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Memorial Hospital - Oaktree Lodge

Shooters Hill , Woolwich, London, SE18 3RG

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Access Guide

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Summary

  • This is an inpatient unit.
  • Services within the building include: Oaktree Lodge.
    The ward is a 16 bed specialist inpatient unit for people with complex functional or mental health needs in Greenwich, South East London.
    The service provides short or long-term rehabilitation.

Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is a/are hearing assistance system(s) available.
  • The type of system is a portable loop.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 26/04/2022.
  • The hearing loop was working at the time of testing.
  • The portable hearing loop is located at the reception desk in the main admin block building.
  • Home visits services are available.
  • Oxleas have a designated translation service for times where staff onsite are not able to translate themselves. Documents in alternate formats can only be provided on request and in advance. Home visits are only available for certain services.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in front of the entrances to Oaktree Lodge and Greenwood.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 5 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 243cm x 483cm (7ft 12in x 15ft 10in).
    • The nearest Blue Badge bay is 11m (12yd 1in) from the Oaktree Lodge entrance.
    • The furthest Blue Badge bay is 31m (33yd 2ft) from the Oaktree Lodge entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
  • Comments View
    • Photograph 4 shows the dropped kerb from the Blue Badge bays.

Parking (Car Park A)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the right-hand side of the main hospital building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 239cm x 475cm (7ft 10in x 15ft 7in).
    • The nearest Blue Badge bay is 32m (34yd 2ft) from the Memorial Hospital main entrance.
    • The furthest Blue Badge bay is 34m (37yd 7in) from the Memorial Hospital main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • Photograph 1 show the Blue Badge bays.
    • Photograph 3 shows the 2 electric charging bays.
    • Photograph 4 shows the South East London Screening van located in the car park.
    • Photograph 5 shows the path to the main entrance.
    • There is a dropped kerb from the car park onto the path which runs along the side of the hospital's access road. The path is 110cm wide and is marked by unmarked bollards which are 100cm high and have a minimum width of 145cm between them.
    • This car park can also be used to head towards Hazelwood, Greenwood and Oaktree Lodge.
    • The stairs to access these areas are not clearly marked, are 19cm high and have handrails on both sides and are shown in photographs 6-8.

Parking (Car Park B)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located past Car Park A, further to the right from the main hospital building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 208cm (6ft 10in).
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • Photograph 4 shows one of the dropped kerbs with tactile paving, which crosses the access road around Memorial Hospital.

Outside Access (Oaktree Lodge)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 153cm (5ft).
    • There is an intercom.
    • The height of the intercom is 114cm (3ft 9in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 118cm (3ft 10in).
    • There is a door release button when exiting.
    • The height of the door release button is 125cm (4ft 1in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 79cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located leading up to the entrance.
    • The ramp/slope gradient is steep.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 1m from the Oaktree Lodge entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • All tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • Once a member of staff has opened the door, visitors may have to wait in this waiting area by the entrance.
    • There is an accessible toilet in this area.
    • There is a counter with a high and a low section.
    • The low section is 73cm high and has the sign-in book.

Room / Area (Meeting Room / Visitor's Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Meeting Room / Visitor's Room.
  • The room / area is approximately 7m from the Oaktree Lodge entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is carpet.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • Some chairs are height adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.

Entrance (Oaktree Lodge Secure Entrance)

  • Entrance Details View
    • This information is for the entrance located at the building entrance in the waiting area.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 118cm (3ft 10in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm.

Inpatient Unit / Ward (Oaktree Lodge)

  • Unit / Ward Information View
    • This is a shared unit/ward.
    • There is/are 16 bedroom(s) available.
    • The bedrooms have ensuite facilities.
    • There is/are 16 bed(s) on this unit/ward in total.
    • There is not a hand sanitiser.
    • There is level access throughout the unit/ward.
    • There is clear signage on the unit/ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
    • The unit/ward does not play background music.
    • A mobile hoist is available on the unit/ward.
    • There are accessible washroom facilities with baths for patients on the unit/ward.
    • There are accessible toilet facilities for patients on the unit/ward.
    • There are washrooms suitable for ambulant disabled patients available on the unit/ward.
    • Toilets suitable for ambulant disabled patients are available on the unit/ward.
    • The lighting levels are good.
    • The corridors within the ward have handrails.
      There are bench seats along the ward corridor (photographs 3 and 4).
      Photograph 5 shows the mobile hoist on the ward.
  • Visitor Facilities View
    • There is a relatives' room on the unit/ward.
    • There are accessible toilet facilities on the unit/ward for visitors.
    • Accessible toilet facilities for visitors are located before the secure ward entrance, in the waiting area.
    • There are standard toilet facilities on the unit/ward for visitors.
    • Standard toilet facilities for visitors are located before the secure entrance (visitors can use the accessible toilet).
  • Visiting Times View
    • Visiting times vary, please contact the ward in advance.

Day Room / Lounge Area (Main Day Room Area)

  • There is a day room/lounge area.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is not a/are not door(s) into the day room/lounge area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are seats with armrests on both sides.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Day Room / Lounge Area (Female Lounge)

  • There is a day room/lounge area.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are armchairs only.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • The room has dementia friendly signage.
    • It is signed as the female lounge but can be used by any patient.

Room / Area (Activity Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Activity Room.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 81cm (2ft 8in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.
  • Comments View
    • The room has dementia friendly signage.
    • Patients can only use the room with staff supervised access.

Room / Area (Kitchen)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Kitchen.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a chair.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.
  • Comments View
    • The kitchen counter is 91cm high.
    • The basin is 81cm high and has extended levers/handles for ease of use.
    • The room has dementia friendly signage.
    • Patients can only use the room with staff supervised access.

Entrance (Garden)

  • Entrance Details View
    • This information is for the entrance located leading out from the main day room area.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
  • Comments View
    • The entrance/exit has dementia friendly signage.

Garden

  • The garden has asphalt paths and grassy areas that have slight slopes.
  • There is sheltered and unsheltered bench seating.
  • There are various chairs with armrests and tables.

Room / Area (Bedroom 1)

  • There is / are 16 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Bedroom 1.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.
  • Comments View
    • There is an armchair and a desk at 74cm high within the room.
    • The bedrooms have dementia friendly signage.

Washroom (Bedroom 1)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 15 washroom(s) of this type in the ward.
    • The washroom surveyed is located within Bedroom 1.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) does not/do not have a lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 85cm (2ft 9in).
    • The dimensions of the washroom are 181cm x 124cm (5ft 11in x 4ft 1in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is a push button alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 86cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is not a lateral transfer space.
    • There is a flush, however it is not on the transfer side.
    • There is a dropdown rail, however it is not on the transfer side.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 83cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head height is fixed.
    • The height of the shower head is 195cm (6ft 5in).
    • The shower control type is push.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • The toilet seat visual contrast is low.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.
  • Comments View
    • There is a push-button panic/ emergency alarm that is 85cm high (photograph 6).

Washroom (Assisted Bathroom)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • The washroom surveyed is located along the corridor, close to the secure ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 85cm (2ft 9in).
    • The dimensions of the washroom are 284cm x 500cm (9ft 4in x 16ft 5in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is a push button alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is not a mirror.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 73cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 140cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 143cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 190cm.
    • There are dropdown rails on both sides of the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 80cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 70cm (2ft 4in).
    • The bath is not height adjustable.
    • The bath tap type is twist/turn. It is a mixer tap.
    • There is not a shower over/for the bath.
    • The shower head is hand held.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • The toilet seat visual contrast is low.
    • The visual contrast between the washroom floor and walls is low.
    • Lighting levels are good.
  • Comments View
    • The washroom has dementia friendly signage (photograph 2).
    • The sink is vertically adjustable (photograph 6).
    • The toilet flush is on both sides of the toilet, with push-pads at elbow height.
    • Photographs 7 and 8 show the bath which has a electric bath chair mounted to the side to raise/lower patients in and out.
    • There is a push-button panic/emergency alarm which is 107cm high (photograph 9).

Toilet with Adaptations (Left Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the waiting area. It is immediately to the right as you enter the building. This toilet can be used as a standard toilet also for visitors to Oaktree Lodge.
    • This accessible toilet is approximately 1m (3ft 3in) from the Oaktree Lodge entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and dementia friendly signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The visual contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 186cm x 190cm (6ft 1in x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) and wall is low.
    • The visual contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 94cm (3ft 1in).
    • The visual contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 125cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • The visual contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.
  • Comments View
    • There is a slight lip at the threshold (photograph 3).
    • There is also a push-button panic/emergency alarm that is 107cm high (photograph 6).

Toilet with Adaptations (Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located close to the secure ward entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and dementia friendly signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The visual contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 175cm x 203cm (5ft 9in x 6ft 8in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is not a/are not wall-mounted grab rail(s) available.
    • The visual contrast between the walls and floor is high.
    • There is an emergency alarm.
    • There is a push button alarm in the toilet.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 93cm (3ft 1in).
    • The visual contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 99cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 157cm (5ft 2in).
    • The visual contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.
  • Comments View
    • There is a push-button panic/emergency alarm which is 107cm high (photograph 6).

Location of Toilet / Changing Facilities

  • Accessible toilet facilities are located on the ground, first and second floor of the Main Admin Block. There is also an accessible toilet on the ground floor corridor of the Rowntree Centre.
  • Female and male standard toilet facilities are located on the ground and first floor of the Main Admin Block and along the ground floor corridor within the Rowntree Centre.
  • Shared standard toilet facilities are located on the second floor of the Main Admin Block.

Related Access Guides