Access Guide
Getting To (Bereavement Office)
- The most accessible route from the Blue Badge bays in Car Park C has a very easy slope and uneven surfaces.
- View further information about parking at the hospital (opens new tab).
- Access to The Bereavement Office is via the Beaconsfield entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Bereavement Office is located on the ground floor of the Jubilee Building.
- The Bereavement Office is approximately 100m from the Beaconsfield entrance.
- Enter the hospital via the Beaconsfield entrance.
- Turn left, go up the steep slope, then right along the corridor and right again along the Annexe Corridor.
- The Bereavement Office is located at the end of the Annexe Corridor after you descend the steep slope, in the Jubilee Building.
- Internally the most accessible route has steep ramps or slopes and doors permanently held open.
- Some flooring along the route is shiny.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Car Park C)
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Car Park
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- The car park is located off Royal Lane.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 490cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 120cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 8m from the Beaconsfield entrance.
- The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Beaconsfield Entrance)
- This entrance is located at the rear of the Hillingdon Hospital.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 156cm.
- The doors have a medium visual contrast.
- There is step-free level access as you enter.
- This entrance gives access to the lower ground floor.
Department / Service (Bereavement Office)
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Location and Access
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- The Bereavement Office is located at the far end of the Annexe Corridor.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a bell at a height of 137cm.
- There is an intercom at a height of 132cm.
- The height of the hand sanitiser is 129cm.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 87cm.
- There is a push pad or push button to exit at a height of 116cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There is not a hearing assistance system.
- The following facilities are available for patients: toilets with adaptations.
Toilet and Changing Facilities (Bereavement Office)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located ahead and diagonally to the right as you enter the Bereavement Office.
- The transfer space varies between left and right in the toilets with adaptations.
- The male facility has a left hand transfer space, while the female facility has a right hand transfer space.
Seating Area (Bereavement Office)
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Location and Access
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- The seating area is located through the door on the left as you enter the department, then on the left hand side of the corridor.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into this area.
- The width of the opening is 120cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- Some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- Meetings with bereavement office staff take place in this seating area.
Toilet with Adaptations (Male - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located ahead and diagonally to the right as you enter the department.
- The distance from the Bereavement Office entrance is 8m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 77cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 281cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 101cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 95cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 132cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Female - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located ahead and diagonally to the right as you enter the department.
- The distance from the Bereavement Office entrance is 9m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 77cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 279cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 98cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 95cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 133cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.