Access Guide
Getting To (Café Connect @ Downe)
- Café Connect @ Downe is/are located on the ground floor, off the right-hand corridor.
- There is step free access to Café Connect @ Downe.
- Café Connect @ Downe is approximately 67m from the Main Entrance.
- View information on getting to the hospital (opens new tab)
- View information on getting help and assistance at the hospital (opens new tab)
- If you require Blue Badge parking please click here to view information on Front Car Park (opens new tab).
- View information on additional parking at the hospital (opens new tab).
- Access to Café Connect @ Downe is via the Main Entrance.
- View information about this entrance (opens new tab)
- From the car park, take the central path across two pedestrian crossings to the main entrance directly ahead.
- Enter the hospital via the main entrance and proceed along the corridor that is directly ahead.
Turn right at the four-way junction and continue along the right hand corridor.
The entrance to Café Connect @ Downe is to the left. - The following toilet facilities are available along the route; accessible toilet (with left hand transfer), accessible toilet (with right hand transfer) and standard toilets.
- View information about the Ground Floor - Left Hand Transfer accessible toilet (opens new tab)
- View information about accessible toilet facilities in public areas of the hospital (opens new tab).
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Opening Times (Café Connect @ Downe)
- Monday 09:00 - 17:45.
- Tuesday 09:00 - 17:45.
- Wednesday 09:00 - 17:45.
- Thursday 09:00 - 17:45.
- Friday 09:00 - 17:45.
- Saturday 09:00 - 17:45.
- Sunday 09:00 - 17:45.
Eating and Drinking (Café Connect @ Downe)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located on the ground floor, off the right-hand corridor.
- There is step-free access to the restaurant.
- For access there are double manual doors which are permanently held open.
- One of the doors is permanently locked.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 90cm.
- The height of the tray counter/rail is 85cm.
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Payment Counter
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- The height of the counter is 90cm.
- The height of the tray counter/rail is 85cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 73cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
- Lighting levels may be lower in the evening.