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Children's Emergency Department

Midland Metropolitan University Hospital, Grove Lane, Smethwick, Birmingham, B66 2QT

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Access Guide

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Getting To (Children’s Emergency Department )

Parking (Emergency Department Car Park)

  • Car Park View
    • The car park is located on the left side of the hospital building, along Grove Lane.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 461cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 15m from the Emergency Department entrance.
    • The most accessible route from the Blue Badge parking has a steep slope.
    • This route has uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the right side of the car park.
    • There is a dropped kerb with tactile paving from the drop-off point.

Department Service (Children’s Emergency Department)

  • Location and Access View
    • Children’s Emergency Department is located on level 2 of Core E, along Grove Lane.
    • There is written text signage on or near the door.
    • There is step-free access via a slope into this area.
    • The slope has a steep gradient.
    • There is an intercom at a height of 105cm.
    • There are double automatic doors.
    • The doors open towards you.
    • The width of the opening is 118cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a low colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is a manual door along one of the circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • There is not a hearing assistance system.

Toilet and Changing Facilities (Children’s Emergency Department)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located at the rear of the Children’s Emergency Department reception waiting area and to the right as you enter the treatment area.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Shared step-free standard toilet facilities are located at the end of the corridor beyond the reception.
  • Changing Facilities View
    • Parent and baby changing facilities are located at the rear of the Children’s Emergency Department reception waiting area.

Reception (Children’s Emergency Department Reception)

  • Location View
    • The reception is located ahead and to the right as you enter the Children’s Emergency Department.
    • The distance from the Children’s Emergency Department entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to reception.
    • The height of the reception desk is 114cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has screens which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.

Consultation / Medical Room (Triage Room)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was Second Triage Room.
  • The room is located at the rear of the Children’s Emergency Department reception waiting area.
  • The distance from the Children’s Emergency Department entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 84cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 1)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was Room 1.
  • The room is located ahead as you enter the treatment area.
  • The distance from the Children’s Emergency Department entrance is 30m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 130cm.
  • Seating available in this room includes: chairs without armrests and armchairs.
  • Furniture available in this room includes: tables and height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 2)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was Room 2.
  • The room is located at the front of the treatment area corridor, on the left.
  • The distance from the Children’s Emergency Department entrance is 30m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 87cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Bay 5)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was Bay 5.
  • The room is located at the front of the treatment area corridor, on the right.
  • The distance from the Children’s Emergency Department entrance is 30m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 239cm.
  • Seating available in this room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Parent and Baby Room / Feeding Room (Baby Change)

  • The room is located at the rear of the Children’s Emergency Department reception waiting area.
  • The distance from the Children’s Emergency Department entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • The height of the baby change facility when in use is 84cm.
  • There is also a wash basin, an emergency alarm and a mirror in the room.
  • The wash basin has a push tap.
  • The room has a clinical waste bin.
  • Seating available in this room includes: chairs with armrests.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the Children’s Emergency Department reception waiting area.
    • The distance from the Children’s Emergency Department entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 217cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a push tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 124cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.