You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: a leisure centre, swimming pools, studios and a gym.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is not a public car park nearby.
  • There is on-street Blue Badge Bay parking.
  • The nearest train station is Maze Hill.
  • This station has step-free access.
  • The nearest underground station is North Greenwich.
  • The nearest DLR station is Cutty Sark.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There is step-free level access throughout all areas.
  • There are manual doors along circulation routes.
  • Access throughout may include pillars.
  • The basement and ground floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
• Related Access Guides View
  • View information on Greenwich Square Health Centre (opens new tab).
  • View information on NHS Greenwich (Greenwich Square) (opens new tab).
  • View information on Greenwich Centre - Library (opens new tab).

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 5 toilets with adaptations.
  • The toilets with adaptations are located on the ground floor to the rear of the foyer, in the changing rooms with adaptations in the basement, and by the main pool.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located in the standard changing rooms, in the basement.
  • Female and male step-free standard toilet facilities are located towards the rear of the entrance foyer.
  • Female and male step-free standard toilet facilities are located within the basement level pool changing village.
• Changing Facilities View
  • Changing facilities with adaptations are located in the basement within the pool changing area, and to the right after the entrance to the gym.
  • Standard changing facilities are located in the basement within the pool changing area, and to the right after the entrance to the gym.
  • Parent and baby changing facilities are located in the standard toilets, and in the parent and baby pool changing cubicles.
• Washroom and Shower Facilities View
  • Shower facilities with adaptations are located in the changing rooms with adaptations in the basement.
  • Standard shower facilities are located in the standard changing rooms in the basement.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • On-street designated Blue Badge parking is available.
  • The on-street designated Blue Badge parking bays are located on Hawthorne Crescent and Hazel Lane.
  • The Blue Badge bays are clearly marked and signposted.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located in the courtyard at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 176cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open away from you.
• The width of the opening is 180cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There are security barriers at the entrance.
• The maximum width between them is 135cm.

You are on Reception. Skip to the next section.

Reception

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• Location View
  • The reception is located on the ground floor beyond the main entrance.
  • The distance from the main entrance is 10m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 120cm to 132cm from the floor.
  • There may be background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas.
  • There are security barriers which are operated by key card.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout walkways.
• Circulation View
  • There are manual doors along circulation routes.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is shiny and patterned.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests and armchairs.
  • Lighting levels vary due to the size of the space.

You are on Lift (Pool and Leisure Facilities). Skip to the next section.

Lift (Pool and Leisure Facilities)

• The lift surveyed is located directly ahead after reception.
• The distance from the main entrance is 20m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The basement and ground floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1275kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 210cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

You are on Stairs (Pool and Leisure Facilities). Skip to the next section.

Stairs (Pool and Leisure Facilities)

• The stairs are located directly ahead after reception.
• The basement and ground floors can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Pools. Skip to the next section.

Pools

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• Pool 1 View
  • This is an indoor pool.
  • There is step-free level access throughout this area.
  • There is an emergency alarm poolside.
  • Lighting levels were even at the time of the survey.
  • The pool has step-free access via hoist only.
  • Alternatively, access into the water is via 7 steps or a ladder.
  • There is a handrail on the right going down.
  • The handrail is easy to grip.
  • The steps are clearly marked.
  • The following adaptations are available for disabled people: a hydraulic hoist, a pool lift and a submersible wheelchair.
  • The pool is staffed at all times.
  • Additional facilities include: a children's pool.

You are on Changing Room with Adaptations (Pool). Skip to the next section.

Changing Room with Adaptations (Pool)

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• Location and Access View
  • The changing room surveyed is located within the pool changing area.
  • The distance from the lift is 15m.
  • The most accessible route to the changing room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium colour contrast.
  • The width of the opening is 80cm.
  • The door has a locking handle.
  • Internally the door has a medium colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • Washing and toilet facilities available in the changing room include: a wheel-in shower, a toilet with adaptations and a wash basin.
  • Changing facilities available in the changing room include: a dry seat for changing and a baby changing table.
  • The dimensions of the changing room are 240cm (width) x 330cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 170cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 113cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 101cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 85cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 117cm from the floor.
  • The height of the baby change facility when in use is 73cm.
  • There is a wheel in shower in the changing room.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 48cm from the floor.
  • There are grab rails for the shower.
  • The grab rails for the shower have a medium colour contrast.
  • There are dropdown rails for the shower.
  • The dropdown rails for the shower have a low colour contrast.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.
  • There is an identical changing room with adaptations along the changing room corridor on the right.

You are on Changing Area (Pool and Junior Dry Changing). Skip to the next section.

Changing Area (Pool and Junior Dry Changing)

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• Changing Area View
  • The shared changing area was surveyed.
  • The changing area surveyed is located on the basement floor, to the right when exiting the lift.
  • The distance from the lift is 15m.
  • The most accessible route to the changing area has step-free level access.
  • There is a manual door along the most accessible route.
  • There is step-free level access into the changing area.
  • There are double manual doors.
  • The doors open away from you.
  • The width of the opening is 164cm.
  • The doors have a high colour contrast.
  • Internally the door has a high colour contrast.
  • Facilities in this area include: changing cubicles, a changing facility with adaptations, toilets, showers, baby change facilities and lockers.
  • There are lockers at a suitable height for a wheelchair user.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • An ambulant toilet cubicle is available.
  • The cubicle does not have vertical grab rails.
  • It has a horizontal grab rail on the left.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has a push tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is an adjustable shower head.
  • The shower controls are push.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.

You are on Gym. Skip to the next section.

Gym

• The gym is located in the basement, to the right as you exit the lift.
• There is step-free level access into the gym.
• There are double manual doors.
• The doors open away from you.
• One of the doors was locked at the time of the survey.
• The width of the opening is 83cm.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• There are no doors along circulation routes.
• Access throughout may include pillars.
• There is room for a wheelchair user to manoeuvre.
• The gym is staffed when open.
• Some flooring is shiny.
• The walls and floor have a high colour contrast.
• There is clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
• Seating available includes: chairs without armrests and benches.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Changing Room with Adaptations (Dry Changing). Skip to the next section.

Changing Room with Adaptations (Dry Changing)

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• Location and Access View
  • The changing room surveyed is located in the basement, to the right after the entrance to the Gym.
  • The distance from the lift is 15m.
  • The most accessible route to the changing room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium colour contrast.
  • The width of the opening is 80cm.
  • The door has a locking handle.
  • Internally the door has a medium colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • Washing and toilet facilities available in the changing room include: a wheel-in shower, a toilet with adaptations and a wash basin.
  • Changing facilities available in the changing room include: a changing table/bench.
  • There is a mobile hoist.
  • The dimensions of the changing room are 240cm (width) x 500cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 180cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a medium colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 119cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 190cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 84cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 110cm from the floor.
  • There is a wheel in shower in the changing room.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a shower seat.
  • The shower seat is 51cm from the floor.
  • There are grab rails for the shower.
  • The grab rails for the shower have a low colour contrast.
  • There is a dropdown rail for the shower.
  • The dropdown rail for the shower has a low colour contrast.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Changing Room (Dry Changing / Over 16s). Skip to the next section.

Standard Changing Room (Dry Changing / Over 16s)

• The changing room surveyed is located in the basement, to the right after the entrance to the gym.
• The distance from the lift is 18m.
• The most accessible route to the changing room has step-free level access.
• There are manual doors along the most accessible route.
• There is step-free level access into the changing room.
• The door opens inwards and has a high colour contrast.
• The width of the opening is 80cm.
• Internally the door has a high colour contrast.
• Washing and toilet facilities available in the changing room include: a standard shower.
• Changing facilities available in the changing room include: a dry seat for changing and a baby changing table.
• The wash basin has a lever mixer tap.
• There is also a mirror, a coat hook and a shelf in the room.
• There is a shower in the changing room.
• There is step-free level access to the shower cubicle.
• There is a fixed shower head.
• The shower controls are lever mixer.
• There is no shower seat.
• There are no grab rails for the shower.
• There are no dropdown rails for the shower.
• The walls and floor have a high colour contrast.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on the ground floor, at the rear of the entrance foyer.
  • The distance from the main entrance is 30m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The width of the opening is 80cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 166cm (width) x 305cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 96cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 92cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were low at the time of the survey.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room is located on the ground floor at the rear of the entrance foyer.
• The distance from the main entrance is 25m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The width of the opening is 80cm.
• The door has a high colour contrast.
• Internally the door has a high colour contrast.
• The height of the baby change facility when in use is 91cm.
• There is also a wash basin, a hand dryer and a mirror in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin.
• Seating available in this room includes: chairs without armrests.
• The walls and floor have a high colour contrast.
• Lighting levels were even at the time of the survey.