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The Eden Project - Easy Access Route to Core Building, Lower Gardens and Link Building/Biomes

Bodelva, Cornwall, PL24 2SG

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The classrooms in the Core Building can be used as a quiet space.
  • All-terrain Tramper mobility scooter.
    The Eden Project partner with Countryside Mobility to offer an all-terrain ‘Tramper’ mobility scooter, enabling you to discover our extensive Outdoor Gardens and estate.
    The Tramper is able to take on the steeper gradients of our former clay-pit, the Tramper allows previously challenging areas to be easily explored. As there is only one Tramper available for hire, it is strongly recommended to book ahead. There is a hire charge for this service. If you would like to book a Tramper please get in touch directly with the Eden Team on [email protected] or call us on 01726 811 911.
  • The Eden Project has a number of manual wheelchairs (approximately 25) which are free of charge and available to borrow on a first come first served basis.
    Booking is not necessary for the manual chairs.
    These are available in the Apple car parks and visitor centre.
    All wheelchairs are routinely cleaned by stewarding staff before and after use.
    The Eden Project has eight powered chairs (subject to operational availability) which are available to book in advance; we recommend one month's notice to avoid disappointment.
    The weight limit for these chairs is 21 stone; you can find out more in our powered wheelchair safety guide.
    If you would like to book a self-propelled or powered wheelchair please get in touch directly with the Eden Team on [email protected] or call us on 01726 811 911.
  • There is a text reader that can be borrowed to read and interpret signs.
    You are able to pre-book an Access Guide to support your visit – please telephone 01726 818 558 or email [email protected] for information.
  • A BSL Interpreter can be arranged in advance. Please contact the venue for more information.

Entrance (From Visitor Centre to the Outdoor Gardens, Biomes and Core Building)

  • Entrance View
    • This information is for the entrance located just beyond the ticket counter.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TRANSFORMATION: it's in our nature'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 190cm.
    • The doors are permanently held open during warmer weather. The doors are only closed in colder weather to conserve heat. Staff can provide assistance with the doors if needed.

Access To (Core Building from the Visitor Centre)

  • The following is the easy access route from the visitor centre to the Core Building.
  • After exiting the visitor centre there is clear signage directing visitors to turn right for the easy access route.
    There are two slopes which lead down to a bridge crossing the opening of the quarry.
    There is bench seating at the start of the bridge. After the bridge, follow the path till you reach the lift which goes down to the Core Building.
  • The gradient of the ramp/slope is steep.
  • There is a lift for public use.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width of the lift is 110cm (3ft 7in).
  • The dimensions of the lift are 210cm x 160cm (6ft 11in x 5ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Outdoor Gardens Lift to the Second Floor Core Building

  • After exiting the lift, follow the path which leads to the second floor entrance to the Core Building.
  • There is step-free access along the path to the entrance.
  • The surface of the path is concrete tiles.
  • There are picnic benches near the entrance.

Outside Access (Second Floor Entrance - Automatic Doors)

  • Entrance View
    • This information is for the entrance located on the walkway leading from the lift.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Invisible Worlds'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 205cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 199cm.
  • Ramp/Slope View
    • The ramp/slope is located between the first and second set of doors.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There is a second entrance, with manual doors located at the rear of the second floor.

Lift (Core Building)

  • There is a lift for public use.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Exit (Ground Floor Core Building to Lower Gardens)

  • Exit View
    • This information is for the exit located to the left after exiting the lift, next to the Invisible Worlds exhibition.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the opening is 210cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 215cm.

Related Access Guides (Core Building and Outdoor Gardens)

Core Building to Link Building and Biomes

  • After exiting the Core Building turn right and follow the path through the lower gardens to the Link Building.
  • There is step-free access along the route.
  • The path from the Core Building to the Link Building is on a long gradual slope.
  • The Biome Domes are clearly visible along the path.
  • There is directional signage as you near the domes.
  • The main path leads to the first floor entrance to the Link Building.
  • There is a path to right of the main path which leads to the ground floor entrance to the Link Building.

Outside Access (Ground Floor)

  • Entrance View
    • This information is for the entrance located at the rear of the outer gardens.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 147cm.
  • Step(s) View
    • The doors are permanently held open during warmer weather. The doors are only closed in colder weather to conserve heat. Staff can provide assistance with the doors if needed.

Outside Access (First Floor)

  • Entrance View
    • This information is for the entrance located at the rear of the outer gardens.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 147cm.
    • The doors are permanently held open during warmer weather. The doors are only closed in colder weather to conserve heat. Staff can provide assistance with the doors if needed.

Related Access Guides (Link Building and Biomes)