Skip to main content
The new name for DisabledGo

Bedford Lodge Hotel

Bury Road, Newmarket, Suffolk, CB8 7BX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newmarket.

Opening Times

  • The venue is open 24hrs and Reception is staffed 24 hours per day.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the front and side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • When entering from the main road, drive into the grounds using the right-hand lane in a clockwise motion.
    • There are 3 electric vehicle charging points in the car park, to the left of the main hotel entrance.
    • There is a slight downwards slope on the approach from the Blue Badge bays to the main entrance and a slight upwards slope from the electric vehicle charging points to the entrance.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 88cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 186cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left of the main entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the main entrance.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • Both entrance doors open, however, only the door on the right-hand side is automatic and activated by pressing the push-pad.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • There is a mixture of seating with and without armrests available in the reception area.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played at all times.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Conference Rooms

  • The conference rooms are located to the left of the reception foyer.
  • There are several seating areas.
  • There is a bar within the conference room.
  • The rooms can be divided into smaller rooms if required.
  • The flooring is carpet and the lights can be adjusted.

Level Change (Access to Squires Restaurant and Bar)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the right as you enter via the main entrance and along the corridor.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 119cm (3ft 11in).

Opening Times - Squires Restaurant

  • Breakfast:
  • 7am – 10am Monday – Friday
  • 7am – 11am Saturday
  • 8am – 11am Sunday and Bank Holidays
  • Lunch:
  • 12.00 noon – 2.30pm Closed – Monday and Tuesdays
  • 12.00 noon – 2.30pm Open – Wednesday – Saturday only
  • 12.30pm – 2.30pm Sunday
  • Dinner
  • 6.30pm – 9.30pm Monday – Sunday.

Entrance (Squires Restaurant)

  • This information is for the entrance located on the ground floor, to the right as you enter the hotel and along the corridor up the slope.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) by sliding.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 136cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Eating and Drinking (Squires Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the ground floor, to the right as you enter the hotel and along the corridor up the slope.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the restaurant entrance.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • The standard height for tables is 75cm.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Fine Dining.
  • Comments View
    • The height of the bar is 111cm.
    • There are 4 unmarked steps with a handrail on the left going down to access the lower-level seating area.

Opening Times (Roxana Bar)

  • Monday 09:00 - 23:00.
  • Tuesday 09:00 - 23:00.
  • Wednesday 09:00 - 23:00.
  • Thursday 09:00 - 23:00.
  • Friday 09:00 - 23:00.
  • Saturday 09:00 - 23:00.
  • Sunday 09:00 - 23:00.

Entrance (Roxana Bar)

  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 95cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Eating and Drinking (Roxana Bar)

  • The following information is for the bar.
  • The bar is located on the ground floor, to the right as you enter the hotel and along the corridor up the slope.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the Roxana Bar entrance.
  • The distance between the floor and the lowest table is 50cm (1ft 8in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • The standard height for tables is 75cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a modern bar menu.

Entrance (Bedrooms, Leisure Club, Lifts and Guineas Room Entrance)

  • This information is for the entrance located on the ground floor of the hotel, along the main entrance corridor to the left.
  • Entrance View
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 140cm.
  • Step(s) View
    • The step(s) is/are located along the main corridor and in front of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.

Accessible Route to Bedrooms, Leisure Club, Lifts, and Guineas Room

  • A member of staff is available to assist with this alternative route to the lifts, leisure club and rooms.
  • The route starts via a single, manual door to the right of the main reception desk.
  • The door has poor colour contrast, opens away from you, is heavy and 85cm wide.
  • As you enter the door there is a steep ramp immediately to the right going downwards towards the lift lobby area.
  • The ramp is steep with no handrails.
  • There is a push pad at the top of the ramp.
  • The push pad is 96cm high to open the automatic door at the bottom of the corridor leading to the lift lobby and ground floor hotel room corridor.
  • The door is single with a locked extension leaf, opens towards you and is 92cm wide.

Lift

  • There is a lift for public use.
  • The lift is located along the ground floor main hotel room corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G,1,2.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 19m (20yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 108cm x 137cm (3ft 7in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is good.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are Executive Suite.

Room (27 - Accessible Room)

  • General Information View
    • The Tourist Board rating is 4.
    • There are 80 rooms in total.
    • There are 17 standard ground floor rooms.
    • There are 30 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 2 room(s) which has / have accessible ensuite facilities.
    • There is / are 1 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 38m (41yd 1ft) from the accessible route entrance.
    • There is not level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 27.
    • The width of the door is 80cm.
    • The height of the bed is 70cm.
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm from floor level.
    • There is a functional emergency alarm in the room.
    • It is a push button style alarm.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 89cm (2ft 11in).
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 227cm x 253cm (7ft 5in x 8ft 4in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 145cm (4ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 44cm (1ft 5in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 73cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is lever.
    • The shower seat is flip-down.
    • The flip-down or fixed seat height is 50cm (1ft 8in).
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is high.
    • The colour contrast between the walls and floor is high.
    • The colour contrast between the internal hotel room door and wall is medium.
    • The colour contrast between the external ensuite door and wall is medium.
    • Lighting levels in the room are adjustable.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is medium.
    • The colour contrast between the walls and floor in the ensuite is low.
    • The colour contrast between the dropdown rails and wall is high.
    • The colour contrast between the grab rails and wall is high.
    • Lighting levels in the ensuite are good.
  • Auxiliary Aids - General View
    • Some rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) vibrating pillow(s) and Teletext/subtitles.
    • Vibrating fire alarms are available from reception.
    • The venue does provide other auxiliary aids for people with mobility impairments.
    • Other mobility auxiliary aids available are wheelchairs to borrow.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 1.
    • The number of accessible rooms with wheel in showers is 1.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • None of these rooms are accessed by platform lift.
    • Adjoining rooms are available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are available.
  • Comments View
    • There are an additional 27 superior rooms and 6 suites available at Bedford Lodge Hotel.
    • There are 16 interconnecting rooms in total.
    • There is an interconnecting room joined to room 11 which is another partially accessible room, however, room 27 is fully accessible.

Level Change (Access to the Dance Studio and Leisure Centre)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located along the rear corridor of the main hotel.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Dance Studio

  • The Dance Studio is located along the rear ground floor corridor of the hotel, to the right after the steep ramp.
  • The entrance door is single, manual and has a good colour contrast with the surrounding walls.
  • The door opens away from you, is heavy and 90cm wide.
  • The Dance Studio has mirrored walls and laminate flooring throughout.
  • The flooring has a shiny finish which may look slippery to some people.
  • There is a handrail along the mirrored wall which is 106cm high and easy to grip.
  • The lighting is adjustable and the height of the light switches are 121cm.

Opening Times (Leisure Centre)

  • Monday 06:30 - 21:30.
  • Tuesday 06:30 - 21:30.
  • Wednesday 06:30 - 21:30.
  • Thursday 06:30 - 21:30.
  • Friday 06:30 - 21:30.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Entrance (Leisure Centre)

  • This information is for the entrance located to the rear of the main hotel.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 79cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance, along the side of the main hotel.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 114cm (3ft 9in).

Reception (Leisure Centre)

  • The desk/counter is 3m (3yd 10in) from the Leisure Centre entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Standard Changing Room (Female and Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 6m (6yd 1ft) from the Leisure Centre entrance.
  • The standard changing room(s) is/are approximately 2m (2yd 7in) from the reception desk.
  • The standard changing room(s) is/are approximately 3m (3yd 10in) from the swimming pool.
  • The standard changing room(s) surveyed is/are located to the left of the reception desk.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Other Floors (Access to The Gym)

  • Steps View
    • The floors which are accessible by stairs are G, LG.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are moderate to good.

Fitness Suite (The Gym)

  • Access to Fitness Suite View
    • The fitness suite is located on the lower ground floor of the Leisure Centre.
    • The fitness suite is 13m (14yd 8in) from the Leisure Centre entrance.
    • There is not step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 82cm wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Toilet with Adaptations (Reception Foyer - Shared - No Lateral Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
    • This accessible toilet is located to the left of the reception desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 142cm x 271cm (4ft 8in x 8ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 138cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are not available for the toilet.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 83cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Toilet with Adaptations (Squires Restaurant - Female - No Lateral Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the restaurant entrance.
    • This accessible toilet is located to the right as you enter Squires Restaurant.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • This is a female toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 115cm x 218cm (3ft 9in x 7ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 168cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are not available for the toilet.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 41cm (1ft 4in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a low colour contrast between the internal door and wall.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Standard Toilet(s) (Reception Foyer - Female and Male)

Standard Toilet(s) (Squires Restaurant - Male)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the hotel grounds.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • A sign language interpreter can be provided at an additional cost.