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D4 Ward

Midland Metropolitan University Hospital, Grove Lane, Smethwick, Birmingham, B66 2QT

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Access Guide

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Getting To (D4 Ward)

  • This route starts at the QPark Car Park.
  • The most accessible route from here has step-free level access.
  • This route also has bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to this ward is via the QPark Car Park Yellow Zone Main Entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This ward is located in Core D on level 4.
  • The ward is approximately 12m from the Core D lifts.
  • Enter the hospital via the QPark Car Park Yellow Zone Main Entrance and proceed to the Welcome Centre lifts ahead.
  • Take a lift to level 5.
  • Exit the lift and proceed along the walkway to the right, following the blue wayfinding line.
  • Continue across the level 5 foyer, then turn left.
  • Follow this walkway to the very end, continue through the automatic doors into Core D and the Core D lifts are located straight ahead.
  • Take a lift to Level 4.
  • Exit the lift, turn right and then left. Ward D4 is on the right. .
  • This route to the ward has a lift.
  • There are manual doors along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the ward.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Entrance (QPark Car Park Yellow Zone Main Entrance)

  • This entrance is located within the Yellow Zone of the QPark Car Park, in the centre of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 120cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 150cm.
  • The doors have a low colour contrast.
  • There is a push pad or push button to exit at a height of 125cm.
  • This entrance brings you into level 0 of the hospital.

Parking (QPark Car Park)

  • Car Park View
    • The car park is located on the left side of the front of the building, along Grove Lane.
    • The car park is sheltered.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are 60 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 241cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 7m from the QPark Car Park Yellow Zone Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 450cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Lift (Welcome Centre Lifts)

  • The lift surveyed is located ahead as you enter the hospital via the main entrance's, in the centre of the hospital building.
  • The distance from the QPark Car Park Yellow Zone Main Entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Level 0, level 2, level 3, level 4 and level 5 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The control buttons have a varying colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 196cm (width) x 137cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an intercom hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Lift (Core D Lifts)

  • The lift surveyed is located on level 5 and in the rear left corner of the hospital building.
  • The distance from the Welcome Centre lifts is 80m.
  • The most accessible route to the lift has step-free level access.
  • There are manual doors along the most accessible route.
  • Standard Lift View
    • Level 2, level 3, level 4, level 5 and level 6 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 196cm (width) x 137cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.
    • Only the right lift (lift 2) gives access to level 6.
    • These lifts can only be accessed on level 5 by using the Welcome Centre lifts.

Reception (D4 Ward)

  • Location View
    • The reception is located outside the ward entrance.
    • The distance from the Core D lifts is 15m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access to reception.
    • The height of the reception desk is 112cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.

Ward (Ward D4)

  • Ward Information View
    • This is a children's ward.
    • This is a shared ward.
    • The ward includes side rooms and bays.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 105cm.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 85cm.
    • The door has a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout.
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
  • Reception / Nurses' Station View
    • The height of the reception desk is 112cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • There are powered overhead and mobile hoists on this ward.
    • There is a relatives' room for the ward.

Toilet and Changing Facilities (Patient)

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Washroom and Shower Facilities View
    • The washroom facilities with adaptations are located on the main ward corridor.
    • Standard washroom facilities are located in bay 15-18 and within the side rooms.
    • Shower facilities with adaptations are located on the ward corridor.

Toilet and Changing Facilities (Visitor)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located outside the D4 Ward entrance.
    • The toilet with adaptations has a right hand transfer space.
    • Shared step-free standard toilet facilities are located outside the D4 Ward entrance.
  • Changing Facilities View
    • Parent and baby changing facilities are located outside the D4 Ward entrance.

Room (Playroom)

  • The room is located to the right of the ward corridor.
  • The distance from the D4 Ward entrance is 16m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 92cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny and patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • Some of the tables are fixed.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television, a play area and a wash basin.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Room (Relatives and Carers Sitting Room)

  • The room is located to the right of the ward corridor.
  • The distance from the D4 Ward entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and sofas.
  • Furniture available in this room includes: coffee tables.
  • None of the tables are fixed.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Standard Bedroom and Ensuite (Side Room 2)

  • Bedroom Access View
    • The bedroom surveyed is located on the main ward corridor.
    • The most accessible route to the bedroom has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • The door requires effort to open.
  • Bedroom Features View
    • The bedroom has a single bed.
    • There is room for a wheelchair user to manoeuvre next to the bed.
    • The flooring is shiny.
    • Seating available in the bedroom includes: a chair with armrests.
    • Furniture available in the bedroom includes: a table.
    • The following is also available in this bedroom: bedside plug sockets.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
    • The bed is height adjustable.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • Internally the door has a high colour contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 330cm (width) x 120cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 98cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 147cm (from the side of the toilet pan).
    • The toilet seat has a high colour contrast.
    • The toilet roll holder has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high colour contrast.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a medium colour contrast.
    • There is not a hand dryer.
    • The wash basin has a sensor tap.
    • Additional features include: a mirror and a shelf.
    • The ensuite has a pedal bin.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The ensuite has a wheel in shower.
    • There is an adjustable shower head.
    • The shower controls are sensor.
    • There is a shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.

Shower with Adaptations (Shower Room)

  • Access View
    • The shower surveyed is located on the main ward corridor, opposite bay 15-18.
    • The most accessible route to the shower has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens both ways and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is an adjustable shower head.
    • The shower controls are sensor.
    • There is a shower seat.
    • The shower seat is 47cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Bathroom with Adaptations (Bathroom)

  • Location and Access View
    • The bathroom surveyed is located on the ward corridor, opposite bay 15-18.
    • The most accessible route to the bathroom room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the bathroom.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 365cm (width) x 330cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 69cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 127cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The bathroom has a height adjustable bath.
    • The wash basin has lever controls.
    • There is a fixed hoist which covers the bath and the wash basin.

Toilet with Adaptations (Visitors Toilet - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located outside the D4 Ward entrance.
    • The distance from the D4 Ward entrance is 3m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 163cm (width) x 250cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 127cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 118cm and 160cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.