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McDonald's - M5 - Taunton Deane Services - Northbound - Roadchef

M5 - Taunton Deane Services - Northbound - Roadchef, M5 Junction J25/J26, Trull, Taunton, Somerset, TA3 7PF

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered and a touchscreen ordering service available.
    • Orders are placed at either the touchscreen or the counter. The screen over the counter or a member of staff will advise when the order is ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; picture wall menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Fast Food.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located to the right of the counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 18/04/2023.
    • The hearing assistance system was working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • There is handheld hand sanitiser bottles available.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 107cm to 177cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 107cm from the floor.
    • Once condensed the touchscreen heights are 107cm to 130cm from the floor.
    • The lowest height of the touchscreen card machines is 90cm.
    • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
    • The height of the tent card rack is 130cm from the floor.
  • Service Counter View
    • The height of the counter is 84cm.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.