Access Guide
Introduction
- Services / facilities within the building include Ludlow Customer Service Point, Ludlow Registration Service Point, Ludlow Museum Resource Centre and an education room for hire.
- Ludlow Museum Resource Centre link (new tab) - click here.
- Shropshire Local Hub (Ludlow) link (new tab) - click here.
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Comments
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- The venue is Dementia friendly and is a Shropshire Safe Place.
- The venue holds monthly Alzheimer's and Dementia, British Legion and Learning at Lunchtime drop-ins.
- They also have weekly sessions including Walking for Health, Crossword Group, Knit and Natter, local history and family history and IT support training.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ludlow.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Galdeford Pay and Display.
- The car park is located on Upper Galdeford.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading from the car park.
- The gradient of the ramp/slope is slight.
Level Change (Corve Street)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading from Corve Street.
- The ramp/slope gradient is slight.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from Corve Street.
- There is/are 5 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Reception
- The desk/counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
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- There are computers available for public use in the library area.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Auxiliary aids are available for computer users.
- A large text keyboard and height adjustable chair is / are available.
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Comments
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- The accessible software is Super Nova.
Weyman Galley Room
- This room is for public use and is located within the library, to the right after passing reception.
- The single width entrance door opens away from you (push), may be difficult to open and is 88cm wide.
- The facilities in the room include a kitchen area, tables and chairs.
- The tables are 71cm high.
- The under-table height is 69cm.
- Chairs do not have armrests and are not permanently fixed.
Registrar's Office
- This office is located to the right of the library reception desk, 22m from the main entrance.
- The door is single, heavy and opens towards you (pull).
- This door is 82cm wide.
- The height of the desk is 72cm and there are chairs without armrests available.
Registration Service Point
- The registration service point can be contacted via telephone on 0345 678 9016 or by emailing [email protected].
Other Floors
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Steps
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- The floors which are accessible by stairs are LG, G, 1, 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
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- On some of the staircases the handrails are on opposing sides.
Lift
- There is a lift for public use.
- The lift is located ahead and to the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G, 1, 2.
- Wall mounted information boards are not provided at lift landings.
- There are manual, single doors which may be difficult to open to access the lift lobby on the lower ground floor.
- The lift is approximately 11m (12yd 1in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 177cm x 270cm (5ft 10in x 8ft 10in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lower Gallery
- This area is located on the lower ground floor and is 4m from the lift.
- There are motion activated speakers that play various sounds according to the exhibits.
Education Room
- This room is located on the second floor, 5m from the lift.
- The door is heavy, opens away from you (push) and is double with one leaf locked.
- This door is 75cm wide.
- The tables and chairs can be organised according to the function.
Accessible Toilet (First Floor - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille and written text signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the lift.
- This accessible toilet is located on the first floor, right and ahead as you exit the lift.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 144cm x 198cm (4ft 9in x 6ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 77cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within this accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor.
- The female and male toilets are approximately 6m (6yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Accessible Toilet (Second Floor - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille and written text signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the lift.
- This accessible toilet is located on the second floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 152cm x 227cm (4ft 12in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 136cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.