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Renal Clinic Blood Room

Royal Devon and Exeter Hospital - Heavitree, Gladstone Road, Exeter, Devon, EX1 2ED

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Access Guide

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Getting To The Hospital (Royal Devon and Exeter Hospital - Heavitree)

  • By Road View
    • The hospital can be accessed via the M5 to the east, by taking exit 29 onto Honiton Road and proceeding onto East Wondford Hill (the B3183), and then taking the slight right onto Heavitree Road. Then turn right onto Gladstone Road. Alternatively, the hospital can be accessed from Bonhay Road to the west, by taking the exit onto Western Way, continuing onto Magdalen Street, then Western Way again, and taking the fourth exit at the roundabout onto Heavitree Road. Then turn left onto Gladstone Road. For the sat nav location enter EX1 2ED.
    • Patient and visitor car parking is available within the open air/surface car park, which is located along Gladstone Road, at the front of the hospital grounds. There are clearly marked Blue Badge bays located within this open air/surface car park.
  • By Bus View
    • There are several bus stops located on Heavitree Road approximately 260m from the hospital (a 5 minute walk). The services provided at these bus stops include the 2, 4, 4A, 7, 9, 9A, 39, 44, 44A, 52, 57, 58, 356, 369, Green, S, and X38.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest train station is St James Park. The station is located along Powderham Crescent and is approximately 0.9 miles from the hospital (a 15 minute walk).
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters cannot be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is available at the hospital.
  • The mobility scooter charging point is located in the main reception area.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Safe Place at this hospital which is located at the main entrance.

Hospital Parking (Hospital Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 231cm x 431cm (7ft 7in x 14ft 2in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the main hospital entrance.
  • Comments View
    • For Blue Badge holder's to obtain free parking they need to register on the APCOA Blue Badge Portal and the Blue Badge must be taken to reception to be validated.
    • The kerb in front of the ticket machine is 19cm high.

Getting To (Renal Clinic Blood Room)

  • The Renal Clinic Blood Room is/are located along the corridor on the left side of the hospital.
  • Access to the Renal Clinic Blood Room is via the main hospital entrance.
  • Enter via the main hospital entrance and follow the main hospital corridor that is on the left.
    Continue along this corridor and the entrance to the Renal Blood Clinic Room is located on the right.
  • There is step free access to the Renal Clinic Blood Room.
  • The Renal Clinic Blood Room is approximately 30m from the main hospital entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 110cm (3ft 7in).
    • There is a door release button when exiting.
    • The height of the door release button is 108cm (3ft 7in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 129cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 132cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • There is a level landing at the top of the ramp/slope.

Department / Service (Renal Clinic Blood Room)

  • Department / Service Access View
    • The Renal Clinic Blood Room is located along the corridor that is on the left side of the hospital.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 138cm (4ft 6in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a consultation room.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located to the right as you enter the hospital and through the café.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on the ground floor and along the corridor on the left side of the hospital.

Consultation / Treatment Room (Renal Clinic Blood Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Renal Clinic Blood Room.
  • There is level access to the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Opening Times (Renal Clinic Blood Room)

  • Opening times do vary depending on timetabling.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor, to the right as you enter the hospital.
  • Female and male standard toilet facilities are located on the ground floor, to the right as you enter the hospital and towards the end of the corridor on the left side of the hospital.
  • Shared standard toilet facilities are located to the right as you exit the Block B lift on the lower ground floor and to the right as you exit the Block B lift on level 2 of the hospital.
  • Parent and baby changing facilities are located on the ground floor and along the corridor on the left side of the hospital.

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