Access Guide
Overview
- About View
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking.
- The nearest train station is Maze Hill.
- The nearest underground station is North Greenwich.
- The nearest DLR station is Cutty Sark.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
-
Getting Help and Assistance
View
- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear of the foyer.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located to the rear of the foyer.
-
Changing Facilities
View
- Parent and baby changing facilities are located in the parent and baby room, to the rear of the foyer, behind the lifts.
Parking
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
Public Parking
View
- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Hawthorne Crescent and Hazel Lane.
- The Blue Badge bays are clearly marked and signposted.
Entrance (Main)
- This entrance is located in the courtyard at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 176cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open away from you.
- The width of the opening is 180cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 135cm.
Reception
-
Location
View
- The reception is located directly ahead as you enter the venue.
- The distance from the main entrance is 20m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access to the reception.
- The height of the reception desk is 96cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: desks.
- The tables are fixed.
Getting Around
-
Access
View
- There is step-free level access throughout all areas.
-
Circulation
View
- There are no doors along circulation routes.
- Access throughout may include pillars.
- There is a high colour contrast between the walls and floor along circulation routes.
- The flooring is patterned.
- There may be background noise.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas, stools and high stools.
- Lighting levels vary due to the use of large glazed walls.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
- Furniture available in the library includes: tables, high tables and desks.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 125cm to 145cm from the floor.
- At the time of the survey (May 2026) it was not possible to check the accessibility aids on the touchscreen as it was out of order.
- This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
- Auxiliary aids available in this library include: ergonomic chairs and handheld magnifiers.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
-
Location
View
- The toilet surveyed is located on the ground floor, at the rear of the entrance foyer.
- The distance from the main entrance is 30m.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 80cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the cubicle are 166cm (width) x 305cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were low at the time of the survey.
Parent and Baby Room / Feeding Room
- The room is located on the ground floor at the rear of the entrance foyer.
- The distance from the main entrance is 25m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 80cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- The height of the baby change facility when in use is 91cm.
- There is also a wash basin, a hand dryer and a mirror in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin.
- Seating available in this room includes: chairs without armrests.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
