You are on Getting To (Medical Day Case Unit). Skip to the next section.

Getting To (Medical Day Case Unit)

• This route starts at the QPark Car Park.
• The most accessible route from here has step-free level access.
• This route also has bollards.
• View further information about parking at the hospital (opens new tab).
• Access to this department is via the QPark Car Park Yellow Zone Main Entrance.
• There is not a drop-off point at this entrance.
• View further information about entrances (opens new tab).
• This department is located along the corridor to the left as you exit in the Core C lifts on level 3.
• The department is approximately 20m from the Core C lifts.
• Enter the hospital via the QPark Car Park Yellow Zone Main Entrance and proceed to the Welcome Centre lifts ahead.
• Take a lift to level 5.
• Exit the lift and proceed along the walkway to the right, following the yellow wayfinding line.
• Continue across the level 5 foyer, to the Core C lifts located on the right.
• Take a lift to level 3.
• Exit the lift foyer and turn left, then follow this corridor ahead.
• Then the entrance to the Medical Day Case Unit, Discharge Lounge, Interventional Radiology and Endoscopy Reception is located straight ahead.
• Once checked in, exit the reception area and turn right.
• Continue to the very end of this corridor and the entrance to the Medical Day Case Unit is located ahead.
• This route to the department has a lift.
• There are manual doors along this route.
• Some flooring is shiny along this route.
• There are resting areas along this route to the department.
• Wayfinding signage is provided.
• Dementia-friendly signage is not provided.
• The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
• View information about accessible toilet facilities in public areas (opens new tab).
• View information on getting to and around the hospital (opens new tab).

You are on Parking (QPark Car Park). Skip to the next section.

Parking (QPark Car Park)

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• Car Park View
  • The car park is located on the left side of the front of the building, along Grove Lane.
  • The car park is sheltered.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 210cm.
  • There are 60 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 241cm (width) x 470cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 129cm.
  • The nearest designated bay is 7m from the QPark Car Park Yellow Zone Main Entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route has bollards.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
  • There are 6 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 450cm (depth).
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • You do not need an online account to use the charging point.
  • Payment can be made with a credit/debit card (contactless).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (QPark Car Park Yellow Zone Main Entrance). Skip to the next section.

Entrance (QPark Car Park Yellow Zone Main Entrance)

• This entrance is located within the Yellow Zone of the QPark Car Park, in the centre of the building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an intercom at a height of 120cm.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 150cm.
• The doors have a low colour contrast.
• There is a push pad or push button to exit at a height of 125cm.
• This entrance brings you into level 0 of the hospital.

You are on Lift (Welcome Centre Lifts). Skip to the next section.

Lift (Welcome Centre Lifts)

• The lift surveyed is located ahead as you enter the hospital via the main entrance's, in the centre of the hospital building.
• The distance from the QPark Car Park Yellow Zone Main Entrance is 20m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Level 0, level 2, level 3, level 4 and level 5 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1275kg.
  • The control buttons have a varying colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 196cm (width) x 137cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an intercom hearing assistance system.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

You are on Lift (Core C Lifts). Skip to the next section.

Lift (Core C Lifts)

• The lift surveyed is located on level 5 and in the front left corner of the hospital building.
• The distance from the Welcome Centre lifts is 40m.
• The most accessible route to the lift has step-free level access.
• There is a manual door along the most accessible route.

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• Standard Lift View
  • Level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1275kg.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 196cm (width) x 137cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.
  • There is a very easy slope in front of the lifts.
  • These lifts can only be accessed on level 5 by using the Welcome Centre lifts.

You are on Seating Area (Visitors Seating Area). Skip to the next section.

Seating Area (Visitors Seating Area)

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• Location and Access View
  • The seating area is located on level 3 in Core c, ahead as you exit the lift lobby.
  • The most accessible route has step-free level access.
  • There is a manual door along the most accessible route.
  • There is step-free level access to this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a medium colour contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: coffee tables.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Entrance (Medical Day Case Unit, Discharge Lounge Reception and Wait Entrance). Skip to the next section.

Entrance (Medical Day Case Unit, Discharge Lounge Reception and Wait Entrance)

• This entrance is located along the corridor to the left as you exit the Core C lifts on level 3.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 174cm.
• The doors have a high colour contrast.

You are on Reception (Medical Day Case Unit, Discharge Lounge, Interventional Radiology and Endoscopy Reception). Skip to the next section.

Reception (Medical Day Case Unit, Discharge Lounge, Interventional Radiology and Endoscopy Reception)

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• Location View
  • The reception is located ahead as you enter through the Medical Day Case Unit, Discharge Lounge Reception and Wait entrance.
  • The distance from the Medical Day Case Unit, Discharge Lounge Reception and Wait entrance is 7m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to reception.
  • The height of the reception desk is 113cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has windows which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 106cm to 130cm from the floor.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and sofas.
  • Furniture available in this area includes: coffee tables.

You are on Entrance (Medical Day Case Unit and Discharge Lounge Entrance). Skip to the next section.

Entrance (Medical Day Case Unit and Discharge Lounge Entrance)

• This entrance is located along the corridor to the left as you exit in the Core C lifts on level 3.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an intercom at a height of 105cm.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 174cm.
• The doors have a high colour contrast.
• There is a push pad or push button to exit at a height of 110cm.

You are on Department Service (Medical Day Case Unit). Skip to the next section.

Department Service (Medical Day Case Unit)

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• Location and Access View
  • The Medical Day Case Unit is located along the corridor to the left as you exit in the Core C lifts on level 3.
  • There is step-free level access into this area.
• Getting Around View
  • There is step-free level access throughout all areas.
  • Doors are held open along circulation routes.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is shiny.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Facilities and Services View
  • There is not a hearing assistance system.

You are on Toilet and Changing Facilities (Medical Day Case Unit). Skip to the next section.

Toilet and Changing Facilities (Medical Day Case Unit)

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• Toilet Facilities View
  • There are 6 toilets with adaptations.
  • The toilets with adaptations are located at the rear of the visitors seating area, halfway along the unit corridor, on the right and ahead and to the left as you enter through the Medical Day Case Unit, Discharge Lounge Reception and Wait entrance.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Shared step-free standard toilet facilities are located on the left side of the visitors seating area.

You are on Consultation / Medical Room (Pleural Room). Skip to the next section.

Consultation / Medical Room (Pleural Room)

• There is 1 consultation/medical room available.
• The room surveyed was Pleural Room.
• The room is located at the front of the unit corridor, on the left.
• The distance from the Medical Day Case Unit and Discharge Lounge entrance is 15m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• There is a locked extension leaf.
• The width of the opening is 87cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a medium colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 198cm.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables and desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (C2). Skip to the next section.

Consultation / Medical Room (C2)

• There are 3 consultation/medical rooms available.
• The room surveyed was C2.
• The room is located at the front of the unit corridor, on the left.
• The distance from the Medical Day Case Unit and Discharge Lounge entrance is 10m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 87cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a medium colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 178cm.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (C6). Skip to the next section.

Consultation / Medical Room (C6)

• There are 4 consultation/medical rooms available.
• The room surveyed was C6.
• The room is located towards the end of the unit corridor, on the left.
• The distance from the Medical Day Case Unit and Discharge Lounge entrance is 45m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• There is a locked extension leaf.
• The width of the opening is 87cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 187cm.
• Seating available in this room includes: chairs with armrests and chairs without armrests.
• Furniture available in this room includes: tables and desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.

You are on Room (Interview Room). Skip to the next section.

Room (Interview Room)

• The room is located to the left as you enter the unit.
• The distance from the Medical Day Case Unit and Discharge Lounge entrance is 2m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 82cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs with armrests and sofas.
• Furniture available in this room includes: coffee tables.
• None of the tables are fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Visitors - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Visitors - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located at the rear of the visitors seating area.
  • The distance from the Core C lifts is 8m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 144cm (width) x 219cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 77cm (from the side of the toilet pan).
  • There is a wall sensor flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin has a push tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 92cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 124cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 120cm and 169cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Reception - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located ahead and to the left as you enter through the Medical Day Case Unit, Discharge Lounge Reception and Wait entrance.
  • The distance from the Medical Day Case Unit, Discharge Lounge Reception and Wait entrance is 5m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 147cm (width) x 220cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a wall sensor flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin has a push tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 91cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 125cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a pedal bin and a clinical waste bin.
  • There are multiple coat hooks.
  • The coat hooks are 120cm and 170cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Medical Day Case Unit - Transfer On Both Sides). Skip to the next section.

Toilet with Adaptations (Medical Day Case Unit - Transfer On Both Sides)

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• Location View
  • The toilet surveyed is located halfway along the unit corridor, on the right.
  • The distance from the Medical Day Case Unit and Discharge Lounge entrance is 18m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 235cm (width) x 213cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
  • The lateral transfer space on the left is 99cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 99cm (from the side of the toilet pan).
  • There is a wall sensor flush for the toilet.
  • The flush is on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium colour contrast.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a medium colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder cannot be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin has a push tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 92cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 125cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a pedal bin and a clinical waste bin.
  • There are multiple coat hooks.
  • The coat hooks are 121cm and 170cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.