Access Guide
Summary
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Getting Help and Assistance
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- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- Cornish Bakery is located ahead and to the right when entering the services.
- There is step-free access to Cornish Bakery.
- The entrance area is clearly signed.
- For the M5 - Strensham Services - Northbound - Roadchef AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located ahead and to the left when entering the services.
- Accessible toilet facilities are located ahead and to the left when entering the services.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Orders are placed at the service counter, and a member of staff will advise you when your order is ready.
- Staff cannot bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Cornish pasties.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- There is not a hearing assistance system .
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Service Counter
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- The height of the counter is 92cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 72cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
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Seating Area
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- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, bench seats and chairs without armrests available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The height between the floor and the underside of the lowest table is 68cm.
- The distance between the floor and the underside of the highest table is 73cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.