Access Guide
Overview
-
About
View
- RSPB Scotland Loch Lomond is a mix of woodlands and wetlands on the banks of Loch Lomond. This destination is home to a huge range of wildlife from ospreys in the summer to geese in the colder months. .
- Facilities available in the venue include: a nature hub with walking trails and viewpoints, toilets and a changing places facility.
- View information on opening times.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Balloch.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the toilets and changing places facility and some areas along the trails and viewpoints.
- The following areas have stepped access: some of the trails and viewpoints.
- Access throughout may include uneven surfaces.
-
Getting Help and Assistance
View
- There is seating available.
- There is a portable hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Disability, Equality and Inclusion Training.
- Related Access Guides View
Parking
-
Car Park
View
- The car park is located next to the Nature Hub.
- The car park is open air/surface.
- The car park surface consists of tarmac, cobbles and compacted earth.
- The height of the restriction barrier is 200cm.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The surveyed Blue Badge parking bay dimensions are 400cm (width) x 210cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 6m from the ramped access to the toilets.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is additional overflow parking next to the main parking area.
-
Charges and Restrictions
View
- This car park is for staff and visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located close to the Blue Badge parking bays.
- View information on parking policies/charges (opens new tab).
-
Drop-off Point
View
- There is not a designated drop-off point available.
Ticketing (Welcome Tent)
-
Ticket Counter
View
- The ticket counter surveyed is located at the Welcome Tent.
- There is step-free level access to the counter.
- The height of the counter is 76cm.
- There is not a lowered section at the counter.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- All visitors are greeted by a volunteer or team member on arrival.
Nature Hub Entrance
- This entrance is located on the side of the building, at the top of the ramp.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- The ramp bypasses the steps.
- There are 4 steps with handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The door requires effort to open.
- The width of the opening is 90cm.
- The door has a low visual contrast.
- There is a second single manual door.
- The second door opens by sliding.
- The door is easy to open.
- The width of the opening is 68cm.
- The second door has a high visual contrast.
- Volunteers and staff may use this room in poor weather. .
- There is step-free level access as you enter.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 2 toilets with adaptations.
- Toilets with adaptations are located near the nature hub at the top of the ramp, also in the portaloo at the side of the venue.
- All toilets with adaptations have a left hand transfer space.
- The shared step-free toilet facilities are located next to the nature hub, at the top of the ramp.
-
Changing Places and Changing Facilities
View
- The Changing Places toilet facilities are located next to the nature hub, at the top of the ramp.
- Parent and baby changing facilities are located next to the nature hub at the top of the ramp, also in the portaloo at the side of the venue.
Toilet with Adaptations (Portaloo - Left Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located next to the Nature Hub.
- The distance from the Nature Hub is 10m.
- The most accessible route to the toilet has a very easy slope and uneven surfaces.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 80cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the cubicle are 140cm (width) x 138cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a lever flush on the right as you face the toilet.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 52cm from the floor.
- The toilet seat has a medium visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 138cm from the floor.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 94cm.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
- This facility can still be used for events.
Toilet with Adaptations (Left Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located near the Nature Hub, at the top of the ramp.
- The distance from the Nature Hub is 4m.
- The most accessible route to the toilet has slight ramps or slopes and uneven surfaces.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 85cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 180cm (width) x 302cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 112cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 83cm from the floor.
- The wash basin has a push tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 112cm from the floor.
- There is a hand towel for drying hands.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 92cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 133cm from the floor.
- The height of the baby change facility when in use is 86cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The RADAR key is hanging outside of the facility.
Changing Places (Both Sides Transfer)
-
Location and Access
View
- The Changing Places facility surveyed is located near the Nature Hub, at the top of the ramp.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the Nature Hub is 6m.
- The most accessible route to the Changing Places facility has slight ramps or slopes and uneven surfaces.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 84cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 410cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
-
Toilet Details
View
- There is lateral transfer space on both sides of the toilet.
- The transfer space on the right as you face the toilet is 93cm.
- The transfer space on the left as you face the toilet is 93cm.
- There is a push button flush on top of the cistern.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 72cm from the floor.
-
Changing Bench and Hoist Details
View
- The changing bench is free standing and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is mobile and accesses all areas.
-
Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 92cm from the floor.
- There are paper towels for drying hands.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 90cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 105cm.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 108cm and 170cm from the floor.
- A privacy screen is available.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The RADAR key is hanging outside of the facility.
