You are on Petrol Station Summary. Skip to the next section.

Petrol Station Summary

• The petrol station is located within Yorkgate Centre.
• The details within this access guide relate to the petrol station and not the retail park.
• For detailed information on the store itself please click here (new tab)

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• Services Available View
  • The following services are available at this petrol station; Vended Coffee, Pay at Pump and Air & Water unit.
  • Tasty Coffee to go.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has shared/public parking facilities.
  • The shared car park is for all users of the Retail Park.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is on York Street serviced by Metro and is 200 metres from the store entrance. Translink run bus services using this stop.
  • For more information on Translink bus timetables please click here (opens new tab).
• By Train View
  • The nearest train station is Yorkgate Station.
  • Yorkgate Railway Station is 0.5 miles from the store.
  • For more information on North Ireland train timetables please click here (opens new tab).
  • For more information on Yorkgate Train Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Customers should request help or assistance from the staff on the checkouts. The petrol station has "Service Call" which is used by some customers to advise the staff that they are approaching the petrol station and will require assistance.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a seat/chair available within the store.
• There is not a defibrillator in store.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on York Street.
  • The name of the car park is Yorkgate Centre.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • Parking is available within the Retail Park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is block paving.
  • There are bollards on the approach.
  • The height of the bollard(s) is 100cm.
  • The bollards have a visual identification band.
  • The minimum width between the barriers is 145cm.
  • There is step-free access on the approach.

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

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• Forecourt and Pumps View
  • Colleagues are able to provide assistance at the pumps.
  • Regular customers who require assistance while visiting the petrol station use the Service Call service and the station staff will assist, other users who require assistance should request help or assistance from the staff on the checkouts.
  • An App can be used at this petrol station to inform colleagues of arrival.
  • The App(s) used at this petrol station is/are; Service Call.
  • The pumps are clearly signed.
  • It is possible to pay at the pump.
  • The height of the pump controls/screen is 160cm.
  • The height of the fuel pump nozzle slot is 115cm.
  • There are not lowered pay at pump screens available.
  • The paper towel dispenser(s) is/are at a height of 45cm.
  • The disposable glove dispenser(s) is/are at a height of 67cm.
  • The tyre pressure machine control heights vary between 127cm and 140cm.
  • The height of the tyre pressure pump slot is 117cm.
  • The height of the water pump slot is 117cm.
• Out of Hours Payment Counter View
  • The counter is not clearly signed.
  • There is no out of hours service at this petrol station.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located on the right side of the building as you approach from the pumps.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 91cm.

You are on Shop. Skip to the next section.

Shop

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• Access and Circulation View
  • There is step-free access throughout.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 130cm.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • A seat cannot be made available if required.
• Checkout Area View
  • The checkout(s) is/are located to the left as you enter the shop.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 115cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 86cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are not accessible from the staffed checkout(s).
  • There is a hearing assistance system at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 82.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 15/10/2021.
  • The hearing assistance system was working at the time of testing.
  • There are two tills in this shop, one with hearing loop the other without. Protection screens on the counters and floor standing screens are in place.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

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Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.