 5 and 6). Security guards will make sure certain items do not enter site.
- The Reception point between door is shown in photographs 7 and 8.
Inpatient Unit / Ward (Burgess Clinic / Ward)
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Unit / Ward Information
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- This is a male unit/ward.
- There is/are 17 bedroom(s) available.
- The bedrooms do not have ensuite facilities.
- There is/are 17 bed(s) on this unit/ward in total.
- There is a hand sanitiser.
- The height of the hand sanitiser is 125cm (4ft 1in).
- There is level access throughout the unit/ward.
- There is no clear signage on the unit/ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
- The unit/ward does not play background music.
- A mobile hoist is not available on the unit/ward.
- There are not accessible washroom facilities for patients on the unit/ward.
- There are not accessible toilet facilities for patients on the unit/ward.
- The lighting levels are good.
- The ward has a seclusion room. There is a Beverage Bar room with a counter at 90cm high and a push-button alarm at 125cm high (photographs 4 and 5). There is a telephone in the central area of the ward (photograph 6). Photograph 7 shows the push-button alarms around the ward. Photographs 8-10 show the central garden area. The garden area has benches 50cm high and tarmac paths with a minimum width of 82cm.
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Visitor Facilities
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- There is not a relatives' room on the unit/ward.
- There are no accessible toilet facilities on the unit/ward for visitors.
- Accessible toilet facilities for visitors are located at the Bracton Centre reception.
- There are no standard toilet facilities on the unit/ward for visitors.
- Standard toilet facilities for visitors are located at Henri's Café (stepped).
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Visiting Times
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- Visiting times vary, please contact the ward in advance.
- Visiting times are restricted with no visitation around mealtimes.
Henri's Café, the multi-faith prayer room / meeting room or the outside area (The Meadows) to the right of the secure site reception entrance can be used for visitor meetings.
Day Room / Lounge Area
- There is a day room/lounge area.
- The day room/lounge area is approximately 1m from the Burgess Ward entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is not a/are not door(s) into the day room/lounge area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There is a mixture of seating with and without armrests.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is a television.
- Subtitles are available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
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- The central area to the ward accessed as soon as you enter is used as a day room and dining room.
- There are various armchairs and a sofas, with 3 tables at 74cm high which are used for eating and during the day.
Room / Area (Art Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Art Room.
- The room / area is approximately 8m from the Burgess Clinic / Ward entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
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Comments
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- The art room has a counter at 91cm high with a basin and a table at 74cm high with a 68cm recess.
- There is a phone within the room.
Outside Access (Entrance / Exit to Garden)
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Entrance Details
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- This information is for the entrance located off the central day room area.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 93cm.
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Step Details
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- The step(s) is/are located at the door (doorstep).
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The step(s) is/are medium (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- The doorstep is 16cm high.
Counter (Food Service Counter)
- The Food Service counter is located by the ward entrance.
- The counter is approximately 2m (2yd 7in) from the Burgess Ward entrance.
- The counter is clearly visible from the entrance.
- There is step free access to the counter.
- The lighting levels at the counter are good.
- The height of the counter is high (110cm+).
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
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Comments
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- The counter is 115cm high.
- It is staffed intermittently around meal times.
Room / Area (Room 33)
- There is / are 17 room(s) / area(s) available.
- The name / number of the room / area surveyed was; 33.
- The room / area is approximately 21m from the Burgess Ward entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is not adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
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Comments
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- The room has a basin at 90cm high and push-button controls 115cm high.
- The desk is 75cm high.
- There is a push-button alarm within the room that is 125cm high (photograph 6).
Washroom (Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 4 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a bath.
- The washroom surveyed is located along the patient room corridor.
- The washroom surveyed is approximately 28m from the Burgess Ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is male.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are light to open.
- The width of the door opening is 74cm (2ft 5in).
- The dimensions of the washroom are 268cm x 137cm (8ft 10in x 4ft 6in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is a push button alarm system in this washroom.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 83cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is push. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 128cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The height of the hand dryer is 128cm.
- Disposal facilities are not available.
- The washroom does not have a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 42cm (1ft 5in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm.
- There is a flush, however it is not on the transfer side.
- There is no dropdown rail for the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 128cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head height is fixed.
- The height of the shower head is 196cm (6ft 5in).
- The shower control type is push.
- There is no seat for the shower.
- There are not wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The visual contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The toilet seat visual contrast is low.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
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Comments
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- There is a push-button alarm within the toilet/shower room that is 130cm high as shown in photograph 5.
Washroom (Bath)
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Washroom Details
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- The washroom surveyed has a bath.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 4 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
- The washroom surveyed is located along the patient room corridor, close to Room 10.
- The washroom surveyed is approximately 31m from the Burgess Ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is male.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are light to open.
- The width of the door opening is 73cm (2ft 5in).
- The dimensions of the washroom are 242cm x 189cm (7ft 11in x 6ft 2in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 82cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is push. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 135cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The height of the hand dryer is 135cm.
- Disposal facilities are not available.
- The washroom does not have a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 43cm (1ft 5in).
- The toilet has a wall which can act as a back rest.
- There is not a lateral transfer space.
- There is a flush, however it is not on the transfer side.
- There is no dropdown rail for the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 95cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 55cm (1ft 10in).
- The bath is not height adjustable.
- The bath tap type is push. It is not a mixer tap.
- There is not a shower over/for the bath.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is not available.
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Colour Contrast and Lighting
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- The visual contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The toilet seat visual contrast is low.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
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Comments
View
- There is a push button alarm at 127cm high.
Location of Toilet / Changing Facilities
- Accessible toilet facilities are located to the right of the Bracton Centre Reception, before the secure site entrance.
- Shared standard toilet facilities are located along the Therapies corridor, close to the Danson Clinic within the secure site area.
- Female and male standard toilet facilities are located in Henri's café close to the Danson Clinic within the secure site area. There is stepped access.
- Parent and baby changing facilities are located in the accessible toilet by the main reception and secure site entrance.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Bracton Centre link (new tab) - click here.
- Bracton Centre - Danson Clinic link (new tab) - click here.
