Access Guide
Introduction
- Services / facilities within the building include a Department Store and Café.
- Related link Street Plan - High Street.
- Https://www.accessable.co.uk/guernsey/access-guides/street-plan-high-street
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times (Store)
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:30.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Victoria Pier.
- The car park is located on Victoria Pier.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 280cm x 400cm (9ft 2in x 13ft 1in).
- On street Blue Badge parking is located on Church Square next to the venue.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (High Street Main Entrance)
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Entrance
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- This information is for the entrance located on High Street.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Outside Access (North Esplanade Entrance)
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Entrance
View
- This information is for the entrance located on North Esplanade.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 171cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located just past the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in some parts of the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Restaurant Bar Internal
- The following information is for the café.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 4m (4yd 1ft) from the lift.
- The distance between the floor and the lowest table is 49cm (1ft 7in).
- The distance between the floor and the highest table is 103cm (3ft 5in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- The Café is located on the second floor.
Level Change (Floor 0)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on floor 0 at the rear left as you enter via High Street entrance.
- The ramp/slope gradient is slight.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on floor 0 to the left as you enter via High Street entrance.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
Other Floors (North Esplanade Entrance)
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Steps
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- The floors which are accessible by stairs are -2, -1, 0.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Other Floors (Central Staircase)
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Steps
View
- The floors which are accessible by stairs are 0, 1, 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter via High Street or to the left as you enter via North Esplanade.
- The lift is a standard lift.
- The floors which are accessible by this lift are -2, -1, 0, 1, 2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 10m (10yd 2ft) from the High Street entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 77cm (2ft 6in).
- The dimensions of the lift are 99cm x 132cm (3ft 3in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is good.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the second floor.
- The female and male toilets are approximately 3m (3yd 10in) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels in the female and male toilets are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the female and male standard toilet cubicles.
- Inside the venue, there is level access to the baby change facility.
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Comments
View
- The baby change unit in the female standard toilet area is 100cm high.
- The baby change unit in the male standard toilet area is 99cm high.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.