Access Guide
Getting To (Cardiology Department ECG)
- The most accessible route from Car Park B has a slight ramp or slope, uneven surfaces, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to Cardiology Department is via the Emergency Department and Outpatients Department entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Cardiology Department is located on the first floor of the Outpatients Block.
- Cardiology Department is approximately 60m from the Outpatients lift.
- Enter via the Emergency Department and Outpatients Department entrance.
- Proceed ahead to the Outpatients lift on the left.
- Take the lift to the first floor.
- On exiting the lift, continue straight ahead.
- Go through the entrance to Outpatients, located to the left.
- The entrance to the Cardiology Department is ahead on the left.
- Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Car Park B)
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Car Park
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- The car park is located off Pield Heath Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 430cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 66m from the Emergency Department and Outpatients Department entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces, bollards, narrow walkways and a pedestrian crossing.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
Entrance (Emergency Department and Outpatients Department Entrance)
- This entrance is located at the front of the Hillingdon Hospital, on the left hand side.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The height of the hand sanitiser is 127cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 186cm.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 114cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance gives access to the ground floor.
Lift (Outpatients)
- The lift surveyed is located to the left from the Emergency Department and Outpatients Department entrance.
- The distance from the Emergency Department and Outpatients Department entrance is 8m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The lower ground floor, ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 120cm.
- The internal dimensions of the lift are 155cm (width) x 240cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Entrance (Outpatients)
- This entrance is located on the first floor of the Outpatients Block.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 132cm.
- The doors have a high visual contrast.
Seating Area (Cardiology Department Waiting Area)
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Location and Access
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- The waiting area is located at the end of the Outpatients corridor, outside the Cardiology Department.
- The most accessible route has step-free level access and doors permanently held open.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Some chairs are fixed.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Department / Service (Cardiology Department ECG)
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Location and Access
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- The Cardiology Department is located on the first floor of the Outpatients Block.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The height of the hand sanitiser is 106cm.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 131cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There are 4 consultation/medical rooms available.
- There is not a hearing assistance system.
- The following facilities are available for patients: a toilet with adaptations and a standard toilet.
Toilet and Changing Facilities (Cardiology Department ECG)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located off the Cardiology Department waiting area.
- The toilet with adaptations has a left hand transfer space.
- One toilet with adaptations has a left hand transfer space. The other toilet with adaptations has no transfer space.
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Changing Places and Changing Facilities
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- Standard changing facilities are located to the left of the reception desk.
- Parent and baby changing facilities are located in the Toilet with Adaptations, off the Cardiology Department waiting area.
Reception (Cardiology Department ECG)
- The reception is located ahead from the Cardiology Department entrance.
- The distance from the Cardiology Department entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Standard Changing Room (ECHO Room)
- The changing room surveyed is located to the left of the reception desk.
- The distance from the Cardiology Department entrance is 5m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 64cm.
- Internally the door has a low visual contrast.
- The changing room has no disposal facilities.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (ECHO Room)
- There are 2 consultation/medical rooms available.
- The room surveyed was; ECHO Room 2.
- The room is located to the left of the reception desk.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (ECG Room)
- There are 2 consultation/medical rooms available.
- The room surveyed was; 27/FF/223.
- The room is located along the department corridor, on the right.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 124cm.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located off the Cardiology Department waiting area.
- The distance from the Cardiology Department entrance is 5m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 180cm (width) x 238cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 111cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 131cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a medium visual contrast.
- The hand dryer is 84cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a clinical waste bin.
- There is one coat hook.
- The coat hook is 145cm from the floor.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
