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The Eden Project - Core Building - First Floor - School Groups

Boldeva, Cornwall, PL24 2SG

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The classrooms in the Core Building can be used as a quiet space.
  • All-terrain Tramper mobility scooter.
    The Eden Project partner with Countryside Mobility to offer an all-terrain ‘Tramper’ mobility scooter, enabling you to discover our extensive Outdoor Gardens and estate.
    The Tramper is able to take on the steeper gradients of our former clay-pit, the Tramper allows previously challenging areas to be easily explored. As there is only one Tramper available for hire, it is strongly recommended to book ahead. There is a hire charge for this service. If you would like to book a Tramper please get in touch directly with the Eden Team on [email protected] or call us on 01726 811 911.
  • The Eden Project has a number of manual wheelchairs (approximately 25) which are free of charge and available to borrow on a first come first served basis.
    Booking is not necessary for the manual chairs.
    These are available in the Apple car parks and visitor centre.
    All wheelchairs are routinely cleaned by stewarding staff before and after use.
    The Eden Project has eight powered chairs (subject to operational availability) which are available to book in advance; we recommend one month's notice to avoid disappointment.
    The weight limit for these chairs is 21 stone; you can find out more in our powered wheelchair safety guide.
    If you would like to book a self-propelled or powered wheelchair please get in touch directly with the Eden Team on [email protected] or call us on 01726 811 911.
  • There is a text reader that can be borrowed to read and interpret signs.
    You are able to pre-book an Access Guide to support your visit – please telephone 01726 818 558 or email [email protected] for information.
  • A BSL Interpreter can be arranged in advance. Please contact the venue for more information.

Getting Here

Related Access Guides (Easy Access Route Upper Gardens to the Core Building, Lower Gardens, Link Building / Biomes)

  • The Easy Access Route from the Upper Gardens to the Lower Gardens is located to the right after exiting the visitor centre.
    There are two slopes which lead to a bridge which crosses to the opposite side of the Gardens.
    After the bridge there is a lift which goes down to the same level as the entrance to the second floor of the Core Building.
    The lift within the Core Building can be used to access the Lower Gardens via the Ground Floor entrance.
    For more detailed information about the route please click the link below.
  • Easy Access Route to Core Building, Lower Gardens and Link Building / Biomes. link (new tab) - click here

Outside Access (Ground Floor Entrance - Automatic Doors)

  • Entrance View
    • This information is for the entrance located off the path in the lower gardens.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'The Core'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 215cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 210cm.

Outside Access (Second Floor Entrance - Automatic Doors)

  • Entrance View
    • This information is for the entrance located on the walkway leading from the lift.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Invisible Worlds'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 205cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 199cm.
  • Ramp/Slope View
    • The ramp/slope is located between the first and second set of doors.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There is a second entrance, with manual doors located at the rear of the second floor.

Lift (Core Building)

  • There is a lift for public use.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located at the centre of the building.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Event Room(s) / Space(s) (First Floor - The Lab)

  • Access to the Room View
    • The room surveyed was The Lab.
    • The Lab is located to the left after you exit the lift.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in block capital lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
    • There are two levels of activity tables, the height from the floor to the underside of the lowest activity table is 52cm and the height from the floor to the underside of the highest activity table is 100cm.

Room(s) (School Groups)

  • Access View
    • The room surveyed was 4.
    • 4 is located to the right of the school groups area.
    • There are 3 similar classrooms.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
    • There is numerical signage for the room, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • There is not a hearing assistance system for the room(s).
    • This room has a projector screen.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet and vinyl.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
    • The layout and furniture in the classrooms will vary depending on the class taking place.

Accessible Toilet(s) (School Groups - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right as you enter the school groups area.
    • This accessible toilet is approximately 6m (6yd 1ft) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 195cm (4ft 11in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 125cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 83cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Standard Toilet(s) (School Groups)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the right of the school groups area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 6m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The height of the wash basin(s) is 83cm.
    • The height of the lowered wash basin is 69cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.