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Chapel/Centre for Spiritual and Pastoral Care

Hillingdon Hospital, Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Getting To The Hospital (Hillingdon Hospital)

  • By Road View
    • The postcode for the SAT-NAV is UB8 3NN. Hillingdon Hospital is situated to the south of Hillingdon town centre. Hillingdon Hospital can be accessed from the M40 or M4.
    • There are blue badge bays located in car parks A, B, C and D. Parking is limited, so where possible you are advised to travel by public transport.
  • By Bus View
    • There is a bus stop located on Pield Heath Road. Buses U1, U2, U3, U4, U5, and U7 stop here.
    • There is an onsite bus stop.
    • The bus stop is located to the right of the main entrance on Pield Heath Road.
    • The bus stop is sheltered, it has benched seating and a space for a wheelchair user.
    • The bus stop is approximately 155 metres from the main entrance. The route is fairly level, however, at the time of survey the path was obstructed due to ongoing construction work at the Hillingdon Hospital.
  • By Train View
    • West Drayton Station is the nearest train station and is served by GWR and TFL Rail. West Drayton station is approximately 2.1 miles from the hospital.
  • By Underground View
    • The nearest underground station is Uxbridge and is served by the Metropolitan and Piccadilly lines. It is 2.1 miles from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor of the hospital, along the main corridor.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01895 279 973.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found by the main entrance.
  • Documents are available in an alternative format and can be provided to include: large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.

Hospital Parking (Car Park A)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right side of the hospital site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 484cm (8ft 2in x 15ft 11in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the rear of car park A.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 52m (56yd 2ft) from the Main Entrance.

Getting To (Chapel/Centre for Spiritual and Pastoral Care)

  • The Chapel/Centre for Spiritual and Pastoral Care is/are located on the lower ground floor.
  • Access to the Chapel/Centre for Spiritual and Pastoral Care is via the main entrance.
  • Enter the hospital via the main entrance, turn right past the main reception and then turn left into the lift lobby area. Take the lift down to the lower ground floor. On exiting the lift turn left and then immediately right and continue along the corridor, the Chapel/Centre for Spiritual and Pastoral Care is located on the left-hand side.
  • There is step free access, via lift, to the Chapel/Centre for Spiritual and Pastoral Care.
  • The Chapel/Centre for Spiritual and Pastoral Care is approximately 16m from the Tower Block lifts.
  • There are not resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right side of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.

Opening Times

  • Monday 07:00 - 22:00.
  • Tuesday 07:00 - 22:00.
  • Wednesday 07:00 - 22:00.
  • Thursday 07:00 - 22:00.
  • Friday 07:00 - 22:00.
  • Saturday 07:00 - 22:00.
  • Sunday 07:00 - 22:00.

Entrance (Chapel/Centre for Spiritual and Pastoral Care)

  • Entrance Details View
    • This information is for the entrance located on the lower ground floor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 70cm.

Place of Worship / Prayer Room (Chapel/Centre for Spiritual and Pastoral Care)

  • The place of worship/room is located on the lower ground floor.
  • There is step-free access to the place of worship/room, via lift.
  • The place of worship/room is clearly signed.
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room is/are not push pad activated.
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are easy to open.
  • The width of the door opening is 70cm.
  • The type of flooring in the place of worship/room is carpet and tiles.
  • There is sufficient space for a wheelchair user to manoeuvre within the place of worship/room.
  • There are chairs without armrests.
  • There is sufficient space for a wheelchair user to use the seating area.
  • There is space for an assistance dog to rest.
  • No tables are permanently fixed.
  • There is not a hearing assistance system for the room(s).
  • Background music is not played in the room.
  • There is a speaker system in the room.
  • The speaker system is used during services.
  • There is a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
  • Comments View
    • There is a slight slope and a 15cm step to access the speaker's area.
    • The slope overcomes the step.
    • There is signage for a hearing assistance system but there isn't one available.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located Chapel/Centre for Spiritual and Pastoral Care.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located Chapel/Centre for Spiritual and Pastoral Care.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor.
  • Female and male standard toilet facilities are located on the lower ground and ground floor.
  • Parent and baby changing facilities are located within the ground floor outpatient accessible toilet.

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