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The Rembrandt

The Rembrandt, 11 Thurloe Place, Knightsbridge, London, SW7 2RS

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Access Guide

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Hotel Summary

  • Hotel Information View
    • The hotel does not have its own parking facilities.
    • There is a designated drop off point.
    • The hotel has 193 rooms in total.
    • There is an/are accessible room(s) within the hotel.
    • The hotel has 2 accessible room(s) with accessible ensuite facilities.
    • There is/are 0 accessible room(s) with a ceiling track hoist.
    • There is/are 2 accessible room(s) with a wet room/wheel in shower.
    • There is/are 0 accessible room(s) with a shower.
    • There is/are 0 accessible room(s) with a bath.
    • There is not an/are not adjoining room(s) available for the accessible room(s).
    • There is an/are adjoining room(s) available for the standard room(s).
    • The restaurant/bar facilities in this hotel include; The Palette Restaurant and The 1606 Lounge Bar.
    • Accessible toilet facilities are available.
  • Additional Accessibility Aids View
    • There is a deaf alert system at the hotel.
    • Panic alarms are available on request.
    • Vibrating pillows with flashing beacons are available on request.
    • Bed raisers are not available on request.
    • Bath steps are not available on request.
    • Bath seats are available on request.
    • Bath mats are available on request.
    • Raised toilet seats are available on request.
    • Portable hoists are not available on request.
    • Other auxiliary aids include; wheelchairs.
  • Conference and Meeting Facilities View
    • Conference/meeting facilities are available.
    • The conference/meeting facilities are located on the ground and basement floor.
    • There are two large conference rooms (Kings and Queens) which can be subdivided into smaller spaces, and two small rooms (George Room and Boardroom). All of the conference facilities are on the ground floor, except for the Boardroom, which is on the basement floor.
  • Spa and Leisure Facilities View
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Off Site Parking

Drop-Off Point / Pick Up Point

  • Drop-Off Point View
    • There is a designated drop-off point.
    • The drop-off point is not signposted/clearly marked.
    • The drop-off point is located at the front of the hotel.
    • The route from the drop-off point is accessible to a wheelchair user with assistance.

Approach

  • Approach View
    • The surface of the approach is block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.

Outside Access (Ramped Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the main entrance.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 91cm (2ft 12in).
    • A key card is required for access at this entrance.
    • The height of the key card reader is 85cm.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the opening is 82cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 89cm.
  • Ramp/Slope View
    • The ramp/slope is located before and through the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
    • The width of the ramp/slope is 109cm (3ft 7in).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'THE REMBRANDT'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 115cm (3ft 9in).
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 117cm.
  • Step(s) View
    • The step(s) is/are located before the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Reception

  • Reception View
    • The reception point is located to the right from the entrance.
    • The reception point is approximately 10m (10yd 2ft) from the ramped entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 107cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 72cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 02/05/2023.
    • The hearing loop was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • Music is played everywhere.
    • The type of flooring in the reception area is carpet and stone.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.

Lobby

  • The type of flooring in the lobby is carpet and stone.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Seating in the lobby includes; armchairs, sofas and seats without armrests.
  • The lighting levels are moderate to good.
  • Wayfinding signage is not provided.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the lobby area.
  • Dementia friendly signage is not provided.
  • This lobby does play background music in public areas.
  • Music is played in the lobby.

Entrance (Lounge Bar, Restaurant, and Conference Facilities)

  • Entrance View
    • This information is for the entrance located to the left of the lobby when facing the reception desk.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 160cm.
  • Step(s) View
    • The step(s) is/are located before the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
  • Lift View
    • There is a lift to access this entrance.
    • The lift does bypass the step(s).
    • The platform lift is to the right of the entrance.

Lift (Platform Lift - Lounge Bar, Restaurant, and Conference Facilities)

  • There is a lift for public use.
  • The lift is located to the left of reception.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the ramped entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 80cm x 147cm (2ft 7in x 4ft 10in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are moderate to good.

Eating and Drinking (1606 Lounge Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the ground floor, to the rear of the building.
    • There is step-free access, via lift, to the bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is light meals and snacks.
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 125cm.
    • The height of the tray counter/rail is 109cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is wood.
    • The lighting levels are moderate to good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 52cm.
    • The distance between the floor and the underside of the highest dining table is 73cm.
    • The standard height for the underside of dining tables is 72cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are coffee tables, armchairs, sofas, bench seats and high stools.
    • The type of flooring in this area is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.

Eating and Drinking (Palette Restaurant)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located at the rear of the ground floor of the hotel.
    • There is step-free access, via lift, to the restaurant.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a buffet counter.
    • Staff can bring food and/or drinks to tables.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Self-Service Counter(s) View
    • The height of the counter is 85cm.
    • The type of flooring in this area is wood.
    • The lighting levels are good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 73cm.
    • The distance between the floor and the underside of the highest dining table is 110cm.
    • The standard height for the underside of dining tables is 73cm.
    • The surface height of the highest table is 110cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables, long tables, bench seats and high stools.
    • The type of flooring in this area is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.

Event Room(s) / Space(s) (Queens)

  • The room surveyed was the Queens Room.
  • The Queens Room is located on the ground floor, to the left from the 1606 Lounge..
  • There is not wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 82cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is fair.
  • There is a portable hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
  • Comments View
    • The Queens Room can be divided into two separate rooms, the Elizabeth Room and Victoria Room, each with its own entrance.
    • The entrance surveyed is the Elizabeth Room entrance.
    • The layout of the room varies depending on the function or event taking place.

Event Room(s) / Space(s) (Kings)

  • The room surveyed was the Kings Room.
  • The Kings Room is located on the ground floor, to the left from the 1606 Lounge..
  • There is not wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 82cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is a portable hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.
  • Comments View
    • The Kings Room can be divided into three separate rooms, the James Room, the Charles Room, and the Edward Room, each with its own entrance.
    • The entrance surveyed is the James Room entrance.
    • The layout of the room varies depending on the function or event taking place.

Event Room(s) / Space(s) (George Room)

  • Access to the Room View
    • The room surveyed was the George Room.
    • The George Room is located on the ground floor, to the left from the 1606 Lounge.
    • There is not wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in block capital lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 68cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is fair.
    • The lighting levels are adjustable.

Accessible Toilet(s) (Ground Floor - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor, to the left from the 1606 Lounge, down the corridor to the left.
    • This accessible toilet is approximately 40m (43yd 2ft) from the ramped entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is fair.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 147cm x 175cm (4ft 10in x 5ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm (2ft 7in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 170cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 96cm.
    • The shelf is located where it is reachable.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 43cm (1ft 5in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 98cm (3ft 3in).
    • The contrast between the hand dryer and the wall is fair.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 102cm.

Standard Toilet(s) (Ground Floor - Conference Area)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The gender neutral toilet is located on the ground floor, to the left from the 1606 Lounge, down the left hand corridor.
    • The standard toilet(s) is/are approximately 40m from the ramped entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located off the lobby, opposite the reception desk.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 15m (16yd 1ft) from the ramped entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, 1-6.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 159cm x 167cm (5ft 3in x 5ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • There is a/are similar lift(s) available.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located ahead from the ramped entrance.
    • The stairs are approximately 5m from the ramped entrance.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors which may be difficult to open to on the ground floor.
    • There are manual double doors to enter and exit the stairwell from the first to sixth floors. The doors may be difficult to open.
    • The floors which are accessible by stairs are B, 1-6.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 26cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the right going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.

Hotel Room Corridors

  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is good colour contrast between the walls and floor in all areas.
  • Seating is available in the lift lobby of each floor.
  • Seating includes; armchairs.
  • The lighting levels are moderate to good.
  • Wayfinding signage is provided in corridors.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
  • The hotel does not play background music in room corridors.
  • There is step-free access throughout the building via lift(s).

Accessible Room(s) (Room 147)

  • Accessible Room Information View
    • The details in this section relate to the accessible room(s) with a wet room/wheel in shower.
    • This type of accessible room is located on the 1st and 2nd floor.
    • There is step-free access to this type of accessible room.
    • All accessible rooms of this type have identical specifications.
    • Guests do not need to open a door between the lift and the room(s).
    • The room surveyed does not have an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on the 1st floor.
    • The accessible room surveyed at the time of the visit was 147.
    • There is step-free access to the accessible room surveyed.
    • There is written signage on or near the accessible room door.
    • The colour contrast between the external room door and wall is good.
    • The door is key card activated.
    • The fob/card reader height is 107cm.
    • The width of the door is 75cm.
    • There are lowered spy holes available.
    • The colour contrast between the internal room door and wall is good.
    • The bed type is single or double.
    • The bed height is not adjustable.
    • The height of the bed is 60cm.
    • The measurement between the bed base and floor is 16cm.
    • The bed is not moveable.
    • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • Staff can reconfigure the room furniture to create a turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 80cm.
    • The desk is not height adjustable.
    • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The height and depth of the knee recess is 65cm x 54cm.
    • The room surveyed had a desk chair without armrests and an armchair.
    • Alternative seating can be requested.
    • Wardrobes have been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are not between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are not accessible from the bed.
    • The window control type(s) for the room is a/are standard lever(s).
    • The window controls are at a suitable height for a wheelchair user.
    • There is an emergency alarm in the room.
    • The emergency pull cord alarm in the room is within reach and fully functional.
    • There is a red flashing fire alarm beacon within the room.
    • The type of flooring is carpet.
    • The colour contrast between the room walls and floor is good.
    • The lighting levels in the room are moderate to good.
  • Ensuite Facilities View
    • The colour contrast between the external ensuite door and wall is good.
    • The ensuite door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the door to the ensuite is 77cm.
    • The door has a horizontal grab rail.
    • The colour contrast between the internal ensuite door and wall is good.
    • The dimensions of the ensuite are 194cm x 288cm.
    • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
    • The ensuite has a non-slip floor.
    • The colour contrast between the ensuite walls and floor is good.
    • There is an emergency alarm within the ensuite.
    • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are pedal bin disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm.
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 98cm.
    • The lighting levels in the ensuite are good.
  • Toilet Details View
    • The height of the toilet seat above floor level is 44cm.
    • The toilet seat colour contrast is poor.
    • The toilet has a lid.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 102cm.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The colour contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 51cm.
  • Shower Details View
    • The ensuite has a wheel in shower.
    • The shower head height is fixed.
    • The shower control type is lever.
    • Shower controls have clear markings to indicate hot and cold settings.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 48cm.
    • There is a/are wall-mounted grab rail(s) available for the shower.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a single vertical grab rail to assist standing users.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the shower dropdown rail(s) and wall is/are good.
    • In addition to the fixed shower head, there is also a hand-held shower head. There is a short, steep slope to enter the ensuite.

Standard Room(s) (Room 369 - Executive Double)

  • Bedroom Features View
    • The room surveyed is located on the 3rd floor.
    • The room surveyed at the time of the visit was 369.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The colour contrast between the external room door and wall is good.
    • The width of the door is 67cm.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The bed type is double.
    • The height of the bed is 71cm.
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels in the room are good.
  • Ensuite Facilities View
    • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
    • The colour contrast between the external ensuite door and wall is good.
    • The ensuite door opens inwards.
    • The width of the door to the ensuite is 61cm.
    • The colour contrast between the internal ensuite door and wall is good.
    • There is not an emergency alarm within the ensuite.
    • There is not a red flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
    • Wall-mounted grab rails are available for the shower.
    • The colour contrast between the grab rails and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The lighting levels in the ensuite are moderate to good.

Standard Room(s) (Room 648 - Grand Room)

  • Bedroom Features View
    • The room surveyed is located 6th floor.
    • The room surveyed at the time of the visit was 648.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The colour contrast between the external room door and wall is good.
    • The width of the door is 75cm.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The bed type is double.
    • The height of the bed is 71cm.
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are not within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels in the room are good.
  • Ensuite Facilities View
    • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
    • The colour contrast between the external ensuite door and wall is good.
    • The ensuite door opens inwards.
    • The width of the door to the ensuite is 62cm.
    • The colour contrast between the internal ensuite door and wall is good.
    • There is not an emergency alarm within the ensuite.
    • There is not a red flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
    • Wall-mounted grab rails are available for the bath and shower.
    • The colour contrast between the grab rails and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The lighting levels in the ensuite are moderate to good.

Event Room(s) / Space(s) (Boardroom)

  • Access to the Room View
    • The room surveyed was the Boardroom.
    • The Boardroom is located on the basement floor, at the end of the basement corridor.
    • There is not wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in block capital lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 68cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Basement Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the end of the basement floor corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 77cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.