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Children's and Young People's Clinic

Midland Metropolitan University Hospital, Grove Lane, Smethwick, Birmingham, B66 2QT

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Access Guide

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Getting To (Children's and Young People's Clinic)

  • This route starts at the QPark Car Park.
  • The most accessible route from here has step-free level access.
  • This route also has bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to this department is via the QPark Car Park Yellow Zone Main Entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This department is located in Core C on Level 4.
  • The department is approximately 18m from the Core C Lifts.
  • Enter the hospital via the QPark Car Park Yellow Zone Main Entrance and proceed to the Welcome Centre lifts ahead.
  • Take a lift to level 5.
  • Exit the lift and proceed along the walkway to the right, following the yellow wayfinding line.
  • Continue across the level 5 foyer, to the Core C lifts located on the right.
  • Take a lift to level 4.
  • Exit the lift and turn left through the double doors.
  • Turn left through the seating area..
  • Turn left again and Children's and Young People's Clinic is straight ahead. .
  • This route to the department has a lift.
  • There are manual doors along this route.
  • The flooring is shiny along this route.
  • There are resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Parking (QPark Car Park)

  • Car Park View
    • The car park is located on the left side of the front of the building, along Grove Lane.
    • The car park is sheltered.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are 60 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 241cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 7m from the QPark Car Park Yellow Zone Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 450cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (QPark Car Park Yellow Zone Main Entrance)

  • This entrance is located within the Yellow Zone of the QPark Car Park, in the centre of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 120cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 150cm.
  • The doors have a low colour contrast.
  • There is a push pad or push button to exit at a height of 125cm.
  • This entrance brings you into level 0 of the hospital.

Lift (Welcome Centre Lifts)

  • The lift surveyed is located ahead as you enter the hospital via the main entrance's, in the centre of the hospital building.
  • The distance from the QPark Car Park Yellow Zone Main Entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Level 0, level 2, level 3, level 4 and level 5 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The control buttons have a varying colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 196cm (width) x 137cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an intercom hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Lift (Core C Lifts)

  • The lift surveyed is located on level 5 and in the front left corner of the hospital building.
  • The distance from the Welcome Centre lifts is 40m.
  • The most accessible route to the lift has step-free level access.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • Level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 196cm (width) x 137cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.
    • There is a very easy slope in front of the lifts.
    • These lifts can only be accessed on level 5 by using the Welcome Centre lifts.

Department Service (Children's and Young People's Clinic)

  • Location and Access View
    • Children's and Younger People's Clinic is located in Core C on level 4.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 110cm.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 170cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is a manual door along one of the circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • Lighting levels are adjustable.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Furniture available in this area includes: coffee tables.
    • There is not a hearing assistance system.
    • There is a powered overhead hoist in this area.

Toilet and Changing Facilities (Children's and Young People's Clinic)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the left when entering the clinic.
    • The toilet with adaptations has a right hand transfer space.
    • Shared step-free standard toilet facilities are located to the left when entering the clinic.
  • Changing Facilities View
    • Parent and baby changing facilities are located on the left when entering the clinic.

Reception (Children's and Young People's Clinic)

  • Location View
    • The reception is located ahead when entering the clinic.
    • The distance from the Children's and Young People's Clinic entrance is 3m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to reception.
    • The height of the reception desk is 75cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
    • The height of the touchscreen display ranges from 106cm to 128cm from the floor.
    • The touchscreen has the following accessibility aids: a volume control.
    • There is no (or very little) background noise in this area.
    • The flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Weighing Room 1)

  • There are 2 consultation/medical rooms available.
  • The room is located on the clinic corridor.
  • The distance from the Children's and Young People's Clinic entrance is 11m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • There is a powered overhead hoist in this room.
  • The hoist for the room is powered overhead and accesses the treatment table.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Consultation / Medical Room (Treatment Room - Bloods)

  • There is 1 consultation/medical room available.
  • The room surveyed was Treatment Room 4.
  • The room is located on the clinic corridor.
  • The distance from the Children's and Young People's Clinic entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a medium colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: tables.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Consultation Room 3)

  • The room surveyed was Room 3.
  • The room is located on the clinic corridor.
  • The distance from the Children's and Young People's Clinic entrance is 11m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 174cm.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left when entering the clinic.
    • The distance from the Children's and Young People's Clinic entrance is 8m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens both ways and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 250cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 81cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 93cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 128cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 120cm and 159cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Parent and Baby Room / Feeding Room

  • The room is located to the left when entering the clinic.
  • The distance from the Children's and Young People's Clinic entrance is 6m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens both ways.
  • The door requires effort to open.
  • The width of the opening is 84cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • The height of the baby change facility when in use is 104cm.
  • There is also a wash basin, a paper towel dispenser, a mirror and a coat hook in the room.
  • The wash basin has a sensor tap.
  • The room has a pedal bin and a clinical waste bin.
  • Seating available in this room includes: chairs with armrests.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.