You are on Accessible Mini Bus and Ambulift. Skip to the next section.

Accessible Mini Bus and Ambulift

• Stansted Airport provide a range of accessible transport, including mini buses and Ambulift vehicles.
• An Ambulift is used to board and disembark passengers who need full assistance.
• The Ambulift can be used to collect passengers from the Departure Gate Piers or drop off at the arrivals entrance.
• Mini buses can used to transport passengers with mobility restrictions from the Departure Gate piers to aircraft or from the aircraft to the arrivals entrance.
• Passengers using the mini bus can board or disembark the aircraft using the Ambulift or the aircraft steps.

You are on Special Assistance Arrivals Area. Skip to the next section.

Special Assistance Arrivals Area

• For information about the Special Assistance Arrivals Area please click here (opens in new tab).

You are on Access from Aircraft. Skip to the next section.

Access from Aircraft

• Access from arriving aircraft is via automatic doors or manual doors, which are held open.
• The doors are 153cm to 198cm (5ft - 6ft 6in) wide.

You are on Route to First Level Change. Skip to the next section.

Route to First Level Change

• It is approximately 125m (4ft 1in) to the lift.
• There is level access along the route.
• The route includes a door.
• The door is double width and manual.
• The door is generally held open.
• The door is 160cm (5ft 3in) wide.
• There is a travelator along this route, it is approximately 90m (98yd) from the the entrances.
• The accessible and standard toilets are located on this route.
• There is seating available.
• Seats are fixed with armrests and 42cm (1ft 5in) high.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is located next to the first lift and escalator.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 92cm (3ft).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 220cm x 264cm (7ft 3in x 8ft 8in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 145cm (4ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • The emergency alarm is fully functional.
  • It is a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the external door and wall is fair.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a baby change in the accessible toilet.
  • The baby change table is 91cm (2ft 11in) high.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the route to the first level change.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Lift (First Level Change). Skip to the next section.

Lift (First Level Change)

• There is a lift for public use.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 1.14m x 2.06m (3ft 8in x 6ft 9in).
• The clear door width is 110cm (3ft 7in).
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lighting level in the lift is medium.
• The lift does have Braille markings.
• The lift does have tactile markings.

You are on Escalator First Level Change. Skip to the next section.

Escalator First Level Change

• There is an escalator at the first level change.
• The escalator doesn not have any markings.

You are on Stairs First Level Change. Skip to the next section.

Stairs First Level Change

• There are 15 + steps.
• The steps are medium height.
• The steps have handrails on both sides.
• There is a landing.
• The steps are clearly marked.

You are on Route to Second Level Change. Skip to the next section.

Route to Second Level Change

• It is 30m (33yd) from the first level change to the second level change.
• There is level access along the route.
• There is a door along this route.
• The route is manual and permanently held open.
• The door is 158cm (5ft 2in) wide.

You are on Lift (Second Level Change). Skip to the next section.

Lift (Second Level Change)

• There is a lift for public use.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 1.14m x 2.06m (3ft 8in x 6ft 9in).
• The clear door width is 110cm (3ft 7in).
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lighting level in the lift is medium.
• The lift does have Braille markings.
• The lift does have tactile markings.

You are on Escalator Second Level Change. Skip to the next section.

Escalator Second Level Change

• There is an escalator at the second level change.

You are on Stairs Second Level Change. Skip to the next section.

Stairs Second Level Change

• There are 15 + steps.
• The steps are medium height.
• The steps have handrails on both sides.
• There is a landing.
• The steps have an overhang.
• The steps are not clearly marked.

You are on Route to Third Level Change. Skip to the next section.

Route to Third Level Change

• It is approximately 160m (175yd) from the second level change to the third level change.
• The route includes a ramp.
• The ramp is generally easy, but moderate in places.
• The route includes a door.
• The door is double width and manual.
• The door is generally held open.
• The door is 160cm (5ft 3in) wide.

You are on Lift (Third Level Change). Skip to the next section.

Lift (Third Level Change)

• There is a lift for public use.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 154cm x 180cm (5ft 9in x 5ft 10in).
• The lift doors are 130cm (4ft 3in) wide.
• There are not separate entry and exit doors in the lift.
• There are mirrors to aid reversing.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift between 90cm (2ft 11in and 115cm (3ft 9in).
• The lighting level in the lift is medium.
• The lift does have tactile markings.
• The lift does not have Braille markings.
• The lift has handrails at the rear.

You are on Escalator Third Level Change. Skip to the next section.

Escalator Third Level Change

• There is an escalator at the level change.
• The escalator leads to Immigration.

You are on Immigration. Skip to the next section.

Immigration

• For information about Immigration please click here (opens in new tab).