You are on Summary. Skip to the next section.

Summary

• This is a community hospital.
• Services on the ground floor include: the Adult Learning Disability Service, Kidney Treatment Centre, The Urgent Care Centre, Blood Tests, Community Services and 3 eating and drinking areas (Friends Café, Costa and Snack Box).
• Services on the first floor include: Outpatients, Musculoskeletal Care (MSK), Orthotics, Audiology, Cardiology, Dispensary, Imaging, MRI, Surgical Pre-Assessment and Women's Health.
• Services on the second floor include: The Eye Clinic and Emergency Eye Department, Theatres.
• Services on the third floor include: Foxbury and The Education Centre.
• Services on the fourth floor include: Meadowview and the Planned Care Centre.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The Hospital is located South of Sidcup and can be accessed via the A20 and then the A222 Chislehurst Road.
  • Queen Marys Hospital has 350 Pay and Display public parking spaces with Blue Badge bays available outside each building.
• By Bus View
  • The nearest bus stop is 0.2 miles away via Frognall Avenue.
    Routes that stop here are the 160, 229, 269, 286, 625, B14 and R11 with services to and from Green Street Green, Sidcup Station, Bexleyheath, Thamesmead and Cutty Sark.
• By Train View
  • The nearest train station is Sidcup, approximately 1.5 miles away.
    Accessed via the A222 the station is operated by South Eastern Railways and has services to and from London Cannon Street, Northfleet and Woolwich Arsenal.
• Useful Links View
  • Transport for London, operators of local bus services.
  • To view the web page described above click here (opens in new tab).
  • South Eastern Railways, providers of train services from Sidcup station.
  • To view the web page described above click here (opens in new tab).
  • Google Maps location finder.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is a/are hearing assistance system(s) available.
• The type of system is a fixed loop.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 19/04/2022.
• The hearing loop was working at the time of testing.
• The fixed loop is located at the reception directly ahead from the main hospital entrance.
• Home visits services are available.
• There are home visits for some services. Photograph 2 shows the defibrillator by Queen Mary's Hospital main entrance.

You are on Parking (Queen Mary's Hospital - Car Park 3). Skip to the next section.

Parking (Queen Mary's Hospital - Car Park 3)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located opposite the main entrance to Queen Mary's Hospital and the Urgent Care Centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 231cm x 460cm (7ft 7in x 15ft 1in).
  • The nearest Blue Badge bay is 30m (32yd 2ft) from the Queen Mary's Hospital main entrance.
  • The furthest Blue Badge bay is 57m (62yd 1ft) from the Queen Mary's Hospital main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Most payment machines for standard parking do not have a dropped kerb to access them (photograph 5).
  • Payment by phone is also available.
  • Some of the paths leading towards the hospital have ramps at a slight gradient as shown in photograph 8.
  • The ramps are approximately 1.5 metres wide with handrails on both sides and tactile paving at the top and bottom.

You are on Getting To (The Adult Learning Disability Service). Skip to the next section.

Getting To (The Adult Learning Disability Service)

• The Adult Learning Disability Service is/are located on the ground floor, along the left-hand corridor from the reception and main entrance.
• Access to the Adult Learning Disability Service is via the Queen Mary's Hospital main entrance.
• From the main hospital entrance, take the first corridor to the left after the cafés.
  Follow this corridor and the department is located on the right.
• There is step free access to the Adult Learning Disability Service.
• The Adult Learning Disability Service is approximately 74m from the Queen Mary's Hospital main entrance.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Queen Mary's Hospital Main Entrance). Skip to the next section.

Outside Access (Queen Mary's Hospital Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building, facing onto Car Park 3.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 140cm.
  • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 117cm (3ft 10in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 115cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 165cm.
• Comments View
  • There are wheelchairs stationed past these entrance doors if a patient/visitor needs one.

You are on Outside Access (C Block Entrance/Exit). Skip to the next section.

Outside Access (C Block Entrance/Exit)

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• Entrance Details View
  • This information is for the entrance located to the left of the main hospital entrance, opposite Car Park 3.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 137cm (4ft 6in).
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 93cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 93cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located leading up to the first entrance door.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
• Comments View
  • Photographs 3-5 are of the first entrance door and photographs 6-8 are of the second.
  • The external push-pad (89-95cm high) did not work at the time of surveying making this entrance currently only an exit from the services.

You are on Reception (Queen Mary's Hospital Reception). Skip to the next section.

Reception (Queen Mary's Hospital Reception)

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• Reception View
  • The reception point is located in front of the Queen Mary's Hospital main entrance.
  • The reception point is approximately 15m (16yd 1ft) from the Queen Mary's Hospital main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
• Comments View
  • The seats are opposite the reception by the main entrance.
  • There is an ATM by the main entrance and reception as shown in photograph 5.
  • The ATM has controls between 94-122cm high and the screen is 108-129cm high.

You are on Eating and Drinking (Café Qualita/Costa). Skip to the next section.

Eating and Drinking (Café Qualita/Costa)

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• Location and Access View
  • The following information is for the café.
  • The café is located on the ground floor, immediately to the left from the main hospital entrance.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is sweet and savoury snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 98cm.
  • There is not a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • The type of flooring in this area is laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.

You are on Eating and Drinking (Snack Box). Skip to the next section.

Eating and Drinking (Snack Box)

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• Location and Access View
  • The following information is for the café.
  • The café is located on the ground floor, immediately to the left from the Queen Mary's Hospital main entrance.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; menu boards.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is breakfasts only.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are not available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 91cm.
  • The height of the tray counter/rail is 91cm.
  • There is not a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • There are also bench seats.
  • The type of flooring in this area is laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

You are on Eating and Drinking (Friend's Cafe). Skip to the next section.

Eating and Drinking (Friend's Cafe)

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• Location and Access View
  • The following information is for the café.
  • The café is located on the ground floor, to the right-hand side of reception, by the main hospital entrance.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 93cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 73cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • The type of flooring in this area is laminate.
  • The lighting levels are good.

You are on Counter (Pharmacy). Skip to the next section.

Counter (Pharmacy)

• The Pharmacy is located on the ground floor, opposite the main hospital entrance.
• The counter is approximately 24m (26yd 9in) from the main hospital entrance.
• Clear signage for the counter is visible from the entrance.
• There is step free access to the counter.
• The lighting levels at the counter are good.
• The height of the counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is a low section of the counter (76cm or below) available.
• There is sufficient space to write or sign documents on the low section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system.

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• Comments View
  • There is bench seating available next to the counter as shown in photograph 3.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (The Adult Learning Disability Service). Skip to the next section.

Department / Service (The Adult Learning Disability Service)

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• Department / Service Access View
  • The Adult Learning Disability Service is located on the ground floor, along the left-hand side corridor from the main hospital entrance.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 160cm (5ft 3in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 92cm (3ft).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; consultation rooms, a waiting room/area, a main reception, a sub waiting area and accessible toilet facilities for everyone.
  • There are 5 consultation/treatment rooms in this department/service.
  • A hearing assistance system is available.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 19/04/2022.
  • The hearing loop was working at the time of testing.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located along the ground floor corridor, leading to the service from the main hospital entrance.
• Comments View
  • There is a key card reader at the department entrance.
  • The key card reader is 101cm high.

You are on Reception (The Adult Learning Disability Service). Skip to the next section.

Reception (The Adult Learning Disability Service)

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• Reception View
  • The reception point is located in front of the service entrance.
  • The reception point is approximately 7m (7yd 1ft) from the The Adult Learning Disability Service entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 19/04/2022.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Waiting Room / Area (Sub Waiting Area). Skip to the next section.

Waiting Room / Area (Sub Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 8m from the Adult Learning Disabilities entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

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• Comments View
  • The sub waiting area is through one door from reception and along the corridor outside the meeting room.

You are on Consultation / Treatment Room (Room 1). Skip to the next section.

Consultation / Treatment Room (Room 1)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook and loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • The is a basin which is 79cm high and has long extended handles for ease of use (photograph 6).

You are on Room / Area (Meeting Room). Skip to the next section.

Room / Area (Meeting Room)

• There is / are 2 room(s) / area(s) available.
• The name / number of the room / area surveyed was; 2.
• The room / area is approximately 8m from the Adult Learning Disability Service entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the hearing system.
• The hearing assistance system was not tested at the time of the survey.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

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• Comments View
  • Photograph 5 shows the taped electrical wire that runs along the floor surface causing a potential trip hazard.

You are on Changing Places (Adult Learning Disability Service). Skip to the next section.

Changing Places (Adult Learning Disability Service)

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• Location and Access View
  • The facility is located to the left of the reception desk within the service.
  • The facility is approximately 14m (15yd 11in) from the Adult Learning Disability Service entrance.
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The visual contrast between the external door and wall is high.
  • The visual contrast between the internal door and wall is high.
  • You do not need a key for the facility.
  • The door opens inwards and outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The door does not have a horizontal grab rail.
  • The width of the door is 87cm (2ft 10in).
  • The dimensions of the facility are 259cm x 367cm.
  • There is not a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The visual contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 69cm (2ft 3in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on the right.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet the vertical grab rail is on the right.
  • The visual contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The visual contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 99cm.
  • The toilet has a wall which acts as a backrest.
  • The toilet seat visual contrast is high.
  • There is not an emergency alarm for the toilet.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 79cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The height of the soap dispenser is 93cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is an emergency alarm for the facility.
  • There is not a coat hook.
  • There is a red flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
• Comments View
  • There is also a flip-down seat (48cm high) in the corner of the room as shown in photograph 8.

You are on Toilet with Adaptations (Left Transfer). Skip to the next section.

Toilet with Adaptations (Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the ground floor corridor leading towards the Adult Learning Disability Service and Kidney Treatment Centre from the main hospital entrance.
  • This accessible toilet is approximately 31m (33yd 2ft) from the main hospital entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The visual contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The visual contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 223cm x 244cm (7ft 4in x 8ft).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 156cm (5ft 1in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The visual contrast between the wall-mounted grab rail(s) and wall is high.
  • The visual contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat visual contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • The visual contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 99cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 97cm (3ft 2in).
  • The visual contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Main Entrance). Skip to the next section.

Standard Toilet(s) (Main Entrance)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the ground floor corridor by the main hospital entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the main hospital entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The shared toilet is located on the ground floor corridor by the main hospital entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 19m from the main hospital entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Queen Mary’s Hospital - Urgent Care Centre link (new tab) - click here.