Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

McDonald's - M5 - Taunton Deane Services - Northbound - Roadchef

M5 - Taunton Deane Services - Northbound - Roadchef, M5 Junction J25/J26, Trull, Taunton, Somerset, TA3 7PF

Access Guide

Show Easy Read

Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered and a touchscreen ordering service available.
    • Orders are placed at either the touchscreen or the counter.
      The screen over the counter or a member of staff will advise when the order is ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Fast Food.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located to the right of the counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 23/10/2024.
    • The hearing assistance system was not working at the time of testing.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 107cm to 177cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 107cm from the floor.
    • Once condensed the touchscreen heights are 107cm to 130cm from the floor.
    • The lowest height of the touchscreen card machines is 90cm.
    • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
    • The height of the tent card rack is 130cm from the floor.
  • Service Counter View
    • The height of the counter is 84cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.