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Aquilla Health and Fitness

Aquilla Health and Fitness, 11 Thurloe Place, Knightsbridge, London, SW7 2RS

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Access Guide

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Spa/Leisure Facilities Summary

  • Comments View
    • The Aquilla is for use by guests at The Rembrandt, and by club members.
    • There is no internal route between the hotel and the Aquilla.

Opening Times

  • Monday 06:30 - 21:00.
  • Tuesday 06:30 - 21:00.
  • Wednesday 06:30 - 21:00.
  • Thursday 06:30 - 21:00.
  • Friday 06:30 - 21:00.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Off Site Parking

Drop-Off Point / Pick Up Point

  • Drop-Off Point View
    • There is a designated drop-off point.
    • The drop-off point is not signposted/clearly marked.
    • The drop-off point is located at the front of the hotel.
    • The route from the drop-off point is accessible to a wheelchair user with assistance.

Approach

  • Approach View
    • The surface of the approach is block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'AQUILLA'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the opening is 69cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Reception

  • Reception View
    • The reception point is located ahead from the main entrance.
    • The reception point is approximately 3m (3yd 10in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 107cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • Music is played everywhere.
    • The type of flooring in the reception area is stone.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are mats on the floor that might be perceived as holes.
  • Reception Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • There are bench seats available.
    • There is not sufficient space for a wheelchair user to use the seating area.

Inside Access

  • Access and Circulation View
    • There is not step-free access throughout the venue.
    • There is not a/are not door(s) in corridors/walkways which have to be opened manually.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • The type of flooring throughout is tiles.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are no seats/chairs at regular intervals.
    • Access to other floors/levels is via stairs.
    • The lighting levels are moderate to good.
    • There is non-slip matting on the floors in ground floor corridors.
  • Signage View
    • Wayfinding signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music/sound.
    • There is not a hearing assistance system.
  • Comments View
    • All the fitness facilities are in the basement, with access by steps only.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left of the reception desk.
    • The stairs are approximately 3m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are B, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the right going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are low to moderate.

Changing Area (Male)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located on the basement floor, at the end of the main corridor.
    • The changing area is approximately 40m from the main entrance.
    • The changing area is approximately 35m from reception.
    • The changing area is approximately 5m from the gym and swimming pool.
    • There is step-free access to the changing area.
    • The facilities available within the changing area include; standard showers and standard toilets.
    • This is a male changing area.
    • Similar female changing area(s) are available.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 65cm.
    • The type of flooring in the changing area is tiles.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is step-free access to the shower facilities.
    • The shower head height(s) is/are fixed.
    • The shower control type(s) is/are twist/turn.
    • There is no seat for the shower(s).
    • There is a/are wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is lever.
    • The lighting levels in the toilet(s) are good.
  • Baby Changing Facilities View
    • Baby changing facilities are not available.

Changing Area (Children)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located to the right of the swimming pool.
    • The changing area is approximately 60m from the main entrance.
    • The changing area is approximately 5m from the swimming pool.
    • There is stepped access to the changing area.
    • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and baby change facilities.
    • This is a shared changing area.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 80cm.
    • The type of flooring in the changing area is tiles.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are moderate to good.
    • The door details given above are for the gate at the top of the steps.
  • Shower Facilities View
    • Shower facilities are available.
    • There is stepped access to the shower facilities.
    • There is a single medium step into each shower cubicle.
    • The shower head height(s) is/are adjustable.
    • The shower control type(s) is/are twist/turn.
    • There is no seat for the shower(s).
    • There is a/are wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are not available.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • Baby changing facilities are located in the changing area.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 98cm.

Step(s) (Children's Changing Area)

  • There is a/are step(s) located to the right of the swimming pool.
  • The step(s) is/are used to access the children's changing area.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 20cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.
  • These steps are in addition to the steps required to access the swimming pool area.

Fitness Studio

  • The fitness studio is on the basement floor.
  • The fitness studio is approximately 15m from the main entrance.
  • There is stepped access to the fitness studio.
  • The fitness studio door is easy to open, and has an opening width of 68cm.
  • The flooring in the fitness studio is wood.
  • The light levels in the fitness studio are good.

Sauna (Male Sauna)

  • There is not step free access to the sauna.
  • The door opens towards you (pull).
  • The width of the door opening is 67cm.
  • The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The sauna has bench seating.
  • There is a similar female sauna in the female changing area.

Fitness Suite

  • The fitness suite is located on the basement floor, either side of the swimming pool.
  • The fitness suite is staffed when open.
  • There is not step free access to the fitness suite.
  • Staff do not receive training in assisting disabled people.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; cable resistance machines and free weights.
  • The type of flooring in the fitness suite is vinyl and wood.
  • There is not a hearing assistance system.
  • Fitness Suite Information View
    • The fitness suite is divided into two parts, either side of the walkway to the swimming pool. The weight training area (photographs 1 and 2) is to the right of the walkway. The fitness equipment area (photographs 3 to 7) is to the left of the walkway. There is stepped access to both parts.

Step(s) (To Fitness Suite)

  • There is a/are step(s) located off the basement corridor.
  • The step(s) is/are used to access the fitness suite training area.
  • There is/are 9 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 20cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • Photographs 1 to 3 shows the steps to the weight training area. Photographs 4 and 5 show the steps to the fitness equipment area.

Swimming Pool

  • There was not a lifeguard for the swimming pool at the time of the survey.
  • There is not a ramped entrance into the water.
  • There are steps into the swimming pool.
  • There are 5 steps.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.
  • There is not a hoist for wheelchair users to access the water.
  • There is not a ladder type entrance into the water.
  • There is a reach pole available.
  • There is a wet side chair available.
  • Seating around the pool includes; chairs without armrests.
  • There is not an emergency alarm at poolside.
  • There is a hot tub in the swimming pool area.
  • There are not steps for access to the hot tub.
  • There is not a hoist for wheelchair users to access the hot tub.

Step(s) (To Swimming Pool)

  • There is a/are step(s) located off the basement corridor.
  • The step(s) is/are used to access the swimming pool, hot tub, and children's changing area.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 20cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.