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Kew Library

106 North Road, Richmond, London, TW9 4HJ

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Kew Bridge.
  • The nearest underground station is Kew Gardens.
  • Comments View
    • Kew Library is approximately 50m from Kew Gardens Underground/Overground Station at the corner of North Road and West Park Road.
    • There is ramped/sloped access to Kew Library from Kew Gardens platform 2.
    • Click here for information about access from Kew Gardens Station platform 1 (opens in a new tab).

Opening Times

  • Monday Closed.
  • Tuesday 10:00 - 18:00.
  • Wednesday Closed.
  • Thursday 10:00 - 18:00.
  • Friday Closed.
  • Saturday 09:30 - 16:00.
  • Sunday Closed.

Parking (North Road)

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Kew Gardens Station.
    • The car park is located outside Kew Gardens Station over a railway footbridge, or via a subway.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 600cm (6ft 7in x 19ft 8in).
    • Standard marked parking bays are located outside the library on North Road.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • On street parking payments are via the RingGo app quoting location 5533 (click here (opens in a new tab), or calling 0203 046 0010.
    • There is stepped access only at the footbridge and subway.
    • Click here for more information about parking at Kew Gardens Station (opens in a new tab).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 141cm (4ft 8in).
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are permanently held open.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 108cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 83cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 145cm (4ft 9in).

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 20/06/2023.
  • The hearing assistance system was not working at the time of testing.
  • Comments View
    • There are glazed screens at the counter which could adversely affect the ability of someone to lip read.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • There is seating with and without armrests, and a sofa.
    • There is a table with an underside 68cm above the floor.
    • There is ample space for a wheelchair user to manoeuvre.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard and height adjustable chair is / are available.
  • Comments View
    • MS Magnifier is also installed on the computers in the library.
    • There is a terminal for browsing the Spydus system library catalogue (photograph 5).
    • The terminal table has a surface height of 103cm above the floor.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.