Access Guide
Introduction
- Related link Interisland Quay-Departure for Herm and Herm And Guernsey Jetty.
- Https://www.accessable.co.uk/states-of-guernsey/guernsey/access-guides/interisland-quay-departure-for-herm-and-herm-and-guernsey-jetty
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Comments
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- The Herm Trident Ferry sails daily from the St Peter Port Harbour.
- It usually leaves from 'Cambridge Steps' but can also depart from either the 'Weighbridge' or 'Inter-Island Quay' depending on the height of the tide.
Location
- The venue is situated within the centre of the town.
- This venue is situated in St Peter Port.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The car park detailed is located on the East Arm of the harbour.
- It is for the use of ferry passengers only. A ticket can be obtained from the Trident kiosk.
- Alternative parking with time restrictions is available in the North Beach public car park.
Reception
- The reception desk is 400m (437yd) from the Cambridge Steps.
- The reception desk is high height.
- The desk does not have a lowered section.
- There is not a hearing assistance system.
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Comments
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- Tickets can also be purchased on the ferry.
Outside Access (Waiting Room Entrance)
- This information is for the entrance located at the Cambridge Steps Departure Point.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft 3in) wide.
Level Change (Waiting Room Entrance)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do not have handrails.
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Comments
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- Only the first step is clearly marked.
Inside Access (Waiting Room)
- There is level access to the service.
- This venue does not play background music.
- Lighting levels are medium.
Gate 15
- Gate 15 is located along St Julians Pier.
- There is a ramp leading down to the Jetty.
- The gradient of the ramp varies depending on the tide.
- There are grab rails available on both sides.
- There is step free access from the bottom of the ramp to the boarding point onto the ferry.
Outside Access (Ferry Entrance)
- This information is for the entrance located at the front of the ferry.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 100cm (3ft 3in) wide.
Level Change (Ferry Entrance)
- There are steps to access this area / service.
- The steps are located in the doorway.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Inside Access (Ferry)
- There is level access to the service(s).
- This venue does not play background music.
- The lighting levels are medium.
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Comments
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- There is fixed bench seating on both decks.
Other Floors
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Steps
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- The floors which are accessible by stairs are Lower Deck - Upper Deck.
- There are 10 steps between floors.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are the open upper deck.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the rear of the lower deck.
- The female and male toilets are 18m (20yd) from the ferry entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Level Change (Standard Toilets)
- There are steps to access this area / service.
- The steps are located in the toilet doorways.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
Additional Info
- Staff do not receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.