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GP Out of Hours

Ards Community Hospital, Church Street, Newtownards, County Down, BT23 4AS

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Access Guide

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Getting To (GP Out of Hours)

Hospital Parking (Front Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the very front of the hospital grounds.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 238cm x 474cm (7ft 10in x 15ft 7in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of Grant House.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the Minor Injuries Unit entrance.

Entrance (GP Out of Hours External Entrance)

  • This entrance is located opposite the Blue Badge Bays in the Front Car Park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 104cm.
  • There is a key fob/card reader at a height of 99cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 135cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 97cm.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The width of the opening is 141cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 111cm.

Department / Service (GP Out of Hours)

  • Department / Service Access View
    • GP Out of Hours is located on level 0 of the DP Building.
    • There is ramped/sloped or stepped access along the main corridor.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area and consultation rooms.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service .
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located at the entrance to the Ards Therapy Department.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located in the Podiatry Department.

Opening Times (GP Out of Hours)

  • Monday 00:00 - 08:30.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday 18:00 - 23:55.
  • Saturday 00:00 - 23:55.
  • Sunday 00:00 - 23:55.
  • Comments View
    • From 18:00 on Friday, the out of hours service is open until 08:30 on Monday.

Level Change (Department Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located throughout the department corridor.
  • The ramp/slope is steep.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are moderate to good.

Waiting Room / Area (Wait Area E)

  • There is a waiting room / area.
  • The waiting room / area is approximately 10m from the GP Out of Hours entrance.
  • There is not level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 99cm (3ft 3in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 32cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
  • Comments View
    • Because of the sloping corridor, the entrance to the waiting room has a varied-height shallow step at the threshold.

Consultation / Treatment Room (Doctor's Surgery 1)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Doctor's Surgery 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.