Access Guide
Getting To (Acute Medical Unit - Beds 77 - 108)
- This route starts at the QPark Car Park.
- The most accessible route from here has step-free level access.
- This route also has bollards.
- View further information about parking at the hospital (opens new tab).
- Access to this ward is via QPark Car Park Yellow Zone Main Entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This ward is located on level 2 of Core C.
- The ward is approximately 10m from the Core C lifts.
- Enter the hospital via the QPark Car Park Yellow Zone Main Entrance and proceed ahead to the Welcome Centre lifts.
- Take a lift to level 5.
- Exit the lift and proceed along the walkway to the right, following the yellow wayfinding line.
- Continue across the level 5 foyer, to the Core C lifts located on the right.
- Take a lift to level 2.
- Exit the lift foyer and turn left.
- Continue to the end of the corridor and the entrance to the Acute Medical Unit - Beds 77 - 108 is located on the right.
- This route to the ward has a lift.
- There are manual doors along this route.
- Some flooring is shiny along this route.
- There are resting areas along this route to the ward.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Parking (QPark Car Park)
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Car Park
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- The car park is located on the left side of the front of the building, along Grove Lane.
- The car park is sheltered.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 210cm.
- There are 60 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 241cm (width) x 470cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 129cm.
- The nearest designated bay is 7m from the QPark Car Park Yellow Zone Main Entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has bollards.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 450cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- Payment can be made with a credit/debit card (contactless).
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (QPark Car Park Yellow Zone Main Entrance)
- This entrance is located within the Yellow Zone of the QPark Car Park, in the centre of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 120cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 150cm.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 125cm.
- This entrance brings you into level 0 of the hospital.
Lift (Welcome Centre Lifts)
- The lift surveyed is located ahead as you enter the hospital via the main entrance's, in the centre of the hospital building.
- The distance from the QPark Car Park Yellow Zone Main Entrance is 20m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Level 0, level 2, level 3, level 4 and level 5 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a varying colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Lift (Core C Lifts)
- The lift surveyed is located on level 5 and in the front left corner of the hospital building.
- The distance from the Welcome Centre lifts is 40m.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
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Standard Lift
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- Level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
- There is a very easy slope in front of the lifts.
- These lifts can only be accessed on level 5 by using the Welcome Centre lifts.
Seating Area (Visitors Seating Area)
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Location and Access
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- The visitors seating area is located ahead as you exit the Core C lifts foyer.
- The most accessible route has step-free level access.
- There is a manual door along the most accessible route.
- There is step-free level access to this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in this area includes: coffee tables.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Ward (Acute Medical Unit - Beds 77 - 108)
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Ward Information
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- This is an acute medical unit.
- This is a shared ward.
- The ward includes side rooms and bays.
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Location and Access
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- There is pictorial and written text signage on or near the door.
- There is step-free level access into this ward.
- There is an intercom at a height of 105cm.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 170cm.
- The doors have a high colour contrast.
- There is an intercom to exit, at 105cm high.
- There is an exit button, at 110cm high.
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Getting Around
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- There is step-free level access throughout the ward.
- Doors are held open along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- The flooring is shiny.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Reception / Nurses' Station
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- The height of the reception desk is 113cm.
- There is a lowered section at the desk, but it was obstructed at the time of the survey.
- The height of the lowered section is 75cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests.
- There is not a hearing assistance system.
- There is not a relatives' room for the ward.
- Visiting Hours View
Toilet and Changing Facilities (Patients)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located ahead and to the right as you enter the unit.
- The toilet with adaptations has no transfer space available.
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Washroom and Shower Facilities
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- The washroom facilities with adaptations are located along the corridor ahead as you enter the unit and also within the bays.
Toilet and Changing Facilities (Visitors)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you exit the Core C lifts foyer on level 2.
- The toilet with adaptations has a right hand transfer space.
- Shared step-free standard toilet facilities are located to the left as you exit the Core C lifts foyer on level 2.
Consultation / Medical Room (AMSSU Step Down Room)
- There is 1 consultation/medical room available.
- The room surveyed was AMSSU Step Down Room.
- The room is located halfway along the unit corridor and on the left.
- The distance from the Acute Medical Unit - Beds 77 to 108 entrance is 15m.
- The most accessible route to the room has step-free level access.
- Doors are held open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- There is a locked extension leaf.
- The width of the opening is 87cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 210cm.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: height adjustable tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bathroom with Adaptations (Patients - Shower and Toilet)
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Location and Access
View
- The bathroom surveyed is located along the corridor ahead as you enter the unit and on the right.
- The most accessible route to the bathroom room has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the bathroom.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 390cm (width) x 202cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The lateral transfer space on the left is 170cm (from the side of the toilet pan to the wall).
- The lateral transfer space on the right is 128cm (from the side of the toilet pan to the wall).
- There is a wall sensor flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder cannot be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 126cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a pedal bin and a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 123cm and 171cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The ensuite has a wheel in shower.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is a shower seat.
- The shower seat is 55cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are no dropdown rails for the shower.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
Toilet with Adaptations (Patients - No Transfer Space)
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Location
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- The toilet surveyed is located ahead and to the right as you enter the unit.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 65cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 176cm (width) x 179cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is not a lateral transfer space next to the toilet.
- There is a wall sensor flush for the toilet.
- The flush is on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the left as you face the toilet.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the right as you face the toilet.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 101cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 135cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 162cm from the floor.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Visitors - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the left as you exit the Core C lifts foyer, on level 2.
- The distance from the Core C lifts is 8m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 217cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
- There is a wall sensor flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 91cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 125cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin and a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 120cm and 169cm from the floor.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
