Access Guide
Spa/Leisure Facilities Summary
- For the Rembrandt Hotel AccessAble access guide please click here (new tab).
- Facilities include; a reception, a swimming pool, a hot tub, a fitness suite, treatment rooms, saunas and changing areas.
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Comments
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- The Aquilla is for use by guests at The Rembrandt, and by club members.
- There is no internal route between the hotel and the Aquilla.
Opening Times
- Monday 06:30 - 21:00.
- Tuesday 06:30 - 21:00.
- Wednesday 06:30 - 21:00.
- Thursday 06:30 - 21:00.
- Friday 06:30 - 21:00.
- Saturday 08:00 - 20:00.
- Sunday 08:00 - 20:00.
Off Site Parking
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
- For more information on public parking please click here (new tab).
Drop-Off Point / Pick Up Point
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Drop-Off Point
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- There is a designated drop-off point.
- The drop-off point is not signposted/clearly marked.
- The drop-off point is located at the front of the hotel.
- The route from the drop-off point is accessible to a wheelchair user with assistance.
Approach
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Approach
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- The surface of the approach is block paving.
- The approach surface is uneven in places.
- There is step-free access on the approach.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'AQUILLA'.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the opening is 69cm.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 13cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Reception
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Reception
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- The reception point is located ahead from the main entrance.
- The reception point is approximately 3m (3yd 10in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is 107cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the reception point.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
- Music is played everywhere.
- The type of flooring in the reception area is stone.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats on the floor that might be perceived as holes.
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Reception Seating Area
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- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- There are bench seats available.
- There is not sufficient space for a wheelchair user to use the seating area.
Inside Access
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Access and Circulation
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- There is not step-free access throughout the venue.
- There is not a/are not door(s) in corridors/walkways which have to be opened manually.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- The type of flooring throughout is tiles.
- There is high colour contrast between the walls and floor in the majority of corridors/walkways.
- There are no seats/chairs at regular intervals.
- Access to other floors/levels is via stairs.
- The lighting levels are moderate to good.
- There is non-slip matting on the floors in ground floor corridors.
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Signage
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- Wayfinding signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music/sound.
- There is not a hearing assistance system.
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Comments
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- All the fitness facilities are in the basement, with access by steps only.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left of the reception desk.
- The stairs are approximately 3m from the main entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are B, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on the right going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are low to moderate.
Changing Area (Male)
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Changing Area
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- There is a/are changing area(s) available.
- The changing area that was surveyed is located on the basement floor, at the end of the main corridor.
- The changing area is approximately 40m from the main entrance.
- The changing area is approximately 35m from reception.
- The changing area is approximately 5m from the gym and swimming pool.
- There is step-free access to the changing area.
- The facilities available within the changing area include; standard showers and standard toilets.
- This is a male changing area.
- Similar female changing area(s) are available.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 65cm.
- The type of flooring in the changing area is tiles.
- There is not a flashing fire alarm beacon within the changing area.
- There are changing benches or seats within the changing area.
- There are lockers within the changing area.
- There is a/are locker(s) within reach for a wheelchair user.
- There is not a water dispenser available.
- The lighting levels in the changing area are good.
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Shower Facilities
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- Shower facilities are available.
- There is step-free access to the shower facilities.
- The shower head height(s) is/are fixed.
- The shower control type(s) is/are twist/turn.
- There is no seat for the shower(s).
- There is a/are wall-mounted grab rail(s) available for the shower(s).
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Toilet Facilities
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- Toilet facilities are available.
- There is step-free access to the toilet(s).
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin(s) tap type is lever.
- The lighting levels in the toilet(s) are good.
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Baby Changing Facilities
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- Baby changing facilities are not available.
Changing Area (Children)
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Changing Area
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- There is a/are changing area(s) available.
- The changing area that was surveyed is located to the right of the swimming pool.
- The changing area is approximately 60m from the main entrance.
- The changing area is approximately 5m from the swimming pool.
- There is stepped access to the changing area.
- The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and baby change facilities.
- This is a shared changing area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 80cm.
- The type of flooring in the changing area is tiles.
- There is not a flashing fire alarm beacon within the changing area.
- There are changing benches or seats within the changing area.
- There are lockers within the changing area.
- There is a/are locker(s) within reach for a wheelchair user.
- There is not a water dispenser available.
- The lighting levels in the changing area are moderate to good.
- The door details given above are for the gate at the top of the steps.
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Shower Facilities
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- Shower facilities are available.
- There is stepped access to the shower facilities.
- There is a single medium step into each shower cubicle.
- The shower head height(s) is/are adjustable.
- The shower control type(s) is/are twist/turn.
- There is no seat for the shower(s).
- There is a/are wall-mounted grab rail(s) available for the shower(s).
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Toilet Facilities
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- Toilet facilities are not available.
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Baby Changing Facilities
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- Baby changing facilities are available.
- Baby changing facilities are located in the changing area.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 98cm.
Step(s) (Children's Changing Area)
- There is a/are step(s) located to the right of the swimming pool.
- The step(s) is/are used to access the children's changing area.
- There is/are 8 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 20cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are moderate to good.
- These steps are in addition to the steps required to access the swimming pool area.
Fitness Studio
- The fitness studio is on the basement floor.
- The fitness studio is approximately 15m from the main entrance.
- There is stepped access to the fitness studio.
- The fitness studio door is easy to open, and has an opening width of 68cm.
- The flooring in the fitness studio is wood.
- The light levels in the fitness studio are good.
Sauna (Male Sauna)
- There is not step free access to the sauna.
- The door opens towards you (pull).
- The width of the door opening is 67cm.
- The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
- The sauna has bench seating.
- There is a similar female sauna in the female changing area.
Fitness Suite
- The fitness suite is located on the basement floor, either side of the swimming pool.
- The fitness suite is staffed when open.
- There is not step free access to the fitness suite.
- Staff do not receive training in assisting disabled people.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
- Equipment suitable for mobility or sensory impaired users includes; cable resistance machines and free weights.
- The type of flooring in the fitness suite is vinyl and wood.
- There is not a hearing assistance system.
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Fitness Suite Information
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- The fitness suite is divided into two parts, either side of the walkway to the swimming pool. The weight training area (photographs 1 and 2) is to the right of the walkway. The fitness equipment area (photographs 3 to 7) is to the left of the walkway. There is stepped access to both parts.
Step(s) (To Fitness Suite)
- There is a/are step(s) located off the basement corridor.
- The step(s) is/are used to access the fitness suite training area.
- There is/are 9 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 20cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
- Photographs 1 to 3 shows the steps to the weight training area. Photographs 4 and 5 show the steps to the fitness equipment area.
Swimming Pool
- There was not a lifeguard for the swimming pool at the time of the survey.
- There is not a ramped entrance into the water.
- There are steps into the swimming pool.
- There are 5 steps.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- There is not a hoist for wheelchair users to access the water.
- There is not a ladder type entrance into the water.
- There is a reach pole available.
- There is a wet side chair available.
- Seating around the pool includes; chairs without armrests.
- There is not an emergency alarm at poolside.
- There is a hot tub in the swimming pool area.
- There are not steps for access to the hot tub.
- There is not a hoist for wheelchair users to access the hot tub.
Step(s) (To Swimming Pool)
- There is a/are step(s) located off the basement corridor.
- The step(s) is/are used to access the swimming pool, hot tub, and children's changing area.
- There is/are 6 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 20cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.