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The Eden Project - Parking, Drop Off, Coach Parking, Taxi's and Bus Stops

Boldeva, Cornwall, PL24 2SG

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The classrooms in the Core Building can be used as a quiet space.
  • All-terrain Tramper mobility scooter.
    The Eden Project partner with Countryside Mobility to offer an all-terrain ‘Tramper’ mobility scooter, enabling you to discover our extensive Outdoor Gardens and estate.
    The Tramper is able to take on the steeper gradients of our former clay-pit, the Tramper allows previously challenging areas to be easily explored. As there is only one Tramper available for hire, it is strongly recommended to book ahead. There is a hire charge for this service. If you would like to book a Tramper please get in touch directly with the Eden Team on [email protected] or call us on 01726 811 911.
  • The Eden Project has a number of manual wheelchairs (approximately 25) which are free of charge and available to borrow on a first come first served basis.
    Booking is not necessary for the manual chairs.
    These are available in the Apple car parks and visitor centre.
    All wheelchairs are routinely cleaned by stewarding staff before and after use.
    The Eden Project has eight powered chairs (subject to operational availability) which are available to book in advance; we recommend one month's notice to avoid disappointment.
    The weight limit for these chairs is 21 stone; you can find out more in our powered wheelchair safety guide.
    If you would like to book a self-propelled or powered wheelchair please get in touch directly with the Eden Team on [email protected] or call us on 01726 811 911.
  • There is a text reader that can be borrowed to read and interpret signs.
    You are able to pre-book an Access Guide to support your visit – please telephone 01726 818 558 or email [email protected] for information.
  • A BSL Interpreter can be arranged in advance. Please contact the venue for more information.

Getting Here

Parking (Apple 1 - Blue Badge and Drop Off Point)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off the main access road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 480cm (8ft 2in x 15ft 9in).
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • The car park is free for all users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the entrance.
    • There is a wheelchair collection point located in the car park.
      There are a set of bollards on the approach from the car park to the visitor centre.
      The minimum width between the bollards is 100cm.
      The bollards are 95cm high.
      The bollards have a good colour contrast with the path.
      After the bollards there is a steep slope leading from the car park to the main path.
      If visitors require assistance to get from the car park to the visitor centre please call 01726 811 955.
  • Drop-off Point(s) View
    • There is a/are clearly marked drop-off point(s).
    • The drop-off point(s) is/are located at the rear of the parking area, next to the wheelchair collection point.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.

Parking (Apple 2 - Blue Badge and Motorbike)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off the main access road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 470cm (8ft x 15ft 5in).
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • The car park is free for all users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 90m (98yd 1ft) from the entrance.
    • There is a wheelchair collection point located in the car park.
      There are set of bollards on the approach from the car park to the visitor centre.
      The minimum width between the bollards is 120cm.
      The bollards are 110cm high.
      The bollards have a good colour contrast with the path.
      After the bollards there is a steep slope leading from the car park to the main path.
      If visitors require assistance to get from the car park to the visitor centre please call 01726 811 955.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Parking (Banana - Blue Badge, Coach Parking and Taxi's)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off the main access road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 485cm (9ft 10in x 15ft 11in).
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • The car park is free for all users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 300m (328yd 3in) from the entrance.
    • There is a wheelchair collection point located in the car park.
      There is sheltered waiting area next to the coach and taxi area.
      There are picnic tables in the waiting area.
      There is an Coach and Group Booking information counter in the waiting area.
      From the car park there is a steep slope leading down to the main path.
      There is bench seating along the path.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Electric Vehicle Charging Points (Banana)

  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Mer.
  • Type 2 charging is available.
  • The electric vehicle charging point(s) is/are located in the Banana Car Park, just before the Blue Badge parking.
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 265cm x 460cm.
  • The charging point(s) is/are located to the rear as you approach the bay(s).
  • The height of the electric vehicle charging point controls/screen is 120cm.
  • The height of the electric vehicle charging point nozzle slot is 110cm.
  • Charging for all users is limited to 4.5 hours during the peak season. Outside the peak season there is no time limit.
  • Payment signs are not provided.
  • Payment for charging is made via an app/online and at the charging point(s).
  • For more information and a guide to electric vehicle charging please click here.

Accessible Toilet(s) (Banana - Blue Badge, Coach Parking and Taxi's - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the sheltered waiting area.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 240cm x 205cm (7ft 10in x 6ft 9in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 173cm (5ft 8in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 132cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 70cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Standard Toilet(s) (Banana - Blue Badge, Coach Parking and Taxi's)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located within the sheltered waiting area.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The information above relates to the male toilet. There is a different configuration of rails in the female toilet.
    • The height of the wash basin(s) is 82cm.
    • The height of the lowered wash basin is 69cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.

Bus Stop

  • The bus stop is located off the main access road.
  • There is a sheltered waiting area next to the bus stop.
  • There are low level lockers available.
  • There is a long slight slope leading from the bus stop to the visitor centre.

Standard Parking - Orange, Lime, Cherry Plum and Mango

  • The Orange, Lime, Cherry Plum and Mango car parks are located off the main access road.
  • There is no Blue Badge parking available in these car parks.
  • There is only standard parking bays available within these car parks.
  • The parking bays are clearly marked.
  • Parking is free for all users.
  • The nearest car parks to the visitor centre is Orange and Lime.
  • The Orange Car Park is for members only during the peak season.
  • The other car parks are further away from the visitor centre.
  • The route from these car parks to the visitor centre will involve long slight slopes or steep slopes in places.
  • There is bench seating in places along the route from the car parks.
  • There is clear signage along the route to the visitor centre.

Approach (Car Parks to Visitor Centre)

  • Approach View
    • The surface of the approach is tarmac.
    • The path leading from the car parks to the visitor centre is on a long winding slope, the gradient of the slope varies between slight and steep in places.
      There is bench seating located at regular intervals.
      There is clear signage to the visitor centre.
      The slope bypasses the steps which are located at the end of the slope near the visitor centre.
      There are 10+ clearly marked steps with handrails on both sides.

Related Access Guides (Visitor Centre)