You are on Getting To (Old Mill Surgery). Skip to the next section.

Getting To (Old Mill Surgery)

• This route starts at the Mental Health Outpatients and Old Mill Surgery Car Park.
• The most accessible route from here has step-free level access.
• This route also has bollards.
• View further information about parking at the hospital (opens new tab).
• Access to this service is via the Old Mill Surgery entrance.
• There is a drop-off point at this entrance.
• View further information about entrances (opens new tab).
• This service is located at the rear of the Ards hospital site, in Scrabo House.
• View information about accessible toilet facilities in public areas (opens new tab).
• View information on getting to and around the hospital (opens new tab).

You are on Hospital Parking (Mental Health Outpatients and Old Mill Surgery Car Park). Skip to the next section.

Hospital Parking (Mental Health Outpatients and Old Mill Surgery Car Park)

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• Car Park View
  • The car park is located to the rear of the Ards Community Hospital site.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 8 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 255cm (width) x 484cm (depth).
  • The hatched/marked zones vary between bays.
  • The nearest designated bay is 4m from the Old Mill Surgery entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route has bollards.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is not free for all users, including Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays and at the side of the car park.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the right side of Old Mill Surgery.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Old Mill Surgery Entrance. Skip to the next section.

Old Mill Surgery Entrance

• This entrance is located at the front right of the Old Mill Surgery building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope or ramp at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 110cm.
• The doors have a medium colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 123cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the right side of the corridor leading to the GP consultation rooms.
  • The toilet with adaptations has a left hand transfer space.
  • Shared step-free standard toilet facilities are located on the right side of the corridor leading to the GP consultation rooms.

You are on Department / Service (Old Mill Surgery). Skip to the next section.

Department / Service (Old Mill Surgery)

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• Location and Access View
  • Old Mill Surgery is located towards the rear of the Ards Community Hospital site, in Scrabo House.
  • View information on opening times.
  • There is step-free level access into this area.
• Getting Around View
  • There is step-free level access throughout all areas.
  • There are manual doors along circulation routes.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • There may be background noise.
  • Wayfinding signage is provided.
  • Lighting levels vary due to there being different types of lights in the space.
• Facilities and Services View
  • Seating available in this area includes: chairs without armrests.
  • There is not a hearing assistance system.

You are on Reception. Skip to the next section.

Reception

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• Location View
  • The reception is located next to reception immediately upon entering the surgery.
  • The distance from the Old Mill Surgery entrance is 4m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 89cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 101cm to 130cm from the floor.
  • There may be background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.

You are on Physio Room. Skip to the next section.

Physio Room

• The room surveyed was Physio Room.
• The room is located through the small waiting area on the right of reception and on the left.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 87cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 186cm.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Mental Health Practitioner Room. Skip to the next section.

Mental Health Practitioner Room

• The room surveyed was the mental health practitioner room.
• The room is located through the small waiting area on the right of reception and straight ahead.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 86cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is not room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• Some flooring is patterned.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs with armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Doctor's Surgery Room. Skip to the next section.

Doctor's Surgery Room

• The room surveyed was the Doctor's Surgery room.
• The room is located on the right side of the corridor leading to the treatment room.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 71cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 186cm.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Treatment Room Waiting Area. Skip to the next section.

Treatment Room Waiting Area

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• Location and Access View
  • The most accessible route has step-free level access.
  • There are manual doors along the most accessible route.
  • There is step-free level access to this area.
  • There is an opening without doors.
  • The width of the opening is 86cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • There is no (or very little) background noise in this area.

You are on Treatment Room. Skip to the next section.

Treatment Room

• The room surveyed was Treatment Room.
• The room is located on the left, at the end of the corridor through the surgery leading to the Treatment Room waiting area.
• The most accessible route to the room has step-free level access.
• There are manual doors along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 84cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs with armrests and chairs without armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Treatment Room Cubicle 1. Skip to the next section.

Treatment Room Cubicle 1

• The room surveyed was Treatment Room - Cubicle 1.
• The room is located in a corridor off the right hand side of the treatment room.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 75cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is not room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 186cm.
• Seating available in this room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Practice Nurse Room. Skip to the next section.

Practice Nurse Room

• The room surveyed was the Practice Nurse room.
• The room is located on the left, at the end of the corridor leading to the treatment room.
• The most accessible route to the room has step-free level access.
• There are manual doors along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is not room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a medium colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 186cm.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Health Care Assistant Room. Skip to the next section.

Health Care Assistant Room

• The room surveyed was the Health Care Assistant room.
• The room is located on the right, at the end of the corridor leading to the treatment room.
• The most accessible route to the room has step-free level access.
• There are manual doors along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 86cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is not room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a medium colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 186cm.
• Seating available in this room includes: chairs with armrests and chairs without armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on the right of the corridor leading to the treatment room.
  • The distance from the Old Mill Surgery entrance is 16m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 97cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a low colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 159cm (width) x 214cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 84cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 103cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 93cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser can be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 121cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 120cm from the floor.
  • The height of the baby change facility when in use is 103cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.