Skip to main content
The new name for DisabledGo

Coombs Ward

Royal Hospital for Neuro-disability, West Hill, Putney, London, SW15 3SW

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Coombs Ward)

  • The most accessible route from the main entrance Blue Badge bays has step-free level access and uneven surfaces.
  • Access to Coombs Ward is via the main entrance.
  • There is not a drop-off point at this entrance.
  • Coombs Ward is located on the ground floor of the main hospital building.
  • Coombs Ward is approximately 15m from the main entrance.
  • From the main entrance, take the corridor to the right of the reception desk.
    The entrance to Coombs Ward is ahead.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab)

Parking (Main Entrance Blue Badge Bays)

  • Car Park View
    • The car park is located in front of the main entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 212cm (width) x 475cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 124cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 5m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are not available.
    • All visitors must enter their vehicle registration at reception.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the right end of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • There is a bell at a height of 144cm.
  • The height of the hand sanitiser is 111cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 142cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 151cm.
  • The second set of doors have a low visual contrast.
  • The width of the opening after the second set of doors which leads into the main reception area is 104cm.
  • There is step-free level access as you enter.
  • This entrance brings you to the main reception on the ground floor of the main hospital building.
    There is a similar entrance the other side of the entrance lobby, which can be used when approaching from the rear of the main hospital building, however the slope at this entrance is steep.
    Both entrances lead to the same second door.

Ward (Coombs Ward)

  • Ward Information View
    • This is a continuing care ward.
    • This is a shared ward.
    • There are 14 side rooms available.
    • There are 14 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a bell at a height of 148cm.
    • The height of the hand sanitiser is 124cm.
    • There are double automatic doors with a low visual contrast.
    • The doors open away from you.
    • The width of the opening is 90cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny and patterned.
    • The walls and floor have a medium visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 93cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests, armchairs, sofas and stools.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The following facilities are available for visitors: a toilet with adaptations.
  • Visiting Hours View

Toilet and Changing Facilities (Patients)

  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located along the ward corridor, on the right, opposite bedroom 12, and on the left, opposite bedroom 4.

Toilet and Changing Facilities (Visitors)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the ward corridor and on the left.
    • The toilet with adaptations has no transfer space available.

Lounge

  • The lounge is located at the end of the ward corridor.
  • There is step-free level access into the lounge.
  • There are double manual doors with a low visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 117cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a low visual contrast.
  • Seating available in the lounge includes: chairs without armrests, armchairs, sofas and stools.
  • Furniture available in the lounge includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The height of the counter is 91cm.
    There is a section of counter with a knee recess.
    The wash basin is 91cm high and has a lever mixer tap.
    There is a fridge freezer and storage at both high and low levels.

Bathroom with Adaptations (Shower Room)

  • Location and Access View
    • The bathroom surveyed is located along the ward corridor on the right, opposite bedroom 12.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 106cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 305cm (width) x 285cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 76cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is not a wall mounted toilet roll holder.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 121cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The bathroom has a pedal bin.
    • There is one coat hook.
    • The coat hook is 174cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is no shower seat.
    • There is a powered overhead hoist that covers the whole room.

Toilet with Adaptations (Staff/Visitors Toilet - No Lateral Transfer)

  • Location and Access View
    • The toilet surveyed is located along the ward corridor and on the left.
    • The distance from the ward entrance is 15m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is a small lip at the threshold of the doorway.
    • There is written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 106cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 140cm (width) x 285cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the left as you face the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 103cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 118cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 173cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.