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The Lobster and Grill

Le Friquet Hotel, Rue du Friquet, Castel, Guernsey, GY5 7ST

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Access Guide

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Introduction

  • Comments View
    • The Falcon Carvery is located at Le Friquet Hotel and can also be accessed internally via that building.

Opening Times

  • Monday 12:00 - 14:00.
  • Monday 18:00 - 21:00.
  • Tuesday 18:00 - 21:00.
  • Tuesday 12:00 - 14:00.
  • Wednesday 18:00 - 21:00.
  • Wednesday 12:00 - 14:00.
  • Thursday 12:00 - 14:00.
  • Thursday 18:00 - 21:00.
  • Friday 18:00 - 21:00.
  • Friday 12:00 - 14:00.
  • Saturday 12:00 - 14:00.
  • Saturday 18:00 - 21:00.
  • Sunday 12:00 - 14:00.
  • Sunday 18:00 - 21:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the restaurant/bar and to the rear of the hotel.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 242cm x 494cm (7ft 11in x 16ft 2in).
    • The nearest designated bay is 1m (3ft 3in) from the restaurant entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The designated parking bay has a sign and standard white markings.

Outside Access (Restaurant Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 79cm (2ft 7in).

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music/noise.
  • Music/noise is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 7m (7yd 1ft) from the restaurant entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 47cm (1ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is an extensive carvery style menu, a grill menu and seafood.
  • Comments View
    • A larger print menu can be produced with prior arrangement.
    • There is a bar.
    • The bar counter is high (114cm).
    • There is a carvery servery.
    • The carvery servery is medium height (90cm).

Entrance (To Outside Seating)

  • This information is for the entrance located at the back of the restaurant.
  • Entrance View
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
  • Step(s) View
    • The step(s) is/are located at the threshold of the door.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is not a/are not handrail(s) at the step(s).

Level Change (To Outside Seating)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the restaurant.
  • There is/are 3 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left from the restaurant entrance.
    • The female and male toilets are approximately 17m (18yd 1ft) from the restaurant entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located between the seating area and the standard toilets.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.