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Acute Respiratory Care Unit (ARCU)

Hillingdon Hospital, Pield Heath Road, Uxbridge, Uxbridge, UB8 3NN

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Access Guide

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Getting To (Acute Respiratory Care Unit - ARCU)

Parking (Car Park C)

  • Car Park View
    • The car park is located off Royal Lane.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 490cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 120cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 8m from the Beaconsfield entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Beaconsfield Entrance)

  • This entrance is located at the rear of the Hillingdon Hospital.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 156cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the lower ground floor.

Lift (Nightingale Centre)

  • The lift surveyed is located in the Nightingale Centre.
  • The distance from the Beaconsfield entrance is 125m.
  • The most accessible route to the lift has a steep ramp or slope, manual doors and doors permanently held open.
  • The lower ground floor and ground floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 160cm.
  • The internal dimensions of the lift are 177cm (width) x 267cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

Ward (Acute Respiratory Care Unit - ARCU)

  • Ward Information View
    • This is a shared ward.
    • There are 6 bays available.
    • There are 6 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is no signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 134cm.
    • There is a key fob/card reader at a height of 118cm.
    • The height of the hand sanitiser is 125cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 162cm.
    • There is a push pad or push button to exit at a height of 133cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 115cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the lower ground floor of the hospital.
  • Visiting Hours View

Toilet and Changing Facilities (Acute Respiratory Care Unit - ARCU)

Reception (Ward Reception)

  • The reception is located immediately ahead as you enter the ward.
  • The distance from the ward entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 86cm.
  • The reception has a television, glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • The bottom of the reception window is 86cm high, however the glazed screen at the window is fixed up to a height of 145cm. Any documents that need handing over is via the gap between the top of the glazed screen and the top of the window.

Bathroom with Adaptations (Zone A - Beds 1-4 - Toilet and Shower)

  • Location and Access View
    • The bathroom surveyed is located in Zone A, to the left inside the bay containing beds 1-4.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 283cm (width) x 238cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 97cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 150cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 126cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 126cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a shower seat.
    • The shower seat is 51cm from the floor.
    • There is a grab rail and a dropdown rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a push button emergency alarm for the shower.