Access Guide
Overview
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About
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- This is a shop run by GROW Limited's crew, selling a range of garden centre products - many of which have been made on site by the crew themselves.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park.
- There is a drop-off point.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow aisles.
- There are no toilet facilities.
- Toilets with adaptations are located within the adjacent Administration Building and Flourish Café.
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Getting Help and Assistance
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- There is no seating available.
- There is no hearing assistance system.
- British Sign Language Interpreters can be requested prior to your visit.
- Documents are available in the following formats: large print (on request) and Makaton.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Related Access Guides View
Parking
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Car Park
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- The car park is located at the front of the site, off Verte Rue.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 310cm (width) x 600cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 35m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- The Blue Badge bays are flush with the approach to the entrance.
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Charges and Restrictions
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- Parking is free for all users.
- EV charging is free for staff, visitors and volunteers.
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Electric Vehicle Charging Points
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- There is 1 electric vehicle charging point.
- The dimensions of the surveyed electric vehicle charging bay are 244cm (width) x 490cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the rear of the car park, in front of the administration building entrance and vinery entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance
- This entrance is located at the front of The Old Potting Shed, to the east of the site.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single manual door at this entrance.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 99cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include narrow aisles (less than 120cm).
- The majority of main aisle widths are under 120cm.
- The majority of product aisle widths are under 120cm.
- Some aisles are partially obstructed by product bins.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the shelving and floor throughout this area.
- Some of the walls have a reflective finish.
- There is background noise.
- Signage is not provided.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- The venue has a payment counter.
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Payment Counter
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- The counter surveyed was the payment counter.
- Signage is not provided for the counter.
- The queue width is under 120cm and there is no need to turn.
- The payment counter has windows.
- The height of the payment counter is 98cm.
- There is a lowered section at the counter.
- The height of the lowered section is 82cm.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.