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indigO2

The O2, Peninsula Square, Greenwich, London, SE10 0DX

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Access Guide

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Introduction

  • Comments View
    • Please see The O2 arena Detailed Access Guide for parking details.
    • The opening times depend on events taking place.
    • Please contact the venue for more information.

Location

  • The venue is not situated on a road which has a steep gradient.
  • Comments View
    • The venue is situated outside the centre of the town.
    • The venue is not on a road with a steep gradient.
    • The nearest mainline Railway Station is Charlton.
    • There is a bus stop within 150m (164yds) of the venue.
    • The nearest underground station is North Greenwich.
    • indigO2 is situated on Greenwich Peninsula in zone 2.
    • North Greenwich underground station is within 150m of the venue.

COVID-19 Information

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 156cm (5ft 1in) wide.
  • Comments View
    • These doors are permanently held open and staffed during opening times.

Reception (Box Office)

  • The reception desk is 13m (14yd) from the O2 main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • Scooters are allowed in some parts of the venue.
  • Lighting levels are adjustable.
  • Customers can charge scooters or wheelchairs at the venue.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the front of the hall.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 130cm (4ft 3in).
  • There are steps to access this area / service.
  • The steps are located leading to the front of the hall.
  • There is / are 1 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 10m (32ft 10in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 94cm x 200cm (3ft 1in x 6ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Restaurant Bar Internal

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is not available from the bar.
  • Comments View
    • There are 2 bars at ground floor level and 1 bar at balcony level.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 18m (20yd) from the main entrance.
    • The accessible toilet is located either side of the main hall.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 101cm (3ft 4in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • There are 2 sets of toilets at ground floor level and 1 set at balcony level and within the VIP Lounge.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.
  • Drinking straws are available on request.
  • Children are welcomed at the venue.