Access Guide
Express with Petrol Station Summary
-
Services Available
View
- The following Tesco services are available at this store; a petrol station.
-
Facilities Available
View
- The following facilities are available at this store; vended coffee and an accessible toilet.
Getting Here
-
Parking
View
- The store has its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- There is a bus stop located opposite the store on Lower Luton Road.
- For more information on the nearest bus stop please click here (opens new tab).
-
By Train
View
- The nearest train station is Harpenden .
- Harpenden station is approximately 1.1 miles away. The station is served by Thameslink.
- For more information on Harpenden Station please click here (opens new tab).
- For more information on accessibility at Harpenden Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach any member of staff around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Petrol Station Forecourt
-
Forecourt and Pumps
View
- Colleagues are able to provide assistance at the pumps.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 125cm to 133cm.
- The height range of the fuel pump nozzle slot is 130cm to 135cm.
- The paper towel dispenser(s) is/are at a height of 115cm.
- The disposable glove dispenser(s) is/are at a height of 90cm.
- The tyre pressure machine control heights vary between 139cm and 144cm.
- The height of the tyre pressure pump slot is 105cm.
- The height of the water pump slot is 105cm.
Parking
- The store does have its own parking facilities.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is concrete.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted and have markings which are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 530cm.
- The Blue Badge parking bays do not have a marked zone around them.
-
Paying
View
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for 20 minutes.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is concrete.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
ATM(s)
- The ATM(s) is/are located to the right of the entrance .
- The ATM(s) is/are 7m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 103cm.
- The bollards do not contrast visually with the paving.
- The minimum width between the bollards is 96cm.
- The controls/screen heights vary between 93cm and 126cm.
- There is not a lowered ATM available.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 131cm.
- There are security pillars at the entrance doors.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 133cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
-
Comments
View
- The doors are permanently held open due to the traffic light system.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 103cm.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left as you enter the store .
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 69cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 23/03/2021.
- The hearing assistance system(s) was/were not working at the time of testing.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the right of the checkouts.
- This accessible toilet is approximately 13m (14yd 8in) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is no signage on or near the toilet door.
- The contrast between the external door and wall is poor.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is poor.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is poor.
-
Toilet Features
View
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 81cm (2ft 8in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is push.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is poor.
-
Comments
View
- There is a keycode to access the toilet.
- The keycode can be provided by a member of staff.
Standard Toilet(s)
- Standard toilet facilities are not available.