Access Guide
Summary
-
Getting Help and Assistance
View
- Opening hours are 07:00-20:00 Monday to Saturday, and 08:00-21:00 Sunday.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
-
Access
View
- Costa is located on the left as you enter the services building.
- There is step-free access to Costa.
- The entrance area is clearly signed.
- For the M6 – Sandbach Services – Southbound – Roadchef AccessAble Access Guide please click here (new tab).
-
Toilet Facilities
View
- Accessible toilet facilities are located at the rear right of the services building.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
-
Service and Menus
View
- There is a counter where food and drink can be ordered.
- Customers order their food and drink from the counter and staff inform them when their order is ready.
- Staff can bring food and/or drinks to tables.
- Menu types include; menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hots and cold snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
- There is not a hearing assistance system.
-
Self-Service Touchscreens
View
- Self-service touchscreens are available for ordering.
- The touchscreens are 120cm to 179cm from the floor.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
-
Service Counter
View
- The height of the counter is 105cm.
- There is not a lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
-
Seating Area
View
- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, bench seats and chairs without armrests available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 72cm.
- The surface height of the tables is 75cm.
- The lighting levels are moderate to good.