Access Guide
Getting To (D4 Ward)
- This route starts at the QPark Car Park.
- The most accessible route from here has step-free level access.
- This route also has bollards.
- View further information about parking at the hospital (opens new tab).
- Access to this ward is via the QPark Car Park Yellow Zone Main Entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This ward is located in Core D on level 4.
- The ward is approximately 12m from the Core D lifts.
- Enter the hospital via the QPark Car Park Yellow Zone Main Entrance and proceed to the Welcome Centre lifts ahead.
- Take a lift to level 5.
- Exit the lift and proceed along the walkway to the right, following the blue wayfinding line.
- Continue across the level 5 foyer, then turn left.
- Follow this walkway to the very end, continue through the automatic doors into Core D and the Core D lifts are located straight ahead.
- Take a lift to Level 4.
- Exit the lift, turn right and then left. Ward D4 is on the right. .
- This route to the ward has a lift.
- There are manual doors along this route.
- Some flooring is shiny along this route.
- There are resting areas along this route to the ward.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Entrance (QPark Car Park Yellow Zone Main Entrance)
- This entrance is located within the Yellow Zone of the QPark Car Park, in the centre of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 120cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 150cm.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 125cm.
- This entrance brings you into level 0 of the hospital.
Parking (QPark Car Park)
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Car Park
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- The car park is located on the left side of the front of the building, along Grove Lane.
- The car park is sheltered.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 210cm.
- There are 60 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 241cm (width) x 470cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 129cm.
- The nearest designated bay is 7m from the QPark Car Park Yellow Zone Main Entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has bollards.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 450cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- Payment can be made with a credit/debit card (contactless).
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Drop-off Point
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- There is not a designated drop-off point available.
Lift (Welcome Centre Lifts)
- The lift surveyed is located ahead as you enter the hospital via the main entrance's, in the centre of the hospital building.
- The distance from the QPark Car Park Yellow Zone Main Entrance is 20m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Level 0, level 2, level 3, level 4 and level 5 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a varying colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Lift (Core D Lifts)
- The lift surveyed is located on level 5 and in the rear left corner of the hospital building.
- The distance from the Welcome Centre lifts is 80m.
- The most accessible route to the lift has step-free level access.
- There are manual doors along the most accessible route.
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Standard Lift
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- Level 2, level 3, level 4, level 5 and level 6 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
- Only the right lift (lift 2) gives access to level 6.
- These lifts can only be accessed on level 5 by using the Welcome Centre lifts.
Reception (D4 Ward)
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Location
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- The reception is located outside the ward entrance.
- The distance from the Core D lifts is 15m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are manual doors along the most accessible route.
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Access
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- There is step-free level access to reception.
- The height of the reception desk is 112cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is shiny and patterned.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Ward (Ward D4)
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Ward Information
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- This is a children's ward.
- This is a shared ward.
- The ward includes side rooms and bays.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is an intercom at a height of 105cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a high colour contrast.
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Getting Around
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- There is step-free level access throughout.
- Doors are held open along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny and patterned.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
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Reception / Nurses' Station
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- The height of the reception desk is 112cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- There are powered overhead and mobile hoists on this ward.
- There is a relatives' room for the ward.
Toilet and Changing Facilities (Patient)
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Toilet Facilities
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- Toilets with adaptations are not available.
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Washroom and Shower Facilities
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- The washroom facilities with adaptations are located on the main ward corridor.
- Standard washroom facilities are located in bay 15-18 and within the side rooms.
- Shower facilities with adaptations are located on the ward corridor.
Toilet and Changing Facilities (Visitor)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located outside the D4 Ward entrance.
- The toilet with adaptations has a right hand transfer space.
- Shared step-free standard toilet facilities are located outside the D4 Ward entrance.
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Changing Facilities
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- Parent and baby changing facilities are located outside the D4 Ward entrance.
Room (Playroom)
- The room is located to the right of the ward corridor.
- The distance from the D4 Ward entrance is 16m.
- The most accessible route to the room has step-free level access.
- Doors are held open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 92cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- Some of the tables are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television, a play area and a wash basin.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Room (Relatives and Carers Sitting Room)
- The room is located to the right of the ward corridor.
- The distance from the D4 Ward entrance is 15m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 85cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and sofas.
- Furniture available in this room includes: coffee tables.
- None of the tables are fixed.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Standard Bedroom and Ensuite (Side Room 2)
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Bedroom Access
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- The bedroom surveyed is located on the main ward corridor.
- The most accessible route to the bedroom has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- The door requires effort to open.
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Bedroom Features
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- The bedroom has a single bed.
- There is room for a wheelchair user to manoeuvre next to the bed.
- The flooring is shiny.
- Seating available in the bedroom includes: a chair with armrests.
- Furniture available in the bedroom includes: a table.
- The following is also available in this bedroom: bedside plug sockets.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- The bed is height adjustable.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- Internally the door has a high colour contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 330cm (width) x 120cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 98cm (from the side of the toilet pan).
- The lateral transfer space on the right is 147cm (from the side of the toilet pan).
- The toilet seat has a high colour contrast.
- The toilet roll holder has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- There is a wall mounted towel dispenser.
- The towel dispenser has a medium colour contrast.
- There is not a hand dryer.
- The wash basin has a sensor tap.
- Additional features include: a mirror and a shelf.
- The ensuite has a pedal bin.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The ensuite has a wheel in shower.
- There is an adjustable shower head.
- The shower controls are sensor.
- There is a shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Shower with Adaptations (Shower Room)
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Access
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- The shower surveyed is located on the main ward corridor, opposite bay 15-18.
- The most accessible route to the shower has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens both ways and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower.
- There is no emergency alarm.
- There is an adjustable shower head.
- The shower controls are sensor.
- There is a shower seat.
- The shower seat is 47cm from the floor.
- There is a grab rail for the shower.
- The grab rail for the shower has a high colour contrast.
- There are no dropdown rails for the shower.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Bathroom with Adaptations (Bathroom)
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Location and Access
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- The bathroom surveyed is located on the ward corridor, opposite bay 15-18.
- The most accessible route to the bathroom room has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the bathroom.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 365cm (width) x 330cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a wall sensor flush for the toilet.
- The flush is on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder cannot be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 127cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The bathroom has a height adjustable bath.
- The wash basin has lever controls.
- There is a fixed hoist which covers the bath and the wash basin.
Toilet with Adaptations (Visitors Toilet - Right Hand Transfer)
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Location
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- The toilet surveyed is located outside the D4 Ward entrance.
- The distance from the D4 Ward entrance is 3m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 163cm (width) x 250cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a wall sensor flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 127cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin and a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 118cm and 160cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
