Access Guide

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Summary

Getting Help and Assistance View
- Fresh Food Café is open daily from 07:00 - 14:30.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Fresh Food Café is located ahead and to the right when entering the services.
- There is step-free access to Fresh Food Café.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- For the M5 - Strensham Services - Northbound - Roadchef AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- The Changing Places facility is located ahead and to the left when entering the services.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located ahead and to the left when entering the services.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Orders are placed at the service counter and a member of staff will advise you when your order is ready.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- There is not a hearing assistance system .
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 86cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.