Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue shares a car park.
- There is a public car park nearby.
- The nearest parking is located off Mill Street.
- View information on Ayr Central Car Park (opens new tab) .
- The nearest train station is Ayr.
- The nearest bus station is Ayr Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request), audio (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and Braille (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Mill Street.
- The name of the car park is Ayr Central Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- The slope has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 151cm.
- The doors have a medium visual contrast.
- There is step-free level access as you enter.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- The flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: chairs with armrests, benches and stools.
Fitting Room with Adaptations
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Access
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- The fitting room surveyed is located to the left of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 40m.
- The most accessible route to the fitting room has step-free level access and narrow walkways.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- The door opens outwards and has a low visual contrast.
- The width of the opening is 87cm.
- Internally the door has a low visual contrast.
- There is a locking handle.
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Dimensions and Features
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- The dimensions of the fitting room are 201cm (width) x 221cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a wall mounted chair available.
- The seat/chair is 48cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 104cm and 140cm from the floor.
- The walls and floor have a medium visual contrast.
Standard Fitting Room
- The fitting room surveyed is located to the left of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 40m.
- The most accessible route to the fitting room has step-free level access and narrow walkways.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 116cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts
- The checkout area is located to the right of the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located to the right end of the standard checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is under 120cm and the width at each turn is at least 150cm.
- The height of the payment counter is 102cm.
- There is a lowered section at the counter.
- The height of the lowered section is 79cm.
- The counter has glazed screens which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
