Access Guide
Getting To (Bevan's Café)
- The most accessible route from Car Park A has a slight ramp or slope, uneven surfaces and a dropped kerb.
- View further information about parking at the hospital (opens new tab).
- Access to Bevan's Café is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Bevan's Café is located on the ground floor of the main hospital building.
- Bevan's Café is approximately 5m from the main entrance.
- The entrance to Bevan's Café is ahead and on the right after entering via the main entrance.
- Internally the most accessible route has step-free level access.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Car Park A)
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Car Park
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- The car park is located off Pield Heath Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 38m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
Entrance (Main Entrance)
- This entrance is located at the front of the Hillingdon Hospital, on the right hand side.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 148cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 155cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- There is an alternative entrance from the drop off area.
- There are double automatic doors.
- The doors open by sliding.
- The width of the doors are 148cm.
- These doors are locked between 8.30pm and 6.30am.
- This entrance gives access to the ground floor.
Eating and Drinking (Bevan's Café)
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Location and Access
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- Bevan's Café is located in the main entrance lobby of the hospital, opposite the main reception desk.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is not available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has glazed screens and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
