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Royal Lancaster London - Meetings and Events

Lancaster Terrace, London, W2 2TY

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Access Guide

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Getting Here

Hotel Parking

  • The hotel does have its own parking facilities.
  • The car park is located on the 2nd Floor, accessed by a ramp to the right of the main entrance.
  • The car park type is open air/surface.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 198cm.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 236cm x 577cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • The Blue Badge bay does not need to be booked in advance, but it is advised to do so to ensure that the space is available.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is also an overflow car park for visitors.
  • There are additional standard parking bays around the corner from the main car park and building entrance.
    There is a 2m height limit to access the additional parking area.
  • There are parking charges for the car park.
  • Parking is not free for visitors of the venue.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 9m from the Car Park - Second Floor entrance.
  • Comments View
    • Tickets to access the car park are obtained from the machine at the car park entrance or by the doorman at the main entrance.
    • The payments are made at reception.
    • The button and ticket slot for the barriers at the entrance are 110cm to 115cm high.
    • There are 2 electrical vehicle charging points/ bays for hotel guests to use on a complimentary basis. The charging points controls are up to 125cm high.

Approach (Main Entrance)

  • Approach View
    • The surface of the approach is block paving.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.
  • Ramp/Slope View
    • The very slight slope is located leading towards the entrance.
      The pavement shown is to the left-hand side of the entrance, off Westbourne Street.
      There is a dropped kerb on the pavement depending on the pedestrian's direction of travel.

Drop-Off Point / Pick Up Point (Main Entrance)

  • Drop-Off Point View
    • There is a designated drop-off point.
    • The drop-off point is not signposted/clearly marked.
    • The drop-off point is located in front of the main entrance.
    • The route from the drop-off point is accessible to a wheelchair user unaided.
    • There is a kerb creating an 8cm step directly in front of the door from the drop-off point. However, there is a 2m wide area to the right of the entrance which is level with the pavement.
      Photographs 1-5 show the exit onto Lancaster Terrace from the drop-off point and photograph 6 shows the taxi rank outside the main entrance.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, off Westbourne Street (A402).
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Royal Lancaster'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) by revolving.
    • The door(s) is/are single width.
    • The width of the opening is 134cm.
    • There is a member of staff available for assistance at this entrance.
    • There is a slow down button for the revolving door that is 94cm high.
      There are 2 manual, single, heavy doors to the left of the revolving door.
      They are 95cm and 98cm wide.
      The first opens towards you and the second opens away from you.
      They both have a slight lip and a dark mat on the floor.
      There is a doorman who can assist with the manual doors.

Entrance (Nine Kings Suite - Via Hotel Lobby)

  • Entrance View
    • This information is for the entrance located at the rear of the hotel lobby.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Nine Kings Suite'.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 180cm.

Outside Access (Nine Kings Suite - Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel building.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 120cm.

Reception (Nine Kings Suite - Welcome Desk)

  • Reception View
    • The reception point is located in the Nine Kings Suite lobby area.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 100cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop (on request only).
    • The hearing assistance system is not signed.
    • The type of flooring in the reception area is tiles.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.

Event Room(s) / Space(s) (Nine Kings Suite)

  • Nine Kings Suite is located to the left of the reception area. There is a very slight slope leading to the suite.
  • There is not wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is low.
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
  • The layout of the suite and furniture varies depending on the function/event taking place.
  • Comments View
    • Staff can provide assistance with getting to the room/space.

Other Floors (Ground Floor to Westbourne Suite)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left of the hotel lobby.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are Lower Ground Floor and Ground Floor.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Reception (Westbourne Suite - Welcome Desk)

  • Reception View
    • The reception point is located on the lower ground floor, to the right of the Westbourne Suite lobby.
    • The reception point is approximately 10m (10yd 2ft) from the lift.
    • The reception area/desk is clearly visible from the lift.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 100cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop (on request only).
    • The hearing assistance system is not signed.
    • The type of flooring in the reception area is carpet and tiles.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.

Step(s) (Westbourne Suite)

  • There is a/are step(s) located just beyond the entrance to the suite.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

Event Room(s) / Space(s) (Westbourne Suite)

  • The room surveyed was Westbourne Suite.
  • Westbourne Suite is located on the lower ground floor.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is not step free access.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are varied.
  • The layout of the suite and furniture varies depending on the function/event taking place.
  • Comments View
    • Staff can provide assistance with getting to the room/space.
  • Comments View
    • Staff can provide assistance with getting to the room/space.

Step(s) (Standard Toilet - Nine Kings Suite and Westbourne Suite)

  • There is a/are step(s) located at the side of the Nine Kings Suite and Westbourne Suite.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

Standard Toilet(s) (Nine Kings Suite and Westbourne Suite)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located along the corridor.
    • There is stepped access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is written text signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.

Lift (All Floors)

  • There is a lift for public use.
  • The lift is located to the left-hand side of the ground floor reception and lobby area.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 26m (28yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, G, 1-19.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is High.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 145cm x 140cm (4ft 9in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There are other lifts with slightly different dimensions.
    • For example, there is another lift with dimensions of 148cm by 122cm.
    • The written list of services within the lift only gives information to the 2nd floor, however, the audible announcer will state what services are on each floor.
    • The key card reader in the lift is 125cm high.

Other Floors (Ground Floor to 2nd Floor)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left of the main reception in the ground floor lobby area.
    • The stairs are approximately 19m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The depth of the steps are 32cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Other Floors (Meeting Room Stairs)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left of the Nine Kings Suite lobby.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are Ground and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 28cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.

Reception (Forest Suites Welcome Desk)

  • Reception View
    • The reception point is located to the left of the first floor lobby.
    • The reception point is approximately 20m (21yd 2ft) from the lifts.
    • Clear signage for the reception area/desk is not visible from the lift.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 106cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop (on request only).
    • The hearing assistance system is not signed.
    • The type of flooring in the reception area is tiles.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Reception Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • There are coffee tables and armchairs available.
    • There is sufficient space for a wheelchair user to use the seating area.

Getting Around (Forest Suites - 1st Floor)

  • Access View
    • There is step-free access throughout the first floor.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and tiles.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is bench seating and single seats with armrests at regular intervals.
    • The lighting levels are moderate to good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.

Event Room(s) / Space(s) (Forest Suites - Oak Suite)

  • Oak Suite is located to the left of the Forest Suites welcome desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is low.
  • The lighting levels are moderate to good.
  • The layout of the room and the furniture varies depending on the function/event taking place.
    The Oak Suite can be used as one large room or be divided into 3 smaller rooms.
  • Comments View
    • Staff can provide assistance with getting to the room/space.

Event Room(s) / Space(s) (Forest Suites - Willow Suites)

  • Willow Suites are located to the right of the Forest Suites welcome desk.
  • There is wayfinding signage for the rooms.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 95cm.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is high.
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
  • The layout of the room and the furniture varies depending on the function/event taking place.
  • There are 3 separate suites, all very similar.
  • Comments View
    • Staff can provide assistance with getting to the room/space.

Event Room(s) / Space(s) (Forest Suites - Cedar Suite)

  • Cedar Suite is located along the corridor to the right of the Forest Suites welcome desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 96cm.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is high.
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is medium.
  • The lighting levels are moderate to good.
  • The layout of the room and the furniture varies depending on the function/event taking place.
  • Comments View
    • Staff can provide assistance with getting to the room/space.

Event Room(s) / Space(s) (Forest Suites - Beech Suite)

  • Beech Suite is located along the corridor to the right of the Forest Suites welcome desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 95cm.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is low.
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is low.
  • The lighting levels are moderate to good.
  • The layout of the room and the furniture varies depending on the function/event taking place.
    The suite can be used as one large room or divided into 3 smaller rooms.
  • Comments View
    • Staff can provide assistance with getting to the room/space.

Event Room(s) / Space(s) (Forest Suites - Boardroom)

  • Boardroom is located at the rear of the corridor to the right of the Forest Suites welcome desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 230cm.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is high.
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is medium.
  • The lighting levels are moderate to good.
  • The height from the floor to the underside of the table is 70cm.
  • Comments View
    • Staff can provide assistance with getting to the room/space.

Accessible Toilet(s) (Right Hand Transfer - 1st Floor)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the 1st Floor at the entrance to the Nipa Thai, Park Lounge Bar/ Restaurant and Island Grill.
    • This accessible toilet is approximately 20m (21yd 2ft) from the lifts.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 89cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 165cm x 234cm (5ft 5in x 7ft 8in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 105cm (3ft 5in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary, general waste (with no lid) and wall recess bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 131cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet does not have a backrest or a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 62cm (2ft).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 81cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 99cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is high.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 74cm.
  • Comments View
    • The soap dispenser is fixed to the left-hand side of the basin.

Standard Toilet(s) (Forest Suites)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the rear of the corridor, next to the boardroom.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the Boardroom.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.

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