Access Guide
Summary
- This is a clinic.
- Services within the building include: the Oxleas Forensic Psychological Therapies Service.
The William Morris Centre provides a team-based model for assessment and group psychological therapy for outpatients within the boroughs of Bexley, Bromley, and Greenwich.
The Centre is one of the 2 patient buildings outside the secure site.
Getting Here
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By Road
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- Bracton Centre is located on Bracton Lane off Leyton Cross Road Dartford.
The Centre can be accessed via the A2 then A2018 towards Bexley.
For Sat/Nav guidance enter DA2 7AF. - There is parking for staff and visitors at the front of the Centre.
- Bracton Centre is located on Bracton Lane off Leyton Cross Road Dartford.
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By Bus
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- The nearest bus stop is approximately 0.6 miles away on Leyton Cross road, with services B12 and D30 to Erith, Joydens Wood and Coldblow.
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By Train
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- The nearest train station is Bexley, approximately 2.8 miles away via A2018 or A2.
Services are to and from Woolwich Arsenal, Northfleet and London Cannon Street.
The station is managed by South Eastern Railways.
- The nearest train station is Bexley, approximately 2.8 miles away via A2018 or A2.
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Useful Links
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- Providers of local bus services.
- To view the web page described above click here (opens in new tab).
- South Eastern Railways.
- To view the web page described above click here (opens in new tab).
- Google maps location finder.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located past the main car park and at the end of the site's access road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 232cm x 470cm (7ft 7in x 15ft 5in).
- The nearest Blue Badge bay is 17m (18yd 1ft) from the Bracken House entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Opening Times
- Monday 08:30 - 16:30.
- Tuesday 08:30 - 16:30.
- Wednesday 08:30 - 16:30.
- Thursday 08:30 - 16:30.
- Friday 08:30 - 16:30.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Opening times may very depending on the workshops/clinic being undertaken.
Outside Access (William Morris Centre)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 132cm (4ft 4in).
- There is an intercom.
- The height of the intercom is 132cm (4ft 4in).
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 98cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 95cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left of the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp is 147cm.
Reception
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Reception
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- The reception point is located between the building's entrance doors.
- The reception point is approximately 1m (3ft 3in) from the William Morris Centre entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/05/2022.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is obstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
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- The counter is 109cm high.
- Photographs 3 and 4 show the hearing loop and the signage for it.
- Photographs 5 and 6 show the waiting area through the second entrance door.
Department / Service (Psychological Therapies Service)
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Department / Service Access
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- The Therapies Service is located throughout the ground floor.
- There is not a/are not door(s) leading into the department/service.
- There is a hand sanitiser.
- There is level access throughout the department/service.
- There is no clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a waiting room/area, standard toilet facilities, consultation rooms and a main reception.
- There are 3 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/05/2022.
- The hearing loop was working at the time of testing.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located to the right of reception at the Bracton Centre secure site entrance.
- There are standard toilet facilities within this department/service.
Room / Area (Interview Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Interview Room.
- The room / area is approximately 2m from the William Morris Centre entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 91cm (2ft 12in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
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Comments
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- The coat hanger in the room is 169cm high.
Room / Area (Group Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Group Room.
- The room / area is approximately 4m from the William Morris Centre entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Room / Area (Meeting Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Meeting Room.
- The room / area is approximately 14m from the William Morris Centre entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 94cm (3ft 1in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Room / Area (Kitchen)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; A6.
- The room / area is approximately 17m from the William Morris Centre entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 91cm (2ft 12in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a chair.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are moderate to good.
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Comments
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- The counter is 91cm high.
- The breakfast bar/counter is 105cm high.
Room / Area (Dining Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Dining Room.
- The room / area is approximately 13m from the William Morris Centre entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 95cm (3ft 1in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
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Comments
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- The tables are 70cm high.
- The breakfast bar/counter is 105cm high.
- Access to the garden is via this room.
Entrance (Garden)
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Entrance Details
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- This information is for the entrance located within the dining room.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 104cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Comments
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- At time of survey the door was propped open.
Garden
- The garden consists of a large lawn with a vegetation plot and a tiled area next to the building with a canopy.
- There is a slight slope towards the building and the tiling is uneven in places.
- There is a standard bench, picnic table and a sheltered bench and table within the garden.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located along the ground floor corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the William Morris Centre entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 70cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
- There are 2 shared toilets which are the mirror image of each other.
Both toilets have emergency pull cords.
Location of Toilet / Changing Facilities
- Accessible toilet facilities are located to the right of the Bracton Centre Reception, before the secure site entrance.
- Shared standard toilet facilities are located along the Therapies corridor, close to the Danson Clinic within the secure site area.
- Female and male standard toilet facilities are located in Henri's café close to the Danson Clinic within the secure site area. There is stepped access.
- Parent and baby changing facilities are located in the accessible toilet by the main reception and secure site entrance.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Bracton Centre link (new tab) - click here.
