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Introduction

• Related link The 02 Arena.
• Http://www.disabledgo.info/AccessGuide.asp?VenueID=221085&TownID=2228

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• Comments View
  • Please see the 02 Arena detailed access guide for parking details.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Greenwich.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Charlton.
• The nearest underground station is West Greenwich.
• The venue is in a shopping mall.

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COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 90cm (2ft 11in) wide.

You are on Inside Access (Bar). Skip to the next section.

Inside Access (Bar)

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played through out the venue.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are low.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• The following information is for the bar.
• The bar does not serve food.
• Full table service is available.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 12m (13yd) from the the main entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• There is ample room for a wheelchair user to manoeuvre.

You are on Level Change (Bar). Skip to the next section.

Level Change (Bar)

• There is a ramp or slope to access this service.
• The ramp or slope is located at the bar entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 120cm (3ft 11in).
• There are steps to access this area / service.
• The steps are located at the entrance to the bar.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are low.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on the right going up.

You are on Inside Access (Restaurant). Skip to the next section.

Inside Access (Restaurant)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played through out the venue.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are low.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Eating and Drinking (Restaurant). Skip to the next section.

Eating and Drinking (Restaurant)

• The following information is for the restaurant.
• The bar does serve food.
• Full table service is available.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 5m (16ft 5in) from the the lift.
• The distance between the floor and the lowest table is 65cm (2ft 2in).
• The distance between the floor and the highest table is 95cm (3ft 1in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.

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• Comments View
  • There are two restaurant floors.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the bar.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 17m (19yd) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 145cm x 160cm (4ft 9in x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is low.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial, Braille and tactile signage on or near the toilet door.
  • The accessible toilet is 43m (47yd) from the lift.
  • The accessible toilet is located on the first floor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is poor.
  • Lighting levels are low.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the first floor.
  • The female and male toilets are 46m (50yd) from the lift.
  • Inside the venue, there is level access to the female and male toilet.
  • This is by lift.
  • Lighting levels are low.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.