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Tesco New Milton Superstore Petrol Station

Caird Avenue, New Milton, BH25 6BP

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Pay at Pump, Costa Coffee Express and Air & Water unit.

Getting Here

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
      Customers can also phone ahead to let a colleague know you will require assistance.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 119cm to 135cm.
    • The height range of the fuel pump nozzle slot is 131cm to 161cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 91cm.
    • The disposable glove dispenser(s) is/are at a height of 96cm.
    • The tyre pressure machine control heights vary between 86cm and 130cm.
    • The height of the tyre pressure pump slot is 97cm.
    • The height of the water pump slot is 97cm.
    • There is no dropped kerb in front of the Air and Water unit.

Entrance (Right)

  • Entrance View
    • This information is for the entrance located at the right of the store front.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a small (2cm) lip to the path in front of the entrance, as shown in photographs 3 and 4.

Entrance (Left)

  • Entrance View
    • This information is for the entrance located at the left of the store front.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a small (2cm) lip to the path in front of the entrance, as shown in photograph 4.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 100cm.
    • There are mats in aisles that might be perceived as holes.
    • The lighting levels are good.
    • A seat cannot be made available if required.
    • Background music is played at all times.
  • Checkout Area View
    • The checkout(s) is/are located in the centre of the shop.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 104cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 11/11/2021.
    • The hearing assistance system was working at the time of testing.
    • At the time of survey (November 2021) the hearing loop sign was hard to see, as it was covered by other signage and charity boxes.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.