Access Guide
Getting To (Café Connect @ Downe)
- Café Connect @ Downe is located on the ground floor, off the right-hand corridor.
- Café Connect @ Downe is approximately 67m from the Main Entrance.
- From the car park, take the central path across two pedestrian crossings to the main entrance directly ahead.
- View further information about parking at the hospital (opens new tab)
- Access to Café Connect @ Downe is via the Main Entrance.
- Enter the hospital via the main entrance and proceed along the corridor that is directly ahead.
Turn right at the four-way junction and continue along the right hand corridor.
The entrance to Café Connect @ Downe is to the left. - View further information about entrances (opens new tab)
- There is step free access to Café Connect @ Downe.
- Some flooring is shiny .
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- The following toilet facilities are available along the route; accessible toilet (with left hand transfer), accessible toilet (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Front Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the front of the hospital grounds.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 500cm (7ft 6in x 16ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of the main entrance.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are not provided.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 50m (54yd 2ft) from the main entrance.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is not clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 111cm (3ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 130cm (4ft 3in).
- There is a door release button when exiting.
- The height of the door release button is 113cm (3ft 8in).
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 190cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 197cm.
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Comments
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- There is a long slope with a very easy incline leading up to the entrance.
Opening Times (Café Connect @ Downe)
- Monday 09:00 - 17:45.
- Tuesday 09:00 - 17:45.
- Wednesday 09:00 - 17:45.
- Thursday 09:00 - 17:45.
- Friday 09:00 - 17:45.
- Saturday 09:00 - 17:45.
- Sunday 09:00 - 17:45.
Eating and Drinking (Café Connect @ Downe)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located on the ground floor, off the right-hand corridor.
- There is step-free access to the restaurant.
- For access there are double manual doors which are permanently held open.
- One of the doors is permanently locked.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 90cm.
- The height of the tray counter/rail is 85cm.
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Payment Counter
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- The height of the counter is 90cm.
- The height of the tray counter/rail is 85cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 73cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
- Lighting levels may be lower in the evening.
