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Bereavement Viewing Room

Midland Metropolitan University Hospital, Grove Lane, Smethwick, Birmingham, B66 2QT

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Access Guide

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Getting To (Bereavement Viewing Room)

Parking (QPark Car Park)

  • Car Park View
    • The car park is located on the left side of the front of the building, along Grove Lane.
    • The car park is sheltered.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are 60 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 241cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 7m from the QPark Car Park Yellow Zone Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 450cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (Bereavement Viewing Room)

  • Car Park View
    • The car park is located at the rear right of the Yellow Car Park .
    • The car park is sheltered.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Parking is free for those who have appointments to attend the Bereavement Viewing Room.
    • Parking tickets are arranged by the Bereavement Team on request.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Department Service (Bereavement Viewing Room)

  • Location and Access View
    • The Bereavement Viewing Room is located at the rear right of the Yellow Car Park.
    • There is written text signage on or near the door.
    • There is ramped and stepped access into this area.
    • The ramp bypasses the steps.
    • The ramp has a steep gradient.
    • There are not any level resting areas along the ramp.
    • The ramp is between 75cm and 150cm wide.
    • There is a handrail on the left going down.
    • There are 3 steps into this area.
    • There is a handrail on the left going down.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The handrail extends horizontally beyond the first and last step.
    • The steps are clearly marked.
    • The height of the steps is between 15cm and 18cm.
    • The height of the highest step is 18cm.
    • The depth of the steps is not between 30cm-45cm.
    • There is an intercom at a height of 119cm.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 88cm.
    • There is a small lip on the threshold of the opening.
    • The door has a medium colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is background noise.
    • Wayfinding signage is not provided.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is not a hearing assistance system.

Room (Waiting Room)

  • The room is located ahead when entering the service entrance.
  • The distance from the Bereavement Viewing Room service entrance is 2m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: coffee tables.
  • None of the tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Room (Viewing Room)

  • The room is located at the rear of the waiting area.
  • The distance from the Bereavement Viewing Room service entrance is 12m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: armchairs and sofas.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the left when entering the Bereavement Viewing Room service entrance.
    • The distance from the Bereavement Viewing Room service entrance is 3m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 180cm (width) x 253cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 96cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the non transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 139cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 118cm and 159cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.