Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Spiritual Care Centre

Midland Metropolitan University Hospital, Grove Lane, Smethwick, Birmingham, B66 2QT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Spiritual Care Centre)

  • This route starts at the QPark Car Park.
  • The most accessible route from here has step-free level access.
  • This route also has bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to this service is via the QPark Car Park Yellow Zone Main Entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This service is located in Core D, on level 5.
  • The service is approximately 68m from the Welcome Centre lifts.
  • Enter the hospital via the QPark Car Park Yellow Zone Main Entrance and proceed to the Welcome Centre lifts ahead.
  • Take a lift to level 5.
  • Exit the lift and proceed along the walkway to the right, following the blue wayfinding line.
  • Continue across the level 5 foyer, then turn left.
  • Follow this walkway to the very end, continue through the automatic doors into Core D and the Spiritual Care Centre is on the right.
  • This route to the service has a lift.
  • There is an automatic door along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the service.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Parking (QPark Car Park)

  • Car Park View
    • The car park is located on the left side of the front of the building, along Grove Lane.
    • The car park is sheltered.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are 60 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 241cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 7m from the QPark Car Park Yellow Zone Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 450cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (QPark Car Park Yellow Zone Main Entrance)

  • This entrance is located within the Yellow Zone of the QPark Car Park, in the centre of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 120cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 150cm.
  • The doors have a low colour contrast.
  • There is a push pad or push button to exit at a height of 125cm.
  • This entrance brings you into level 0 of the hospital.

Lift (Welcome Centre Lifts)

  • The lift surveyed is located ahead as you enter the hospital via the main entrance's, in the centre of the hospital building.
  • The distance from the QPark Car Park Yellow Zone Main Entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Level 0, level 2, level 3, level 4 and level 5 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The control buttons have a varying colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 196cm (width) x 137cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an intercom hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Lift (Core D Lifts)

  • The lift surveyed is located on level 5 and in the rear left corner of the hospital building.
  • The distance from the Welcome Centre lifts is 80m.
  • The most accessible route to the lift has step-free level access.
  • There are manual doors along the most accessible route.
  • Standard Lift View
    • Level 2, level 3, level 4, level 5 and level 6 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 196cm (width) x 137cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.
    • Only the right lift (lift 2) gives access to level 6.
    • These lifts can only be accessed on level 5 by using the Welcome Centre lifts.

Entrance (Spiritual Care Centre)

  • This entrance is located in Core D on Level 5.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
  • There is a push pad or push button to exit at a height of 113cm.

Toilet and Changing Facilities (Spiritual Care Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the main corridor.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located inside the prayer room.

Room (Quiet Room)

  • The room is located ahead and to the left when entering the Spiritual Care Centre.
  • The distance from the Spiritual Care Centre entrance is 8m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and sofas.
  • Furniture available in this room includes: tables and coffee tables.
  • None of the tables are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Room (Group Worship)

  • The room is located to the left of the main Spiritual Care Centre corridor.
  • The distance from the Spiritual Care Centre entrance is 11m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 174cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • Some of the tables are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm and a television.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Room (Prayer Room)

  • The room is located down the corridor on the right of the Spiritual Care Centre.
  • The distance from the Spiritual Care Centre entrance is 11m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is a second, single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right when entering the Spiritual Care Centre.
    • The distance from the Spiritual Care Centre entrance is 12m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 230cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the non transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 127cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 119cm and 160cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.